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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,558 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Volker O.

Great Whiteboard solution for remote collaboration

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
The unlimietd creative space and intuitive use amazes me. I use it for complex project management and design of cyklone.earth to design tidal power turbines as a CEO. I use it with a graphics monitor I can directly write and sketch on with a stylus, It easily allows me to integrate screenshots or pictures and use notes and stickers. The best feature is the integration with Lucidchart for more methodical graphical models in technical designs. This is were i get both of what I need to be 100% efficient working remote with all my teams during Covid-19 lockdowns.
What do you dislike about the product?
For an ad hoc presentation in a telco I need to use sth like Google meet to share my screen via link. This could be a bit more direct to share w/o customers needing to register or require workarounds. Next to a telco a large whiteboard is a bit heavy on the graphics sync and impacts even my fibre connection. This could be a bit more flexible with the bandwidth management how fast / seamless scrolling the whiteboard is. The shape library could pull more from Lucidshart as well. Many times I want to brainstorm and sketch what is later perfectioned in more formal documents. Also easy access to technical components, symbols and stickers, maybe even my own branded set of symbols would be a leap forward. I'm sure that Lucid will sooner than later extend this great whiteboard. For the moment it does delivered immediately the remote work whiteboard I needed due to Covid-19.
What problems is the product solving and how is that benefiting you?
Main use case is collaborative technical sketches in daily engineering work. Secondary use is to brainstorm in meetings. Third use case is psychological. We looked for a tool to move away from PowerPoint slidument habits and increasing the level of awareness in online meetings. People started to mentally drop out on PowerPoints that look like their long term process documentation as boring and slow moving. We were decidedly looking for sth that is way more interactive to engage people in brainstorming and keep them from doing other tasks while watching prepared slideshows. We see a distinct advantage in preparing a shell with some preloaded pictures or notes and assemble, add and move items during the meeting. This enforces people to interact more with the presenter.


    Information Technology and Services

A picture is worth a thousand hours of videocall!

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
Ability to quickly collaborate, live, with multiple stakeholders to cut through the noise.
What do you dislike about the product?
VERY slow to load via browser, which is a barrier to using it spontaneously. Also, the licensing/sharing mechanism is clunky and I find myself frustrated when users/stakeholders can't edit or view after I share the doc to them.
What problems is the product solving and how is that benefiting you?
Getting multiple stakeholders on the same page, quickly. Helps us scope projects. Particularly useful for communication between business and technical stakeholders- getting the business types to understand what the technical types are saying.
Recommendations to others considering the product:
Trust me, the freehand drawing capability is a huge timesaver for brainstorming


    Govind D.

Useful tool for visioning and high level planning

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
It makes it fast and easy to organize and collaborate on higher level planning processes. By having limited shapes and some standard formats commonly used in planning you can stay more focused on the ideas and vision as opposed to messing around getting arrows to go the right place.
What do you dislike about the product?
I think the product will improve rapidly so some small things on this list will likely go away. It would be nice to be able to more easily add columns, like a plus column feature. I also don't know why the sticky notes have to have constrained proportions as it makes it hard to use them for larger bits of text. It would be amazing to have a way to embed documents or resources, like have a thumbnail of a Google Doc and then open the file in a new window.
What problems is the product solving and how is that benefiting you?
I've been using it to plan marketing campaigns where they are multiple channels and phases that need to be organized. It was helpful in quickly getting out topics and arranging them into columns. The team added things as they were identified to each column. It was a very efficient way to plan.


    Construction

Critical remote work tool

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
Even the least technical members of my team that prefer face to face communications are using and loving this tool.
What do you dislike about the product?
Exporting to PDF took awhile to figure out.
What problems is the product solving and how is that benefiting you?
It allowed us to formulate a complex idea quickly and share with our team savings out thousands in legal fees.


    Kristin L.

Process Definition using Lucidspark

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
The concept of notes, their colors and containers
What do you dislike about the product?
Would be awesome to have a snap to grid function. The sticky notes just float around without that. It would also be awesome to define priorities or functions to specific colors of stickies that could help organize automatically. It would also be perfect if there were swimlane/ other templates to build upon.
What problems is the product solving and how is that benefiting you?
defining current and future process flow.


