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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,557 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

I found Lucid super useful for story mapping

  • May 14, 2021
  • Review provided by G2

What do you like best about the product?
I found the possibility to import/export Jira tickets extremely useful.
I also like a big choice of templates we can use for different purposes, especially when brainstorming ideas or creating a roadmap.
We also quite often use the voting option as it helps with decision-making while removing several human biases.
What do you dislike about the product?
When the number of people exceeds 10 collaborators, the tools sometimes do not work as intended (it freezes and moves back and forth parts of the board)
What problems is the product solving and how is that benefiting you?
We perform impact mapping, story mapping, and brainstorming mostly. All activities where visual collaboration is needed.


    Health, Wellness and Fitness

Great for virtual collaborations

  • May 14, 2021
  • Review provided by G2

What do you like best about the product?
That this connects people in our virtual world and provides a space for quick brainstorming sessions.
What do you dislike about the product?
Not much buy-in from folks that had never used this product. Were overwhelmed if they were new to it so hard to start a new meeting to conduct a brainstorming session with those unfamiliar.
What problems is the product solving and how is that benefiting you?
Outlining processes to identify 'waste'. It provides that whiteboard brainstorming session that is missing in our virtual world now.
Recommendations to others considering the product:
In our new world it's so hard to have great, productive, efficient brainstorming sessions with everyone at the table contributing. Lucidspark provides that space and allows the team to come together and converse, vote, draw out their thoughts on any project or process that is being reviewed.


    David F.

Less heavy, much cleaner, more effective and user-friendly tool for collaboration

  • May 13, 2021
  • Review provided by G2

What do you like best about the product?
- It provides a clean interphase with only essentials, it is " fat-stripped "
- It contains various helpful collaboration tools to keep people engaged, such as voting, timers or assigning post-it colors to team members, and it seems like Lucid keeps adding more at it goes
- Is has the capacity to seamlessly migrate to Lucidchart and back
- Best experience I've had so far in connecting shapes using arrows, locking / unlocking shapes, among others, I believe that excellence is in the details
What do you dislike about the product?
- Doesn't allow browsing through an uploaded PDF inside the canvas just like Miro does, I find myself needing to have a separate repository for files outside the canvas
- Also, unlike Miro, people you share the canvas with cannot edit it unless they pay for a license, Miro allows you to add guests to collaborate in your shared canvases
What problems is the product solving and how is that benefiting you?
- Lucidspark has allows virtual collaboration. During the pandemic we could not meet as a team to perform the kind of analysis that we were used to performing with the help from a whiteboard or the use of physical post-its. Lucidspark has allowed us to do the same things virtually and more.
- Having members be present during innovation exercises was also an issue for us, they would quickly get distracted answering emails or other things on the computer. Lucidspark allows you to assign post-it colors to team members so it's easy to spot when a team member is not collaborating, for example, if John is assigned the color blue and during a brainstorming session you don't see any blue post-its then you know that John is not physical or mentally present (or maybe he is really bad at coming up with ideas). The timer and voting have the same effect of maintaining the team engaged.
Recommendations to others considering the product:
Try different platforms, Miro, Lucidchart, Lucidspark, Mural, etc.. You will not know what best suits you until you try various ones. I have tried the first three and Lucidspark is so far my favorite.


    Sarah P.

It is an amazing tool, with a lot of functionalities and easy to use.

  • May 13, 2021
  • Review provided by G2

What do you like best about the product?
All the options of diagrams we have. It is very complete.
What do you dislike about the product?
I do not dislike anything. It fulfilled all my needs.
What problems is the product solving and how is that benefiting you?
I used it to work with my coworkers.


    Annie L.

Lucidchart is currently king.

  • May 12, 2021
  • Review provided by G2

What do you like best about the product?
Lucidcharts cloud based platform - Due to Lucidchard being a fully cloud based software tool, I am able to initiate diagramming projects on any operating system, using any web browser and device type of choice.

Collaboration - Lucidchart has changed the way I work together with my team, by making it possible for me to co-author charts , process maps etc, add comments on team diagrams , exchange chat-messages with team-mates whilst we are all working on a diagramming project in real time.
What do you dislike about the product?
Perhaps, I will like Lucidchart to provide me with more templates, which cut across multiple use cases. At the current time, Lucidcharts template libraries only cover an handful of use cases.
What problems is the product solving and how is that benefiting you?
Lucidchart enable me create charts and process maps, which I use in mitigating risks and identifying gaps within my organizations existing structures and processes.


    Management Consulting

I love Lucidspark

  • May 11, 2021
  • Review provided by G2

What do you like best about the product?
I like the ease of use and how similar it is to Visio yet you can use one document to include a plethora of information, like a brain dump that makes it simple to understand large complex problems in one space. I like all the options from strategic planning to swim lanes and mindmaps are features I use the most.
What do you dislike about the product?
The only thing that I dont like about Lucidspark is the usability on my iPad. The program works way better on my desktop. The mindmap on my ipad drives me crazy cause it isnt as easy and it doesnt look the same to me. Maybe it's user error but I have spent a lot of time and wasted a lot of time before just doing mind maps on my desktop.
What problems is the product solving and how is that benefiting you?
I use Lucidspark to solve communication problems and realized thebenefits of having many different elements in one place rather than in several documents all in different places.


    Information Technology and Services

Super useful for stress testing Processes & Decision Loops

  • May 11, 2021
  • Review provided by G2

What do you like best about the product?
Superfast time to value and ease of onboarding team members
What do you dislike about the product?
There's honestly nothing that makes LucidChart a bad option.
What problems is the product solving and how is that benefiting you?
Connecting the dots across the board as far as logical decisions and testing flows.


    Outsourcing/Offshoring

Great software for building flowcharts

  • May 11, 2021
  • Review provided by G2

What do you like best about the product?
It's very easy to learn the functionality, everything is basically drag and drop.
What do you dislike about the product?
It can be tricky to get all your lines and arrows to line up.
What problems is the product solving and how is that benefiting you?
Able to clearly document process flows.


    Telecommunications

Lucidspark is a must for collaboration

  • May 10, 2021
  • Review provided by G2

What do you like best about the product?
Intuitive interface, cloud-sharing, and live sessions
What do you dislike about the product?
Some shortcuts are not easy to use, and application start-up times could be shorter.
What problems is the product solving and how is that benefiting you?
Communicating business flows and high-level designs with my team and other stakeholders. I've realized that it's easy for others to provide real-time feedback and collaborate at the same time.


    Financial Services

Great tool. Great to share ideas

  • May 10, 2021
  • Review provided by G2

What do you like best about the product?
The ability to draw a system design with no limits on size
What do you dislike about the product?
The file storage. Would prefer a way to store directly in a repo
What problems is the product solving and how is that benefiting you?
System design