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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,543 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Valentina W.

Great platform to quickly setup a diagram and export a great amount formats

  • February 05, 2026
  • Review provided by G2

What do you like best about the product?
Lucid has one of the best library of diagram templates, the UI is so well polished that it just feels much more comfortable to use. It has a diverse array of icons and the arrows to join sections of a flow together are really easy to adjust and to move.
What do you dislike about the product?
I currently don’t have anything negative to say for me so far it has been fun and easy to use and so well organized for diagram creation.
What problems is the product solving and how is that benefiting you?
I was struggling to create client experience flowcharts for our company but upon implementing Lucid the templates made everything 10x easier. Now it’s easy for me to keep track with the specific sequence of interactions a client has with our company.


    Kathleen H.

Highly functional tool to have flowcharts created easily with interesting templates

  • February 05, 2026
  • Review provided by G2

What do you like best about the product?
It’s a robust, aesthetically pleasing diagramming tool that is super easy to use and I found it quite affordable for our organization. I particularly like it has templates as well to get me started in building flowcharts and export features are better in Lucid Collaboration Suite than in any other similar platform.
What do you dislike about the product?
Some of the advanced features are not available in the free plan but as mentioned it’s not expensive at all so its better to just upgrade.
What problems is the product solving and how is that benefiting you?
I use it a lot to map out complex processes for people and teams that need them explained simply and quickly. It is super helpful for me to build program flows and the collaborate board has been a great opportunity to explain how program events are connected.


    Gracesilia .

Collaboration Made Simple, But Needs Performance Boost

  • February 05, 2026
  • Review provided by G2

What do you like best about the product?
I like using Lucid Visual Collaboration Suite for its real-time functionality and ease of use. It allows my team to work simultaneously on diagrams and projects, improving communication and efficiency. I also appreciate being able to save and continue my work anytime, which adds flexibility to our workflow. Plus, the initial setup was pretty easy, making it straightforward to get started.
What do you dislike about the product?
Performance with large diagrams sometimes is slow and laggy. There is a delay in real-time updates, which in collaborative sessions with large diagrams, can lead to confusion or duplicated efforts being made.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for collaborative design, enabling my team and me to work simultaneously on projects and improve communication and efficiency. It's real-time, easy to use, and allows saving progress anytime, which enhances teamwork.


    Pratham S.

Intelligent Diagramming with Seamless Collaboration

  • February 05, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to create flow charts and collaborate with my team, incorporating changes they all make. I find their vast range of toolkit and on point collaboration techniques to be the best. I like the intelligent diagramming, which provides value by automating the heavy lifting of manual creation. I was using draw.io but this is much better. The initial setup was pretty simple and straightforward.
What do you dislike about the product?
None
What problems is the product solving and how is that benefiting you?
I use it to create flow charts and collaborate with my team, and it solves various problems with its vast toolkit and on-point collaboration techniques.


    Anish V.

Versatile Visualization Tools with All the Features We Needed

  • February 04, 2026
  • Review provided by G2

What do you like best about the product?
I really enjoyed the versatility in visualization tooling. I never felt like I was lacking key features that I needed.
What do you dislike about the product?
There could be more documentation or instructional material for different or more inexperienced users.
What problems is the product solving and how is that benefiting you?
It makes creating appealing and impactful visuals relatively easy, and sharing is a lot easier. Great tool as input to communications


    Kianja A.

An Incredible And Excellent Tool For Process Design.

  • February 04, 2026
  • Review provided by G2

What do you like best about the product?
We use Lucid Visual Collaboration Suite to build and map out current and new processes, and also as a collaboration tool for team working sessions. Lucid Visual Collaboration Suite is user-friendly and very quick to learn independently. I love how it connects my colleagues in real-time, so we don't have to wait for one person to do the work but instead collaborate on a project at the same time.
What do you dislike about the product?
Clearer labels in toolbar since sometimes it takes additional time to hover over items.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps to identify the different systems we have in place and how each system impacts different business functions and processes. Additionally, it is super easy to adapt and make changes to the process as feedback is provided by different parts of the business.


    Chuguma R.

Lucid Visual Collaboration Suite: Great Platform, Easy To Use And Amazing Value.

  • February 04, 2026
  • Review provided by G2

What do you like best about the product?
Currently, we are using Lucid Visual Collaboration Suite to map out processes, customer journeys and experience, and internal procedures we use. Lucid Visual Collaboration Suite is intuitive which means it can be easily used at all levels. It is really fantastic for quick process descriptions and brainstorming in a team. What I love the most about it is the template library, especially the variety of Mind Maps templates.
What do you dislike about the product?
Ability to print and not have boxes split on page break lines.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite provides collaborative opportunities among different departments to share information and designs. I like how it offers a simple way to diagram complex logic and automation.


    Daniel K.

Lucidchart + Lucidspark 🟰 Streamline Content Planning for my Internet 🛜 Publishing Industry

  • February 04, 2026
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite across two organizations but I mainly use it in the internet publishing since I work remotely. I like how Lucidchart allows me to plan content by mapping out content strategies and planning editorial calendars
What do you dislike about the product?
I have never spotted any glitches while using LVCS in my internet publishing business.
What problems is the product solving and how is that benefiting you?
Idea generation through Artificial Intelligence available in Lucidspark allows me to brainstorm remotely with colleagues.


    Giempe S.

Lucid Visual Collaboration Suite has already provided a ton of value in our investment process.

  • February 04, 2026
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is simple and fast to use with minimal training time. We use it to create a finished drawing with labeling, color coding, and the wiring connections, and this provides a presentation quality document for review; and any changes determined in the conversations are easily made to the chart.
What do you dislike about the product?
There is nothing that I don't like about Lucid Visual Collaboration Suite.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is an effective tool to manage complex business use cases where it's easy for us to communicate the artifacts to customers and at the same time with our>internal team. I love Lucid Visual Collaboration Suite because it has been fantastic at diagramming out our entire workflow.


    Donald B.

Very reliable tool with sufficient capabilities and design speed to create flowcharts

  • February 04, 2026
  • Review provided by G2

What do you like best about the product?
Easy to use, availability of an endless list of diagrams elements and more value for money compared to similar software. It’s functionality and ease of grasp of its menus makes building various aspects of a diagram very easy.
What do you dislike about the product?
The tool satisfied all my requirements I have never been disappointed with it and I know any time I have a suggestion a simple email to the support team will be well received.
What problems is the product solving and how is that benefiting you?
The tool enabled me to reformat all of our written fitness training procedures into flowchart format and fully integrate our Safety Procedures.