    Andrew K.

Great new tool for virtual ideation

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
The ability to work together with other remote teams on an active board with much of the visual similarity of an in-person session is great. We have already run a number of sessions where the visual has helped tremendously.
What do you dislike about the product?
The tools are still a little clunky so making edits can be difficult and frustrating sometimes. It doesn't link to other Lucid products well, so there are export and disconnect issues sometimes.
What problems is the product solving and how is that benefiting you?
With an inability to be onsite, we have used this tool to conduct ideation sessions. We have also used it to structure some abstract process flows and thoughts from different teams and merge together. Without the tool, I think our work would have taken twice as long and may not have even been able to happen.


    Matthew M.

Lucidspark has simplified and empowered our digital whiteboarding

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
Lucidspark is simple, within a few minutes of getting going on it I had the short keys down and was able to quickly navigate and use the platform. I love that it isn't just for team collaborations but I find myself doing my own brainstorming, organizing, and planning using the program. I have boards that I've shared with my team so they can view but not mess up and others we use for collaborations. The ability to save PDF or print select areas has been a great tool and i've used a lot.
What do you dislike about the product?
Sometime I find myself wanting additional customization for colors, shapes, etc. but haven't been limited by it.
What problems is the product solving and how is that benefiting you?
I'm solving tracking ideas for our team that will change priority and timelines because of the ability to easily move stickynotes around and group them together. It has saved me lots of time and headache from doing a similar board in illustrator. This is so much faster and simpler with the ability to collaborate. I find myself using this for lots of thing both professionally and personally.


    John P.

A tool for many uses

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
I really like how it is flexible, allowing me to be creative when designing different workflow charts or other visual content.
What do you dislike about the product?
I also use an iPad Pro - I would really like to use my Apple Pencil more inside the Lucidspark with more capability.
What problems is the product solving and how is that benefiting you?
Typically, when there are complex processes, I use Lucidspark to create the visual workflow. Lucidspark helps me create a logical, and professional visual workflow. Some items are Customer Facing documents.
Recommendations to others considering the product:
I recommend Lucidspark to anyone looking for a powerful collaboration tool that lets you creatively build simple or complex content.


    Entertainment

Very user friendly, quickly assemble logical thought diagrams, flowcharts, org charts, and more

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
how quickly I am able to assemble basic diagrams for a variety of purposes, as well as collaborate on them in real time
What do you dislike about the product?
not much really. The functionality of sharing with others is a little clunky, but that is a minor annoyance
What problems is the product solving and how is that benefiting you?
logical architecture diagrams, game rules flowcharts, thought maps.

Have been able to lay out thoughts or processes and share them easily with others. I especially like that the "page" just fits around whatever / wherever you started drawing - you arent running into page borders or zoom problems


    Janna B.

Awesome visual tool for remote teams

  • December 16, 2020
  • Review provided by G2

What do you like best about the product?
Love having a visual medium to work with that allows every member of my team to be a equal contributor. To date whenever or remote meetings have needed any type of visual organization (beyond sheets or docs), I've had to pull the meeting into Adobe illustrator, which prevents anyone else from being able to contribute directly to or feel ownership of the document. I love that even the "non-creatives" on my team can easily contribute images and ideas without feeling like second-class team members.
What do you dislike about the product?
Minor things that would help:
1. Not having to press so many keys to visit a hyperlink
2. Would love to access a list somewhere of all the hyperlinks included in a board
3. Would love to be able to pick custom hex colors. This is important because we use the boards to evaluate brand/product colors. Currently using a tedious copy/paste workaround. Would also love more fonts (pair with Adobe font book for creative cloud subscribers?)
4. It's really hard to alt-copy small objects
What problems is the product solving and how is that benefiting you?
We use it for brand mood boards, product color selection, new product launch timelines, instagram grid planning, new product brainstorming, marketing campaign brainstorming, creative reviews, and more.