Lucid
Lucid SoftwareExternal reviews
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Transforms Collaboration with Powerful Integrations
What do you like best about the product?
I really appreciate using Lucid Visual Collaboration Suite for intelligent diagramming, which is essential for our engineering, technical, and management teams. It allows us to create complex, data-driven visuals with ease. The real-time collaboration feature makes our work frictionless and it's really user-friendly. I also like that it integrates deeply with other tools we use like Jira, Confluence, and Slack. Our representatives are responsive and very helpful with inquiries, which is a huge plus. I'm excited about exploring Lucid AI, which I believe will boost our productivity. The initial setup was straightforward, which was appreciated, and the product works especially well given our remote setup.
What do you dislike about the product?
I have to transfer file ownership of deactivated users
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for intelligent diagramming, which helps create complex, data-driven visuals and makes collaboration frictionless. It integrates well with Jira, Confluence, and Slack, enhancing productivity and supporting remote work setups.
Visual planning has improved migration mapping but now needs broader cloud icon support
What is our primary use case?
My main use case for Lucidchart these days is for working on a plan where I am migrating from my current version of our software to the latest version. I need to compile everything that is interacting with my application, so I have to bring up all my skills to factor in every application, every call that is done using our application to ensure when we move to the new OS and software, nothing is broken, and everything is in place.
How has it helped my organization?
Lucidchart has positively impacted my organization, as we have been using it for a while. The same people are comfortable using the tool, which makes planning process flows easier than trying to work in a Word document or a similar tool that does not offer as much as Lucidchart.
A specific example of how Lucidchart made a process easier for my team is that the diagrams we created could be exported as PDF or SVG files, which we shared without losing any quality. The collaboration with the rest of the team, where we have access to only what we are supposed to, also helped us work faster rather than everyone starting from scratch.
What is most valuable?
In my opinion, the best features Lucidchart offers include the toolkits they provide, such as the icons for AWS. These features allow us to use proper service icons rather than simple plain boxes for everything, helping us effectively map out the actual services instead of getting confused.
The AWS icons and toolkits make my diagramming process easier and more effective because it is easy to explain and show to my customers which service is being used for a particular component. For instance, when using Amazon S3 for object storage or Amazon RDS for SQL, I can clearly indicate those services. If I need to show containers, I can pick those specific icons to demonstrate that, making it easier than reading it within a box.
Lucidchart also offers other specific UML diagrams that I could use, including class diagrams, before I get into the code-level details.
What needs improvement?
One way Lucidchart can be improved is by adding more toolkits like the AWS charts. Icons would be something we could look for because it is not just AWS; other cloud providers are also using the same.
For how long have I used the solution?
I have been using Lucidchart for over five years now, and in my role, I play a solution architect role where I have to think about the different architecture flow before I go ahead and start recommending it to my team.
What do I think about the stability of the solution?
I find Lucidchart stable when I am using it.
What do I think about the scalability of the solution?
Regarding Lucidchart's scalability, I believe many within our enterprise are using it.
Which solution did I use previously and why did I switch?
I did not really use a different solution before Lucidchart.
What was our ROI?
In terms of return on investment with Lucidchart, I would say I have saved time. Instead of spending a couple of hours drawing a process flow in a Word document, I can use Lucidchart to do it in minutes.
Which other solutions did I evaluate?
Before choosing Lucidchart, I evaluated PlantUML, which I used in the past, but it only focused on UML diagrams at the time when I used it.
What other advice do I have?
My advice to others looking into using Lucidchart is to explore all the options available and not fixate on drawing flowcharts using Lucidchart. I would rate this product a 6.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Getting to Know Our Real Estate Property Customer via Lucid Visual Collaboration Suite
What do you like best about the product?
I am currently working in two organizations, but I mainly use Lucid Visual Collaboration Suite in the Real Estate agency. As a Broker of real estate properties, I am able to visualize market trends/metrics, analyze clients data and identify open opportunities with Lucid visualization tools.
What do you dislike about the product?
Words only can’t express, but even my overall ratings depict that I experience zero flaws when using Lucid.
What problems is the product solving and how is that benefiting you?
In my real estate agency, Lucid Visual Collaboration Suite has been the main backbone tool for brainstorming and ideation among us (teams).
