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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,576 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Elizabeth K.

The Most Valuable in Structuring Company Reporting Lines and Communication Pathways Through Diagrams

  • March 27, 2026
  • Review provided by G2

What do you like best about the product?
The best part of LVCS are the visual icons, arrows and connectors that I can drag and drop into the canvas to design my flow charts easily. I usually draw organizational charts and sequence diagrams for organization and there are so many template options available for each one of them.
What do you dislike about the product?
The auto-arrange feature sometimes does not correctly align the diagram objects and I a have to adjust them to connect to where I want them to.
What problems is the product solving and how is that benefiting you?
As an Administrative Assistant I a have created multiple company hierarchy charts with LVCS that represent the chain of command across the organization and help new hires identify points of contact efficiently.


    Caroline D.

The Cleanest Platform to Reliably Prepare Organizational Charts and Any Type of Hierarchies

  • March 27, 2026
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite offers a wide variety of diagrams templates as well as hundreds of different shapes to prepare organizational structure charts and even advanced process maps.
What do you dislike about the product?
I’ve been using it for more than 3 years and in my opinion the feature set is great with no major issues experienced.
What problems is the product solving and how is that benefiting you?
I mainly use Lucid Visual Collaboration to create Board Governance Structure Diagrams and use them to clearly communicate roles, responsibilities, and decision-making authority across the board.


    Frank R.

Supports Seamless, High Quality Flowcharts Creating to Display Different Network Segments

  • March 27, 2026
  • Review provided by G2

What do you like best about the product?
Lucidchart does diagramming very well and apparently can be used for a lot more that I was initially aware of because it is supported by Lucidspark in the Lucid VCS. It’s a straightforward tool with a clean and clear interface to accomplish professional diagram drawing with access to multiple elements and images.
What do you dislike about the product?
I never had any problems with using Lucidchart in fact it is my favorite tool to use when in need of a nice-looking diagram.
What problems is the product solving and how is that benefiting you?
I use Lucidchart to draw UML diagrams of software architecture and related information and the network segmentation diagrams visually divides our network into zones and shows how data flows between them.


    Laban M.

Robust Flowcharts Designed to Clearly Define Our Software Deployment Steps

  • March 27, 2026
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite reliability and flexibility has greatly improved my ability to create process flow diagrams and other visualization charts. It is simple to start creating flowcharts and establishing swimlanes to clearly define the workflows in our cloud infrastructure.
What do you dislike about the product?
If I add the connectors too early they start crossing over each other so I have to first move and position the boxes in the best spots before I start drawing the connectors.
What problems is the product solving and how is that benefiting you?
The Continuous Deployment pipeline flowcharts that Lucid Visual Collaboration Suite helps me create supports clear mapping out of the steps involved in code integration, testing, and deployment and these flowcharts ensure we drive consistency in our software delivery.


    Nicolas P.

Wide Icon Library and Templates Make IT Architecture and Data Flow Diagrams Easy to Design

  • March 27, 2026
  • Review provided by G2

What do you like best about the product?
The availability of wide variety of shapes and icons allows for faster creation of detailed diagrams without the fuss of trying to do things manually. The interface lets me select design templates to make the completion of my architecture diagrams easier.
What do you dislike about the product?
No issues with this platform it does what it is supposed to do and is stable, I always recommend it to all my IT peers.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite really comes in handy when I need to visually map out a process, IT architecture workflows or data flows for others to easily understand how data moves between different systems and quickly follow along.


    Riccardo P.

Excellent for Diagram Building and Visual Workflow Depiction

  • March 27, 2026
  • Review provided by G2

What do you like best about the product?
Business process mapping, swimlanes, network diagrams and so on are all so easy to create with this versatile tool. Most of the icons for labelling network connections are available and there are some very useful templates to help with creating my visuals.
What do you dislike about the product?
It is hard to see a con in this tool to be honest since its fast and reliable in all diagram building tasks.
What problems is the product solving and how is that benefiting you?
Lucidchart enables me to create UML diagrams and also Data Flow diagrams that represent application processes and assist in security gap assessments by our security team


    Vaishnavi S.

Simplifying Complex Ideas Visually

  • March 27, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Lucid Visual Collaboration Suite is how intuitive it is and how well it supports collaboration when the work gets complex. The interface feels genuinely user-friendly, so I can quickly build flowcharts, diagrams, and other visual frameworks without needing extensive training.

