Lucid

Lucid Software

Reviews from AWS customer

5 AWS reviews

External reviews

8,595 reviews
from and

External reviews are not included in the AWS star rating for the product.


    James F.

Streamlined Diagrams with Intuitive UI

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate that Lucid Visual Collaboration Suite saves me a lot of time on formatting and allows me to input information immediately without spending time creating visuals. I like its clear user interface and the vast range of different kinds of diagrams and shapes it offers. I find it very easy to consistently use the correct notation, shapes, and symbols needed for Entity Relationship diagrams, thanks to the templates provided, which carry all the correct notation across the project. The initial setup was easy, allowing me to start working on the diagram immediately.
What do you dislike about the product?
I think the tutorial for creating a diagram could be better. There are 'hints' which are part of the diagram but this just clogs up the space. When you want to remove the hint so it doesn't clog up the diagram you then can't see it anymore.
What problems is the product solving and how is that benefiting you?
Using Lucid Visual Collaboration Suite, I save time on formatting and easily inputing information without creating visuals. It provides templates with proper notation for consistent Entity Relationship Diagrams.


    Piero C.

Templates that Improve Visual Efficiency

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like that Lucid Visual Collaboration Suite has tools that adapt and are useful for what one wants to accomplish. Additionally, it has templates that, upon selecting them, provide me with different graphic options and save me the time of having to create one from scratch. I also appreciate that the initial setup was very easy and didn't take too much time.
What do you dislike about the product?
It should be improved to have the most necessary or important options because, as they say, 'less is more'. Having many options or tools to choose from when editing the design of the architecture makes it complicated to understand what each thing is for.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to develop technological solutions and solve business problems through graphical representations. It helps me by offering templates that save time in creating graphics. The tools adapt to what I want to accomplish, which is very useful.


    Matthew B.

Empowers Team Collaboration Effortlessly

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like the ability to collaborate using the Lucid Visual Collaboration Suite. I also find it useful for diagramming the architecture workflow for my app and illustrating workflows, which solves the problem of illustrating my system's architectural overview effectively. The setup was easy enough, and I found the tool quite useful overall.
What do you dislike about the product?
nothing it was very intuitive
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite for diagramming my app's architecture workflow. It allows me to illustrate my systems' architectural overview.


    La R.

Practical Integration and Impeccable Accessibility

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like that the software works well and is integrated into Google Drive, which is really convenient since all our documentation is there. Switching to Lucid Visual Collaboration Suite was easy because its use is similar to Miro, so I felt comfortable right away.
What do you dislike about the product?
I may just not have found the feature, but being able to set pre-recorded views that I can quickly return to with a shortcut. Like hitting F1 and I get to the global view and F2 for a more detailed view that I have chosen in my layout. Handy in meetings.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to organize my ideas and clarify my thoughts with diagrams.


    Austin P.

Streamlined Brainstorming with Real-Time Collaboration

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like the ease of development that Lucid Visual Collaboration Suite provides, which is crucial for me as an engineer because it allows for quick iteration in my daily workflow. I also love the idea of real-time sharing, even though I haven't tried it yet. It sounds great as it would allow my team to iterate together and share ideas in real-time, eliminating the need for meetings to share design work as everyone can see each other's progress instantly. Additionally, the UI is well designed, which is a positive aspect.
What do you dislike about the product?
The learning curve was there for sure. It took me a while to get used to the full suite of capacity. I'm not very sure. I think a more step by step guided tutorial would be helpful. I remember seeing some set up hints, but I was confused as I was trying to go through it.
What problems is the product solving and how is that benefiting you?
Lucid Visual Collaboration Suite lets me rapidly draw and adjust app development designs, vital for my frequent iteration process. It streamlines team collaboration by allowing real-time sharing and idea exchange without meetings.


