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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,542 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mohammed A.

Quick & simple

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
I like the drag and drop items
I like the align feature where all selected objects get aligned according my setting
I like the gridlines and spacing guidance.. it helps place items balanced
I like the export options .. I can do many different file formats .. also with transparent background
I like the full screen display.. good for presenting
I like the slides. very different than a powerpoint setup. I like that unlimited canvas setting where an idea can keep growing and it will accomodate by increasing capactity. Also it is always good to have all the legs of an idea contained within a single master display. This helps keep a limb of the project in perspective. Also it helps people understand which module of the project fits where in the grand scheme
What do you dislike about the product?
Automatic line drawing from objects. Always creates a new line mistakenly from an object ... when all I am trying to do is move the object.

When zoomed in the ability to place a line or object should be more granular. It should not snap fit to next biggest size.

Should have more animation options in slides.

Should have more image/picture coloring and editing and filter options. Like an uploaded image should have some color shading options where we can match to customize it's palette.
Should have a rounded feature for images.

Rounded line should have a balance feature .. where the rounded line would be of a balanced radius
What problems is the product solving and how is that benefiting you?
Creating professional grade architecture diagrams
Having easy drawing options helps collaborate on design
Easy to put ideas into visual format
Converging all different modules of a master project into a single master file
Haven't tried it yet.. but the option to import an AWS account and to have Lucid chart out the architecture automatically is amazing!
Recommendations to others considering the product:
Lookup tips. There is a lot of handy shortcuts that will help you move faster with your idea building on Lucid


    Sindy O.

Great for Team Brainstorming

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
This is an excellent tool for team collaboration, such as making brainstorming boards, process maps, and more! It's like a virtual whiteboard with cool added features. I like that you can hover all of the buttons and get a note on what the button does. multiple people can be on at once, and you see the changes and updates in real-time! I like the different colors and features like sticky notes. I also love the organize and template features. The templates allow you to get started on something quickly and organize and gather features by keywords is helpful! I also have not used it but the presentation feature seems useful!
What do you dislike about the product?
Moving items can be tricky because it doesn't show when someone moves it until it has moved, at least a few times when I used the tool but perhaps that was my internet. For example, when moving a sticky note to a different area. It is also hard to figure out how to delete something. I am always scared I am accidentally going to delete the whole board because I press delete and cant find the remove or delete button of something I added only to remember you can highlight things and press delete. The notes features would be cool if could be seperated by date or category incase there are multiple meetings for a board that require note keeping over multiple meetings. It would be nice to have the ideas listed still connected to the contributor. Templates are also nice but sometimes hard to figure out which is best, a recommendation tool based on project purpose would be cool!
What problems is the product solving and how is that benefiting you?
Brainstorming on ideas, processing mapping virtually, and project planning with a group of people can be frustrating when we are not all in one room. The tool allows for everyone to be in a virtual board together like in an office with a whiteboard. It's also nice that you can see people names as they are contributing. It has allowed for improved team collaboration and consolidation of ideas. I also like the zoom in and out feature that lets you maximize the space being used. Also gathering ideas by key words helps sort out the compiling of all the different ideas.
Recommendations to others considering the product:
Start by setting some ground rules on what the page will be used for to try and wrangle your team and stay on topic.


    Kiran K.

Convenience and Visibility

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
The ability to do all things within lucidspark and clearly able to see everything is super helpful. love the integration with google SSO as well.
What do you dislike about the product?
nothing that I see that I would like to report
What problems is the product solving and how is that benefiting you?
We use this heavily for our scrum teams and pretty much the entire sprint/qtr plan is done through this. In addition our UX team uses a lot and its super convenient.


    Paul P.

Lucidspark makes creating retrospectives in real-time easy.

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
We like the real-time collaboration for using it as a sprint retrospective tool.

Since it's real-time, we can see how people are commenting and responding. It allows people to respond in real time or thumbs up similar thought.
What do you dislike about the product?
Pricing is separated from Lucidchart currently. It would be nice to get both if you have a subscription to Lucidchart.