Lucid Visual Collaboration Suite Is Easy To Use With Diverse Capabilities.
What do you like best about the product?
Lucid Visual Collaboration Suite is a great place for brain dumps of ideas and half baked architecture designs that one can improve when creating the diagrams and use the same platform for sharing and documenting finalized designs as well. Having used a lot of alternative options, i eventually arrived at Lucid and have stopped my search since then. It is simple and easy to learn, yet it's powerful as you would expect any modern diagramming software to be.
What do you dislike about the product?
I don't have much to dislike about Lucid Visual Collaboration Suite, only that label positioning can be a bit of a fight in early adoptation.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is great for any kind of flowcharts, maps, diagrams and user flows. I use it more than anything else for the design of diagrams in a post to give a graphic framework to the explanations that concern me. Lucid Visual Collaboration Suite's support team does a great job, always available to help.
Lucid Visual Collaboration Suite does the job we want it to do.
What do you like best about the product?
Lucid Visual Collaboration Suite assist us in creating visually appealing and easy to understand charts which helps us map out workflows, organize non-numerical data and ensure that we are telling the story of our information. Also, it is very useful for knowledge sharing as explaining using words is often not enough. It is very easy to use, with a wonderful learning curve. Lucid Visual Collaboration Suite is the best i have ever used.
What do you dislike about the product?
Lucid Visual Collaboration Suite is an amazing tool to make diagrams, map relationships and also develop processes in a very clear and simple manner.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has really been of great help. It helps us create a visual flowcharts so that new users to an organization can easily follow standard operation procedures. It also provides great templates to help on your project.
Great for Visualizing Workflows, But Can Be Challenging with Large Projects
What do you like best about the product?
Easy to use. Simple to make visualisations of complex customer workflows and processes. Easy to share these and collaborate with other team members.
What do you dislike about the product?
A bit of a learning curve for new users to ensure they get what they need out of the system. If you are using the free trial can very quickly run out of nodes at which point in time a system like Miro can do similar for no charge. Speed of system started to slow once there was more nodes added. When working with detailed processes this may become challenging.
What problems is the product solving and how is that benefiting you?
I wanted to map out our entire quiet complex customer journey. Allowing this to be shared across the business to all key stakeholders.
Make diagrams in a simple and easy way multi-exporting quickly
What do you like best about the product?
The intuitive canvas, shapes and the toolbar make it easy to create diagrams. The templates are very useful when laying out a diagram design and save a lot of time. It allows endless diagram formatting options in addition to the ease of exporting in vectorized formats.
What do you dislike about the product?
Its functionality is great with no pain points through the whole process of creating, editing and exporting diagrams.
What problems is the product solving and how is that benefiting you?
It is a very versatile platform in the creation of graphics for flowcharts and diagrams to illustrate our structural projects. I really make my structure design projects easier with this tool and it is always a good process creating schematic diagrams.
Excellent for Visual Collaboration and Team Alignment
What do you like best about the product?
Lucid is great for visual collaboration, diagramming, and helping me doing high level architectures and diagrams. It’s strong for getting everyone aligned visually using pre defined icons and diagram.
What do you dislike about the product?
Nothing at this stage because main features that I use are exisit.
What problems is the product solving and how is that benefiting you?
The challenge was in visualizing the technical diagram to the technical team.
The best diagram tool to organize our ERDs with good connectors and SQL export
What do you like best about the product?
I really liked the rectangular shapes and connections lines to build different types of ERDs which made it easier to set up database tables and it includes an option to export them in SQL.
What do you dislike about the product?
The predefined templates can get confusing at the start of a design because they are so many.
What problems is the product solving and how is that benefiting you?
It facilitates the creation and sharing of diagrams acting as our versatile visual tool for planning and documenting the logical structure of our database.
Effortless Flowchart Creation with an Intuitive Interface
What do you like best about the product?
The software is user-friendly and allows me to create even complex flow charts effortlessly thanks to its intuitive drag-and-drop interface.
What do you dislike about the product?
The free tier has quite a few limitations. Offering additional features, such as allowing more documents, increasing the number of objects per document, and providing export options, would be extremely helpful for users who are unable to purchase the premium version.
What problems is the product solving and how is that benefiting you?
I am able to share the diagrams I create in Lucid, and every teammate can easily understand the flow intuitively.
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