Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,599 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Straight forward and easy to use

  • October 18, 2021
  • Review provided by G2

What do you like best about the product?
I am happy with the number of pre-built templates and the overall ease of use.
What do you dislike about the product?
I would like to see auto-sizing of text to keep the size of boxes consistent.
What problems is the product solving and how is that benefiting you?
Business Process Mapping and Business Process Discovery. In addition, I have used the product to build Entity-Relationship Diagrams.
Recommendations to others considering the product:
Very simple to set up and use.


    Law Practice

Excellent Program - Easy to Use

  • October 18, 2021
  • Review provided by G2

What do you like best about the product?
I thought the program was straightforward to use and navigate. I'm not a "computer person," so I was worried I'd have difficulty figuring out how to use the program.
What do you dislike about the product?
The signup process was a little challenging.
What problems is the product solving and how is that benefiting you?
I was trying to create a flow chart of different processes my firm uses. We are building out a new CRM system and need to think through how everything works on a granular level. Working on a flow chart about each step helped me better understand the process and how we can create efficiencies.
Recommendations to others considering the product:
The program is very straightforward and cost-effective. I highly recommend it to anyone who needs to think through how something works on a granular level.


    Health, Wellness and Fitness

Mind mapping and process flow made easy

  • October 18, 2021
  • Review provided by G2

What do you like best about the product?
The dashboard allows for quick building without having to slow down. I also love how collaborative it is. I use Mural usually, but I think for building workflows, Lucid seems superior so far/
What do you dislike about the product?
So far, I have only used it to build some ecosystems. I think I prefer the interface and templates of Mural more because they extend into other areas of design thinking. I may just not have experienced these functions yet, but Mural makes that easy.
What problems is the product solving and how is that benefiting you?
I am building out workflows and ecosystems for a complex team as we prepare for launch. It is helping to visualize wholes in our processes and helping us to assign responsibility. Its ability to link to docs is also helpful.


    Varun Y.

Powerful tool for flowcharts & diagrams

  • October 18, 2021
  • Review provided by G2

What do you like best about the product?
Lucidchart is very easy to use, having a good amount of icons, and you can also share the projects with your team members
What do you dislike about the product?
Slightly more expensive compared to competitive products
What problems is the product solving and how is that benefiting you?
I am using lucidchart to create process flow & diagrams for marketing. It is effortless to use, and you can explore options on the go, so no need to have specific training to use the product.


    Information Technology and Services

Lucidchart for Consulting

  • October 18, 2021
  • Review provided by G2

What do you like best about the product?
It's ease of use and ability to convey very complex logic.
What do you dislike about the product?
I haven't come across anything that I don't like.
What problems is the product solving and how is that benefiting you?
Data architecture for companies using Marketo.


    Computer & Network Security

Lucid Review from a Data Center Operations Manager

  • October 18, 2021
  • Review provided by G2

What do you like best about the product?
The ease of use of Lucid charts is excellent. The best thing is the vast amounts of learning options on the internet. I am very pleased with the graphics interface as well as the simplicity of the GUI.
What do you dislike about the product?
I wish there were a lot more symbols and graphics. We can really benefit from more inserts and even more in color.
What problems is the product solving and how is that benefiting you?
Network Designs, Office Layout, Workflow - you name it, we use it for all processes and procedures. We use it to visualize our designs and our ideas.


    Aviation & Aerospace

Lucidspark x User Review

  • October 18, 2021
  • Review provided by G2

What do you like best about the product?
The Sort and Gather feature helps digest collaboration for shareout.
What do you dislike about the product?
At times you don't want to see the user's name in collaboration.
What problems is the product solving and how is that benefiting you?
Real-time, team collaboration with team members inside and outside our organization


    Management Consulting

Ideal for Sales Operations, More Intuitive & User-Friendly than Visio

  • October 18, 2021
  • Review provided by G2

What do you like best about the product?
If you do a significant amount of process engineering in your role/function than LucidChart is a critical tool to create process documentation. It's great for visualizing end-to-end process flows that draw attention to key activities, inputs and outputs, as well as deliverables across a process. The UI is much easier to navigate than Trello. I deeply appreciate the ability to upload/convert process flows that are in different file types.
What do you dislike about the product?
None at this time, will provide further feedback if anything comes up
What problems is the product solving and how is that benefiting you?
Process documentation support change management and improve onboarding experience to new or revitalized processes


    Jonathan T.

Perfect for Software Engineers

  • October 18, 2021
  • Review provided by G2

What do you like best about the product?
GUI is fantastic. So easy to create dependency graphs, flow charts, system diagrams, and much more.
What do you dislike about the product?
Nothing I can think of honestly. It's perfect for what I need from it.
What problems is the product solving and how is that benefiting you?
System diagram creation, state charts, sequence diagrams. Lots of stuff to communicate complex ideas in simple pictures
Recommendations to others considering the product:
Take the time to learn proper diagraming techniques. The combination of software and basic diagram knowledge will increase your value and potential more than you might think


    Legal Services

Great User Experience

  • October 18, 2021
  • Review provided by G2

What do you like best about the product?
easy to use
makes great charts
easy presentation
What do you dislike about the product?
there is nothing that I dislike about using lucidchart
What problems is the product solving and how is that benefiting you?
Lucidchart helps me present complex ideas in an easy graphic format.