Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,596 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Conquering the learning curve

  • September 20, 2021
  • Review provided by G2

What do you like best about the product?
The ability to use premade templates and create visual workflows with notes to share and collaborate with co-workers. The flexibility of adjusting the workspace is wonderful so you do not have to restrict the flow in either direction. Changing the format of the boxes provides a nice visual representation unlike other workflow platforms. The tutorial videos provide easy to learn tricks that help navigate the learning curve associated with using a new platform.
What do you dislike about the product?
When exporting the creation to share with individuals outside the program, the format of my lucidchart needs to be adjusted, so it is clearly visible on the external platform. This requires modifying the font size, box size and positioning, so the image is visual for others after exporting it. When you select a portion of the chart, it would be helpful to easily manipulate the font size without needing to adjust the size of the boxes and positioning manually for each.
What problems is the product solving and how is that benefiting you?
I am helping to identify inefficiencies in different departments and provide clear instructions for training employees to have a reference tool to use as they grow in the position. We collaborate with multiple employees to create these visual explanations, which help ensure everyone is on the same page with the changes and new processes.


    Hailey A.

Very Useful

  • September 20, 2021
  • Review provided by G2

What do you like best about the product?
Ability to easily collaborate with colleagues
What do you dislike about the product?
Nothing particularly - it all seems to work pretty well
What problems is the product solving and how is that benefiting you?
The Ability to have clear visibility between multiple teams and show who is working on what


    Computer Software

Bets of the shelf package I found

  • September 20, 2021
  • Review provided by G2

What do you like best about the product?
The ease of use of the software is great. No need to hunt for anything, the user experience is well thought out and it's easy to use.
What do you dislike about the product?
It's a shame I can't export the diagram to a code format so I can include it in source code which is then versioned.
What problems is the product solving and how is that benefiting you?
Software architecture and design


    Telecommunications

It's very good. It simplifies the task a lot since there are pre-defined templates

  • September 20, 2021
  • Review provided by G2

What do you like best about the product?
The variety of pre-defined templates. Collaboration between teams
What do you dislike about the product?
I like everything. I can't think of something to correct.
What problems is the product solving and how is that benefiting you?
We use it to define processes in the company I work for. We also diagram infrastructure so that everything is reflected in graphics.


    Michael C.

Good Tool For Collaboration

  • September 20, 2021
  • Review provided by G2

What do you like best about the product?
Real-time collaboration and idea capture
What do you dislike about the product?
Not being able to go back to my docs from the same tab.
What problems is the product solving and how is that benefiting you?
I am solving operations-related problems in my value stream. It has helped with formal problem solving thru Microsoft teams. I could assimilate reasons and move things around just like using a whiteboard and post its.


    Health, Wellness and Fitness

Lucid is a great replacement for Visio

  • September 20, 2021
  • Review provided by G2

What do you like best about the product?
It is very easy to learn/use. As a product manager, I need to create a lot of diagrams and flowcharts and was able to easily come up to speed with Lucidcharts.
What do you dislike about the product?
Finding the offline mode as a bit hard and it still needs more improvements as I thought a bouple of times I lost my work.
What problems is the product solving and how is that benefiting you?
I create a lot of diagrams and charts to show roadmaps and other development activities and Lucidcharts have helped make this simple.


    Computer Software

Lucid Chart makes brainstorming our sales campaigns easy and intuitive

  • September 20, 2021
  • Review provided by G2

What do you like best about the product?
Lucid Chart makes adding and subtracting ideas to our sales campaign so easy. Lucid Chart is like having a big poster board available without taking up all the space. I like being able to add flow charts, links, and shapes as well as different colors to my charts
What do you dislike about the product?
There is a learning curve to using Lucid Chart but once you have the hang of it it's pretty easy.
What problems is the product solving and how is that benefiting you?
Lucid Chart allowed our remote team to solve the problem by having a place where everyone could go to look at and edit our sales campaign in one place.


    Events Services

It is easy to streamline work using Lucid.

  • September 20, 2021
  • Review provided by G2

What do you like best about the product?
I have used Mural in the past, and Lucid feels like an upgraded version of that.
What do you dislike about the product?
The toolbar on the left could be condensed and simplified.
What problems is the product solving and how is that benefiting you?
A space where all my colleagues can collaborate on a project. The learning curve to get started is faster than your competitors (Invision, Mural)


    Environmental Services

Very intuitive & easy to use

  • September 20, 2021
  • Review provided by G2

What do you like best about the product?
Drag and drop functions are super easy to use. I also like that the shapes, arrows, and text are very customizable.
What do you dislike about the product?
There is nothing I dislike. Great program!
What problems is the product solving and how is that benefiting you?
Journey mapping and process flows.


    Airlines/Aviation

Absolute Necessity

  • September 20, 2021
  • Review provided by G2

What do you like best about the product?
User-friendly WYSIWYG platform. Useful templates. Drag & drop & clipboard capabilities make for easy graphic import.
What do you dislike about the product?
Be careful about personal/organizational subscriptions. Unintentional ties are time-consuming to unlink.
What problems is the product solving and how is that benefiting you?
Map onboarding/post-sales flow. Lucid helps us to represent growth opportunities visually.