We use Lucidchart to map out a new API feature or a recent project or feature. When we're mapping out a new API feature in Lucidchart, we have a custom template we use, and we use it to do the design flow and task list.
Lucid
Lucid SoftwareExternal reviews
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Innovative Visuals, But Steep Learning Curve
What do you like best about the product?
I like the visuals and the feature that it can be a living document. We can work on the same document as a team, and it’s not static, so we can always improve it as we go. Plus, it’s accessible to all employees and new hires. The initial setup was also very easy.
What do you dislike about the product?
I find difficulties in formatting and usage. It needs time to get used to it.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to build journey and RACI charts for process understanding. It lets my team work on a living document together, constantly improving processes and ensuring accessibility for all, including new hires.
Endless Layout Options and Templates Make Design a Breeze
What do you like best about the product?
Lots of choice in layout, shapes and templates
What do you dislike about the product?
It takes a bit of time to work out how to build a visual but after doing a few it gets easier
What problems is the product solving and how is that benefiting you?
Feels a bit cluttered at times with al the different options. Should have an easy mode where you can just do a quick org chart and then edit it if wanted afterwards
Lucid VCS Empowers Customer Support with Dynamic Mind Maps and Root Cause Analysis
What do you like best about the product?
Ensuring customer satisfaction is one of the key aspects of every business. As a Customer Support Specialist in a Food & Beverages organization, I am able to turn SOPs and FAQs into mind maps which boost customer support through live diagrams. Root cause analysis is another advantage that I experience with Lucid Visual Collaboration Suite by mapping out the incident timelines.
What do you dislike about the product?
I have used Lucid Visual Collaboration Suite across two companies since 2023 and I have never failed to accomplish my needs due to bugs.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite enhances pathways escalation by allowing me to create visual flows that link each ticket to their respective owners when resolving issues.
Essential Visual Collaboration Tool for Real Estate Professionals Looking to Close Deals Rapidly
What do you like best about the product?
I mingle with real-estate property buyers and sellers on a daily basis. That’s why I rely on Lucid Visual Collaboration Suite to seamlessly collaborate visually under one roof. With Lucidchart, I am able to track every property listing from “Just Listed” - “Under Contract” to “Closed” through Kanban view.
What do you dislike about the product?
To be honest, mobile iOS apps usage restrictions when using individual tier was the only one flaw which I ever encountered and I don’t recently count it since I upgraded to team plan.
What problems is the product solving and how is that benefiting you?
Creating property flyers and virtual tiers through diagrams and data tables has enabled me to reach a lot of prospects through Lucid.
Intuitive and professional flowcharts and organizational platform.
What do you like best about the product?
We use Lucid Visual Collaboration Suite across the whole organization and i like how it provides a standard way of visual communication between all teams. It's a solid solution for collaboration since you don't need to update your colleague diagram by creating a new file and creating a new file version, you both are in the same diagram and you, and all the team are free to update it at any time. It also helps us to brainstorm.
What do you dislike about the product?
More emojis reactions and native emoji on macOS and iOS would be greatly appreciated.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite is an intuitive application that is super easy to use. The ability to allow editors or just view-only access is the key, which makes cross-functional teaming so easy. It's also so easy to create a custom color scheme so diagrams can easily be customized.
Lucid VCS Boosts Productivity and Collaboration in Financial Services for 24/7/365
What do you like best about the product?
I use both Lucidchart and Lucidspark on a daily basis in the Financial Services industry to streamline business processes.
Team collaboration on RFPs is one of the things that I like about Lucid VCS since it boost overall productivity. Through market intelligent boards, I am able to gather competitor data which help visualize our processes prior to making business decisions.
Team collaboration on RFPs is one of the things that I like about Lucid VCS since it boost overall productivity. Through market intelligent boards, I am able to gather competitor data which help visualize our processes prior to making business decisions.
What do you dislike about the product?
Unavailability of some features such as video conferencing and offline access tools is the only flaw, but I acquire them via third-party apps integrations.
What problems is the product solving and how is that benefiting you?
Sales pipelines visualization is one of the benefits that I realize with Lucid Visual Collaboration Suite which get enhanced by drag and drop deals onto funnel diagrams and flowcharts.
Collaborative design has improved feature planning but still needs a dark mode option
What is our primary use case?
What is most valuable?
The best features Lucidchart offers include real-time collaboration.
What stands out to me about the real-time collaboration in Lucidchart is the fact that multiple people can be in there at the same time.
Lucidchart has positively impacted our organization by improving our collaboration across the company.
Collaboration has improved in our organization, as decisions are made faster and there are fewer miscommunications with specific outcomes we've noticed.
What needs improvement?
I wish Lucidchart would add dark mode to improve the user experience.
For how long have I used the solution?
We've been using Lucidchart for about two years for collaboration amongst the team for future development. All of us are in there at the same time working out how the feature should work or how the flow should look, and then we'll write tasks.
What other advice do I have?
My advice for others looking into using Lucidchart is to collaborate. I would rate this product a 7.
The powerful and most organized program to create professional level diagram designs
What do you like best about the product?
Lucid is pretty easy to use and offers a variety of shapes, icons and the diagram grid setting on the drawing canvas is very intuitive as a whole. It allows us to create any type of charts in a simple and straightforward way and allows us to be creative while doing it.
What do you dislike about the product?
I like it all and I haven’t found any faults using the program to date since it is an easy but powerful diagram creation tool.
What problems is the product solving and how is that benefiting you?
I use it a lot to create flowcharts for Standard Operating Procedures and it also helps me draw illustrations and organization hierarchies quite easily.
Feature rich and more intuitive in flowchart, graph and diagram creation
What do you like best about the product?
It is a very detailed multipurpose tool allowing us to make diagrams, flowcharts, process maps and graphs. Its a drag and drop of the seemingly endless design elements onto the workspace to begin creating diagrams in Lucid that make the whole design process smooth.
What do you dislike about the product?
There is need to customize the side bar to declutter your working space as needed although I have not encountered any issues while designing my diagrams.
What problems is the product solving and how is that benefiting you?
Lucid is my preferred tool for making diagrams that map the movement of data within the system and to display API Gateway requests. The flowcharts help illustrate the sequence of function executions between two environments.
Very reliable tool in creation of flowcharts and by far the most straightforward for diagramming
What do you like best about the product?
It has a vast library of shapes and templates, it allows you to modify template according to your requirements. Arrows can be easily used and it provides the option of line jumps for better diagramming.
What do you dislike about the product?
Can’t think of any cons so far it is a tool that you can just load and start working without any problem finding your way around.
What problems is the product solving and how is that benefiting you?
Provides great ability to draw flow diagrams and process flow models that clearly show how our content distribution channels contribute to overall revenue with a great depiction of the end to end flow.
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