I also really value the real-time collaboration features. They make it easy for teams to work together smoothly, share ideas right away, and stay aligned even when everyone is remote. Being able to combine visuals with structured thinking helps me break down complicated concepts and communicate them with more clarity.

Another standout for me is its versatility. Whether I’m doing process mapping, brainstorming, or putting together structured workflows, Lucid adapts well to different use cases. Overall, it boosts productivity and makes collaboration feel more engaging and efficient.
What do you dislike about the product?
While Lucid Visual Collaboration Suite is highly effective overall, there are still a few areas where it could improve. At times, the platform feels a bit slow or laggy when I’m working on larger or more complex diagrams, especially when multiple collaborators are editing at the same time.

Some advanced features and templates are also locked behind premium plans, which can be limiting if you rely on the free version. On top of that, there’s a learning curve once you start exploring the more advanced functionality, since it isn’t always immediately intuitive.

Finally, stronger offline support and smoother performance in low-bandwidth environments would make the experience even better.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps solve the problem of scattered ideas and a lack of clarity when working through complex concepts or processes. Rather than relying on lengthy documents or unstructured discussions, it offers a visual way to organize thoughts, map workflows, and present information in a clear, easy-to-follow format.

It also tackles common collaboration challenges, especially for remote or cross-functional teams. The real-time editing and sharing features make it easier to brainstorm, align on decisions, and iterate together without constant back-and-forth, which saves time and effort.

Personally, I’ve found it particularly useful for structuring projects and breaking down complex topics into straightforward diagrams and flowcharts. It boosts my productivity, helps me communicate ideas more effectively, and supports better understanding among stakeholders. Overall, it makes both individual work and teamwork feel more efficient, organized, and focused.


    Eric G.

Intuitive, Feature-Rich, Versatile And Easy To Use Diagramming Tool.

  • March 26, 2026
  • Review provided by G2

What do you like best about the product?
It is really intuitive to use and has so many fantastic features that makes collaboration and brainstorming a breeze. The variety of templates and the ability to work in real-time with a team makes it a great and perfect tool for any creative project. I like that we can edit everything, write things or leave comments.
What do you dislike about the product?
I've been using Lucid Visual Collaboration Suite for more than 7 years and i haven't yet encountered any challenge.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has been helpful in creating templates for landing pages as well as outlining our overall structure for how we want our marketing inbound workflows to work. The interface is user-friendly, and the wide range of templates makes it very easy to get started.


    Melissa K.

At Garba Resort, Lucid Visual Collaboration Suite Makes Collaboration And Brainstorming A Breeze.

  • March 26, 2026
  • Review provided by G2

What do you like best about the product?
Overall, Lucid is a good diagramming tool, and it's my go-to platform which I enjoy working on and using to collaborate with coworkers. The digital whiteboard is very intuitive, which makes brainstorming and organizing ideas a breeze.
What do you dislike about the product?
There's nothing much of dislike or inconvenience about Lucid Visual Collaboration Suite.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has helped us to collaborate efficiently with other team members. In fact, Lucid is one of the best product ideation tool I have ever used as it helps us bring ideas together.


    Kate G.

All-in-One Fireball with humongous Customizable Templates & Collaborative diagramming,Best support

  • March 26, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate as All-Inclusive fireball with humongous Customizable Templates that impeccably streamlined my workflows.I like that it's solid with well-thought-out interface and with drag and drop making flowchars and organizing my ideas effortless.I am glad for the supportive customer service which came to my rescue when i was starting.Brilliant for collaborative diagramming with my teams that has simplified our remote work and makes teamwork efficient.
What do you dislike about the product?
Glad to the supportive customer service that came through for me in a big way with quick help.
What problems is the product solving and how is that benefiting you?
Stands out as my All-Inclusive fireball with humongous customizable templates that knows exactly what i need to edit and tailor to my projects.I love it for solid and well-thought-out UX for effortless flowcharts creation and organizing my ideas.I appreciate the supportive customer service that came through for me when i was starting.Brilliant for collaborative diagramming on my designs and process maps for efficient teamwork.Free version is doing terrific job with quality diagrams.