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Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,576 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Veena R.

Simple, Shareable Diagram Collaboration with Great Support

  • April 01, 2026
  • Review provided by G2

What do you like best about the product?
✓I like that with Lucid Visual Collaboration Suite is that it has all type of drawing in one place
✓ Allows people to collaborate together on different diagrams
✓ Simplicity is the best
✓ Ability to share diagram and integrate
✓ Mind Mapping
✓ Great customer support
What do you dislike about the product?
✓I wish I meet Lucid Visual Collaboration Suite before, great for collaboration with all type of drawing and flowcharts, it offers all my needs
What problems is the product solving and how is that benefiting you?
✓ Allows people to collaborate, work together on different diagrams, Ability to share diagrams & integration


    Gideon W.

Ultimate process visualization Workhorse consistently delivering High-Quality Presentations & flows

  • April 01, 2026
  • Review provided by G2

What do you like best about the product?
I am loving it as my ultimate diagramming and process visualization workhorse consistently delivering High-quality presentations and flowcharts effortlessly with drag and drop functionality contributing alot to building workflows with ease.I like it for a unified workspace for me and my team to organize ideas,have team discussions and comments on ideas and designs.Very versatile templates were very helpful to kickstart my journey without having to start from scratch for it varities from diagramming to process maps all bundled together.Salute to cost effectiveness which makes it scalable for all business sizes.
What do you dislike about the product?
Salute to cost effectiveness and scalability making it convenient for all business sizes.
What problems is the product solving and how is that benefiting you?
I love it as my ultimate process visualization and diagramming workhorse to consistently delivery high-quality presentations and flowchart that are understandable to clients and stakeholders.Drag and drop makes it fun to collaborate with non-technical teams to come up with designs that suits everyone with building workflows.I love it for unified workspace for everyone to come together to organize ideas,brainstorm and even allow voting incase of some contentious ideas for quick decision making.Salute to cost effectiveness and scalability making it suitable for all business sizes.


    Chris N.

Ability To Easily And Quickly Create Organizational Charts Is What Makes Lucid Unique.

  • April 01, 2026
  • Review provided by G2

What do you like best about the product?
Lucid is essential. I always use it to organize ideas and do collaborative activities at work and among friends. It's a solid tool for building wireframes and also collaborate with other designers for ease of work so as to be able to deliver a fantastic job. I like how it provides a great library of elements and tools needed to create a great wireframe for project.
What do you dislike about the product?
I don't have anything negative to comment about Lucid Visual Collaboration Suite. For the past 4 years, it has been very useful and reliable.
What problems is the product solving and how is that benefiting you?
We use Lucid Visual Collaboration Suite to set weekly goals and to turn our ideas into reality. It makes it extremely easy to create organizational charts, mind maps and other planning tasks.


    Rebecca K.

My Overall Experience With Lucid Visual Collaboration Suite As A Graphic Designer.

  • April 01, 2026
  • Review provided by G2

What do you like best about the product?
Collaboration, flowcharts, diagrams, mind mapping, idea management, workflow management, everything can be done with Lucid without any challenges. There are many great templates, and you don't need to be a designer pro to create engaging workshops. The quantity and quality of the drawing options is fantastic.
What do you dislike about the product?
So far so good. I have used Lucid Visual Collaboration Suite for more than 3 years and it has been helpful and useful.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has loads of options and collaboration tools and it makes pretty much everything. I am doing basic brainstorm diagrams which I then refine into plans which are used for development.


    Alex T.

Diagram Designing tool That is Remarkably Quick in Illustrating Thoughts, Concepts and Flows

  • April 01, 2026
  • Review provided by G2

What do you like best about the product?
What I like the most is the smart elements alignment capability that understands technical diagram conventions, so when I’m creating a data flow diagram, it automatically suggests logical layouts and text boxes spacing which makes Lucidchart the most effective diagramming and data visualization tool.
What do you dislike about the product?
So far, I am completely satisfied with Lucidchart functionality and there is absolutely nothing negatively affecting its use.
What problems is the product solving and how is that benefiting you?
Lucidchart gives me the ability to create diagrams that visualize that path alerts take from detection to remediation and also data flow diagrams represent the flow of events from sources to analysis points and escalation channels.


    Zain W.

Intuitive Platform to Clearly Map Interdepartmental Relationships with Shapes, Lines and Arrows

  • April 01, 2026
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is the best flowchart creation platform by miles away with advanced visualization capabilities every professional needs when it comes to diagramming. It is quite easy to use and powerful enough to deliver my flowcharts as I need them.
What do you dislike about the product?
There are no major cons at this time just that the free version will not provide all the features for complex flowcharts.
What problems is the product solving and how is that benefiting you?
Creating organizational charts showing the overall structure of our company, clearly illustrating how departments and leadership roles relate to each other. These charts provide a visual representation of interdepartmental relationships.


    Derek K.

Easy Diagram Creation with Custom Templates for Different Flowcharts and Smooth Connector Alignment

  • April 01, 2026
  • Review provided by G2

What do you like best about the product?
It is so easy to insert shapes, customize templates, and align connectors to create diagrams, model internal company processes and also quickly create hierarchy maps.
What do you dislike about the product?
I’ve never struggled with using the tools in LVCS and it never fails to amaze me with its extremely good performance.
What problems is the product solving and how is that benefiting you?
I have used LVCS to draw Process Flow Diagrams (PFDs) and more so its been helpful in creating Security Incident Response Flowcharts outlining the workflow of detecting, investigating, and responding to security threats.


    Chris S.

Easy Flowcharting to Explain Complicated Workflows with Easy to Understand Diagrams

  • April 01, 2026
  • Review provided by G2

What do you like best about the product?
Lucidchart allows for drawing various workflows in form of diagrams and the tool can also be used for business process modeling with arrows pointing out the critical paths in the workflows and data flow paths from one activity to another.
What do you dislike about the product?
To get fully fluent with all the available shapes use cases I highly recommend going through the online instructions if you are a first time user.
What problems is the product solving and how is that benefiting you?
I was able to use the full benefit of Lucidchart to create security policy diagrams depicting how our traffic is controlled along with visually indicating the points where traffic is allowed, blocked, or inspected.


    Sebastian K.

Very Neat Workspace with Great Speed for Fantastic Process Diagramming

  • April 01, 2026
  • Review provided by G2

What do you like best about the product?
I like the ability to quickly draw network diagrams and customize the colors of process blocks for easy identification of decision points. It offers a lot of shapes, lines and arrows that allow pretty much creation of any flow chart or system layout.
What do you dislike about the product?
Lucid VCS has made me very good at drawing all types of diagrams without any issues so I have no complaints to mention at this time.
What problems is the product solving and how is that benefiting you?
Lucid VCS has helped multiple times in creating network segmentation diagrams supporting easy illustration of the distinct places where endpoints are placed in our cloud environment.


    Warren M.

Very Feature Rich Diagramming Platform Capable of Producing Exceptionally Good Workflows

  • April 01, 2026
  • Review provided by G2

What do you like best about the product?
I design diagrams with the platform and I find it so easy to get my ideas down diagrammatically in order to explain processes quickly. There are hundreds of shapes and icons to use and really make amazing diagrams and visuals.
What do you dislike about the product?
I am very happy with my Lucid Visual Collaboration Suite experience it is pretty reliable when I compare it to other similar platforms.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite helps me in making different drawings and workflows and the most helpful for me is the financial risk assessment flowchart which visualizes how financial risks are identified, evaluated, and mitigated within the organization.