    Telecommunications

Best Collaborative Diagramming Tool for Distributed Teams

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
The intuitive drag-and-drop interface makes it easy to create network diagrams and system architecture documentation. Real-time collaboration allows our distributed team to work together on infrastructure designs simultaneously, and the AWS/cloud service shape libraries save significant time when documenting our cloud environments.
What do you dislike about the product?
Some advanced diagramming features found in desktop tools like Visio are missing or less robust. Custom shape creation is more limited than I'd like, and certain technical diagram types require workarounds to achieve the desired result

Offline access.
What problems is the product solving and how is that benefiting you?
Problem: Our technical documentation was scattered across PowerPoint, Visio files, and outdated PDFs that were hard to maintain and share. Benefit: Lucid centralizes all our diagrams in one cloud platform with easy sharing and version control. Updates are instant, and everyone always has access to the latest architecture diagrams


    thaabith m.

Streamlined Network Mapping and Collaboration

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I like how easy it is to quickly build clear, professional network diagrams, collaborate in real-time with team members, and keep multi-site topology documentation consistent and up to date in one place. It saves time and reduces errors, making it easy to update diagrams as the network changes. By allowing the team to review and comment, it helps align in real time using a single, accurate source of truth. The initial setup was pretty easy because of the friendly user interface, which is easy to pick up.
What do you dislike about the product?
For large complex diagrams of networks, performance can slow down, and managing very dense topologies can be cluttered. Improved handling of large scale diagrams, better automatic layout options, and more advanced, network-specific templates or symbols would make it more effective.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to solve fragmented or outdated network documentation issues, offering a clear, shareable view for troubleshooting and planning. It saves time, reduces errors, allows team collaboration in real-time, and ensures documentation is consistent and up-to-date.


    Dean T.

LUCID VCS: Powerful Market Mapping and AI Insights for Growth Expansion

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I am working in two different organizations currently as a VP General Expansion and RVP. As a RVP, I am able to map market growth by dropping each region in the US onto a heat map which link revenue forecasts and through AI, I am able to spot areas with highest-potential.
What do you dislike about the product?
Now that I upgraded to the custom plan, I do not face issues that such as login restrictions on mobile apps while using Individual and free tiers.
What problems is the product solving and how is that benefiting you?
Executive briefing deck via Lucidchart help create a regional pulse that embed the growth map to create KPI dashboards that connect to board meetings in one place.


    Geoffrey O.

Intuitive Platform with Extensive Diagramming Tools to Design Technical and Functional Processes

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
The platform is very intuitive with a broad library of pre-made items to design diagrams and most charts can be made with a simple drag and drop. The quick virtual tour is very helpful when it comes to knowing all the different available features. The support team is always open to helping with anything and answering questions. I am satisfied with Lucid based on the available shapes, icons, lines and arrows for developing diagrams for my documentation projects.
What do you dislike about the product?
There is nothing that I wish I could change about this platform. There is lots of shapes to become comfortable with, but this is less of a con and more of an informational item.
What problems is the product solving and how is that benefiting you?
It’s been an excellent tool for creating decision-based guides that help support staff to diagnose system problems effectively. Creating diagrams with this platform also provides a quick understanding of network configurations that text only cannot match.


    Dan T.

Versatile and Easy-to-Use Collaboration Suite

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I use Lucid Visual Collaboration Suite to build roadmaps and share business impact with non-technical users easily. It really makes retrospectives and gaining feedback much easier than other tools. I appreciate the versatility and flexibility of the tool to bring meetings to life in real time. It's great for capturing any flow or pipeline, and decisions that often aren't made in other meetings get answered in real time with Lucid. It was very easy to set up and the teams adopted it well.
What do you dislike about the product?
I think animations in certain flows would be a really cool feature to show the transition from as-is state to to-be state. We haven't set up the integrations with JIRA yet, but I'm pushing for this because roadmapping would be awesome with it.
What problems is the product solving and how is that benefiting you?
I use Lucid Visual Collaboration Suite to socialize clear plans with non-technical teams, facilitating real-time decision-making and feedback collection, and creating versatile visual roadmaps and flows.