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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,542 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

10 minutes or less

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
I like the pre-built templates that allow me to spend minimal time designing project timelines, flowcharts, etc.. Like most, I don't have a lot of time to spare throughout the day, nor would I choose to be at the mercy of an app that doesn't try to make my life easier. Love the efficiency of it all, along with the UI/UX design.
What do you dislike about the product?
Can't think of anything, honestly. Maybe add more videos under the "What would you like to do?" category as a helpful way of expanding usage.
What problems is the product solving and how is that benefiting you?
Easy - need to create a graphic to put on customer business review slides or prospect demo slides that illustrate our product's value, our ETA for services engagement, and so on. It's been much easier to do this in Lucid as opposed to Microsoft (excel, word, etc.).
Recommendations to others considering the product:
Take a look at all it has to offer instead of just scratching the surface.


    Financial Services

Tool review

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use and the organization for presentations.
What do you dislike about the product?
Not as useful for small teams - there are other tools that work just as well.
What problems is the product solving and how is that benefiting you?
Brainstorming on ideation and creation for learning experiences


    David H.

Easy to Use Chart Visualizer & Brainstorming Platform

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
Lucid excels at making it easy to connect thoughts and complex ideas across their space. The connectivity and 'smart' aspects of the tools streamline some of the most laborious aspects of mindmaps, process flows, etc.
What do you dislike about the product?
At times it can be difficult to share information outside of the platform and then go back in and update it. Exporting files is simple, but of course they are no longer editable.
What problems is the product solving and how is that benefiting you?
We are solving process flows, call forwarding and handling, and brainstorming sessions. Benefits are as above.

We also frequently use the product when mapping across softwares, databases, and platforms. It is central to our efforts there.
Recommendations to others considering the product:
When using Lucidspark, make sure that your entire team has access as it will simplify the onboarding process and makes adoption of the tool much faster when not running into access issues.


    Brian D.

LucidSpark Review

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
How easy it is to use and how clean and sleek it looks.
What do you dislike about the product?
There wasn't much I disliked, but I felt the free version was a bit limiting.
What problems is the product solving and how is that benefiting you?
I love to solve process issues.
Recommendations to others considering the product:
Play around with it, it's the best way to learn


    Information Technology and Services

Realtime collaboration with tons of features

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
Super easy collaboration with our teams across the globe in real time. Lots of additional features
What do you dislike about the product?
Nothing on their web interface. But maybe you guys should consider building desktop apps for Mac/Windows
What problems is the product solving and how is that benefiting you?
No longer pushing around meeting minutes on other applications and screenshots. easy to use for all people involved
Recommendations to others considering the product:
Best tool by far for paperless team collaboration with lots of features. Easy to use interface and not need to train/trach people how to use it.


    Nori C.

Order Operations Manager, I am leading the process documentation for the Order Management dept.

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
The ease of use to design, review and print.
What do you dislike about the product?
Unable to page up or down, left or right, only able to zoom in or out.
What problems is the product solving and how is that benefiting you?
Workflow diagram for the Process Documentation project.
The simplicity of creating diagrams rather than struggle through Excel to create one.


    Computer Software

Better Understanding of my Accounts

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
I started using Lucidspark to help build out an org chart for my top accounts as a sales rep. I really like the ability to build out the chart quickly and easily. It is simple to use and allowed me to build out a fairly comprehensive chart that I can continue to expand upon as I have more and more discussions with the organization.
What do you dislike about the product?
I realized that you had to right click to move around within the lucidspark just recently, but before that I did find it more tedious to move side to side or up and down within the sheet.
What problems is the product solving and how is that benefiting you?
I am using it to get buildout an org chart for my top accounts. It has provided me with better visibilty than I have had in the past because I can see all the different departments and contacts and how they roll-up to one another in a single view. It has helped me identify people and/or departments that I should target knowing we have strong relationships within the group or possibly do not have any ties at all. I have been also able to tie technologies and processes to these different groups too, which has allowed me to be more pointed with my reachout and have a better strategy going in.


    Primary/Secondary Education

Excellent tool for digital collaboration and visual planning and organizing

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
The opportunity to work together in a digital environment to create concept maps, timelines, etc.
The infinite canvas that allows organization of ideas from an entire unit of work
What do you dislike about the product?
Students sometimes complain that the platform is clunky to use
What problems is the product solving and how is that benefiting you?
Problems - better ways to integrate links to sites and files for further resources
Benefits - collaboration, visual representation of process


    Monil J.

Easy to use

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
In Lucid, Iike User interface the most. Good interface makes me to use the application more
What do you dislike about the product?
When it is integrated with Confluence and tries to click on the image, it does not open.
What problems is the product solving and how is that benefiting you?
Explaining complex Architecture became easy, and collaboration with others became convenient


    Marketing and Advertising

Simple tool to ideate and collaborate within a team

  • April 14, 2021
  • Review provided by G2

What do you like best about the product?
Simplicity and easy to create boards and assign tasks to individual
What do you dislike about the product?
Nothing at this point which comes to my mind.
What problems is the product solving and how is that benefiting you?
Collaboration within a cross-functional team is easy to maintain.