Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,596 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Dan T.

Versatile and Easy-to-Use Collaboration Suite

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to build roadmaps and share business impact with non-technical users easily. It really makes retrospectives and gaining feedback much easier than other tools. I appreciate the versatility and flexibility of the tool to bring meetings to life in real time. It's great for capturing any flow or pipeline, and decisions that often aren't made in other meetings get answered in real time with Lucid. It was very easy to set up and the teams adopted it well.
What do you dislike about the product?
I think animations in certain flows would be a really cool feature to show the transition from as-is state to to-be state. We haven't set up the integrations with JIRA yet, but I'm pushing for this because roadmapping would be awesome with it.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to socialize clear plans with non-technical teams, facilitating real-time decision-making and feedback collection, and creating versatile visual roadmaps and flows.


    Gavin L.

Lucid is very versatile to create flowcharts with ease and more innovatively

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Preparing flow charts for processes is quick with so many shapes to apply and options to navigate through. Picking icons to drag and drop makes creating diagrams and charts very easy. When I compare pricing vs achieving my diagram deliverables, there is no other tool that can fill better this gap like Lucid does.
What do you dislike about the product?
It pretty much works excellently and does everything a professional will need to create diagrams and flow charts without difficulty.
What problems is the product solving and how is that benefiting you?
I use Lucid for my UML diagrams and to map out the entire data flow paths within our databases. The tool has allowed me to adequately support the installation steps of our products and operational workflows.


    Laventar N.

Absolutely amazing platform for straightforward process flow demonstration

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like its automatic alignment feature when I design or create any workflow and its such a simple and easy to use program to customize shapes, colors and arrows. Also, I looked through the templates section and found many which are very handy, such as timelines, business process model and swimlanes.
What do you dislike about the product?
I don’t find many negative aspects of this platform but when its free you will get few number of drawings to create.
What problems is the product solving and how is that benefiting you?
I create detailed flowcharts and swimlane diagrams to visualize the end-to-end KYC process and the visual diagrams help in training new KYC analysts showing the general sequential steps in the customer verification process.


    Yasin M.

Best software I’ve used for workflow illustration and quick system component diagramming

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Abundance of features and elements makes this software so versatile that I am able to use it for every diagram task. Its a clean and great tool if you draw lots of diagrams and process flows. The team really thought about everything and listen closely to their users and use cases.
What do you dislike about the product?
So far so good, nothing to complain about since I have not encountered any glitches and it is super intuitive.
What problems is the product solving and how is that benefiting you?
Creating system architecture diagrams that show the components of the entire system, how they connect and illustrate how data moves, and the diagrams have also become part of the official system documentation.


    Deborah S.

Very user-friendly tool to create great looking customized diagrams and charts

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
It has pre-defined shapes that I can easily access to compose my diagram. Connecting shapes is very intuitive, making the design progress faster. I often need to just quickly capture a process flow and it’s fairly easy with this software.
What do you dislike about the product?
I don’t think there’s much missing from the software, it is beneficial in multiple ways as well as having multiple options for diagrams, charts, tables, etc and making them.
What problems is the product solving and how is that benefiting you?
Diagrams help me formalize the most efficient way to perform tasks, creating a standard operating procedure and ensuring everyone has a shared understanding of the workflow. I also use it to map out complex project strategies so it’s easier to explain such strategies to others.


    Kyle M.

Quick, Intuitive To Use, Easy Collaboration.

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is the best tool for me to design the application flow. It is very easy to, well-stocked libraries of templates and objects make it the best solution for sequence diagrams and flowcharts. The level of granularity it provides is amazing. I'm always loving the efficiency and how user-friendly Lucid Visual Collaboration Suite is. Tutorials are amazing, looking forward for more advanced ones.
What do you dislike about the product?
More tutorials for advanced users would be highly appreciated.
What problems is the product solving and how is that benefiting you?
I like the amount of shapes available and the arrangement of the layers of the different elements. I like its interface which is very easy to understand and it's a useful tool for building and explaining data models.


    Paul M.

Clean, clear, easy to use, productive and time saving.

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is a great platform to get a great bird's eye view on any development projects. I like how it eases workflows when planning and scheduling, specifically for marketing and digital marketing calendars. The templates were a great starting point and reference to use to create what works best for you and your organization.
What do you dislike about the product?
Lucid Visual Collaboration Suite is great, easy to use and reliable. I lack nothing to dislike about it.
What problems is the product solving and how is that benefiting you?
Great variety of shapes to choose from and easy ability to group them within larger shapes. Lucid Visual Collaboration Suite is a great platform to create charts for processes and flows, easy to use, understand and access, and secure at the same time.


    Job K.

Lucid Visual Collaboration Suite truly sparks up work life.

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Lucid Visual Collaboration Suite is being used to collaborate with other team members across the whole organization to be able to work on a single project in their own timezone. I like its intuitive interface which makes it super easy and quick to identify the needed tools, settings, menus, etc. The data import feature is especially useful, as it can quickly turn large lists of information into complete, multi-level organizational charts.
What do you dislike about the product?
It was a little difficult to find how to manually connect adjacent boxes with a dotted line.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite has a great selection of templates and the option to import data from a spreadsheet saved a ton of time. Creating flowcharts is super easy and i can do every single process i can think of there because it's so easy to just build as you go.


    Caleb C.

Intuitive UI, but Limitations Frustrate

  • December 14, 2025
  • Review provided by G2

What do you like best about the product?
I like that the user interface is quite nice to use and bubbly. The default templates make it easy to create plans and diagrams.
What do you dislike about the product?
For very large documents, it can be quite slow to load all the documents and feels clunky. Also, the limit of just 60 objects for the free tier is annoying and makes me move to other solutions that are free like draw.io.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for planning and designing. It helps with easy creation of plans and diagrams thanks to nice, bubbly user interfaces and default templates.


    Charles Weathersby W.

Streamlined Workflow, Yet Steep Learning Curve

  • December 14, 2025
  • Review provided by G2

What do you like best about the product?
I like the Copilot feature in Lucid Visual Collaboration Suite, as it helps create a smooth process.
What do you dislike about the product?
I find the learning aspect of setting up Lucid Visual Collaboration Suite a bit challenging.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to assist with workflow, and the 'Copilot' feature helps ensure a smooth process.