It's probably not intended as a sprint retrospective tool, so it might be nice to create a whiteboard and making pros and cons. Or voting for cards to talk about.
What problems is the product solving and how is that benefiting you?
Mainly to use for sprint retrospective, so it might be helpful to be anonymous / hide user names. We might lose action items since we have to create tasks in Jira or personal To-Do lists

We haven't done more real-time collaboration, but it would be nice to connect an iPad / Tablet to draw with a pen to diagram faster.


    Palani V.

HPC Engineer

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
An excellent way to collaborate with teams
Easy to use
Makes a valuable
What do you dislike about the product?
Very expensive, other than that, I didn't see any drawbacks so far.
What problems is the product solving and how is that benefiting you?
Making ideas and elaborating them with teams


    Mike L.

Lucid Spark is an innovative collaborative whiteboarding solution

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
The collaborative UX is excellent. It was familiar when coming from Lucid Chart, but solved for a different job to be done. The "post-it" note & dot vote features were unique and super useful.
What do you dislike about the product?
We struggled to get full adoption. With so many pans in the fire and an already dense proliferation of software packages, Spark, for most, simply became one more package to learn. While most leaned on Lucid Chart as familiar, I was hopeful that Spark would take hold, especially with Covid and the move to remote work, but it did stick for some reason.
What problems is the product solving and how is that benefiting you?
We were solving whiteboarding exercises and project shaping efforts.
Recommendations to others considering the product:
Early on, I found that the familiarity to Lucid Chart was a detriment to Lucid Spark. New users tried to force it to do what Chart does so well. Familiarity presented a mental barrier toward delving into the core of Spark's powers.


    Mark Anthony G.

Better than nothing

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
Ability to save in the Cloud automatically.
What do you dislike about the product?
Difficult to reach layers that are not in the foreground. Minimal icons.
What problems is the product solving and how is that benefiting you?
Creating floorplans for client sites.
Recommendations to others considering the product:
Make sure you already have a source for icons.


    Computer Software

Great diagramming and collaboration tool

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
Web interface
Great template library with process and software examples
What do you dislike about the product?
Pricing is high compared to Miro and other competitors.
What problems is the product solving and how is that benefiting you?
Licensing users was too expensive compared to competitors.


    Amanda P.

My need for Lucidspark.

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
Lucidspark allows a team of any size to collaborate to share ideas, resources, notes in an ongoing creative way that is functional and creative. The available tools to organize information, link resources, and expand as needed is unmatched.
What do you dislike about the product?
I wish I used it before I used Jamboard. I look forward to it being linked to our organization's waffle. If I were picky, I would say when using the board, zooming in and out moves quickly or more significantly than expected, so I sometimes lose work and have to find it. That could also be a user issue as well.
What problems is the product solving and how is that benefiting you?
Over the last year, I have had to collaborate and be creative with more people outside of my organization, I have used it to run those collaborative meetings to keep them organized in a place that everyone can get to and used effectively.


    Computer Software

Kinda fun, otherwise neutral

  • April 15, 2021
  • Review provided by G2

What do you like best about the product?
Lucidspark was easy to use, and the real-time collaboration was neat (very much like Google docs in that regard). It was easy to create shapes, write text, import/paste pictures
What do you dislike about the product?
We struggled to find a great use case for this tool. It's pretty cool for collaboration purposes, but the organization didn't see it as worth the cost for the marginal benefits it provided in our context. I also wish it had more keyboard shortcuts; I'm a shortcuts kind of guy, so having to click the zoom button slowed me down.
What problems is the product solving and how is that benefiting you?
We were using Lucidspark as a tool for software sprint retrospectives. As far as benefits, the voting feature was nice so that we didn't have to find other ways to emulate voting. Being able to see cursors in real-time was also helpful as people spoke so that they could virtually "point" to what they were talking about.