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Remote access rocks.
What do you like best about the product?
It is the source of truth for what software and patches are installed.
What do you dislike about the product?
It has so many features itis hard to leverage all of what it can do.
What problems is the product solving and how is that benefiting you?
It is the source of truth for the IT assetts.
New user and still learning
What do you like best about the product?
Support and comminication. Still early to give feedback on the actual software but seem very good.
What do you dislike about the product?
to early to tell but it does seem I have to use two-factor authentication
What problems is the product solving and how is that benefiting you?
ensight to servers and workstatioins lacking in resources like HDD Space and Memory usage.
Good Tool for MSP and internal IT
What do you like best about the product?
We chose NinjaOne because of its rapid, steady development and its modern look and feel, which makes it very easy to use.
We started a few years back and have been happy with the continuous development and the delivery of new and improved features.
The growing community is very welcoming. Webinars and other events help us enable new features when needed, and if required, support is available and helps us resolve issues quickly.
NinjaOne also offers a rich set of integrations that fit our portfolio. The remote tools help our technicians resolve tickets quickly and efficiently, and automations help us achieve on- and offboardings in a fast, standardized way.
We started a few years back and have been happy with the continuous development and the delivery of new and improved features.
The growing community is very welcoming. Webinars and other events help us enable new features when needed, and if required, support is available and helps us resolve issues quickly.
NinjaOne also offers a rich set of integrations that fit our portfolio. The remote tools help our technicians resolve tickets quickly and efficiently, and automations help us achieve on- and offboardings in a fast, standardized way.
What do you dislike about the product?
Our greates dislike is the missing long term data retention, but this is already scheduled on the roadmap, so we are looking forward to that.
More options to manage alerts would also improve NinjaOne for our needs.
More options to manage alerts would also improve NinjaOne for our needs.
What problems is the product solving and how is that benefiting you?
We came to NinjaOne when we where looking for a RMM Tool to use in our SMB-MSP Business.
We compared multiple solutions and decided to use NinjaOne based on our requirements. We had no remorse with that decission.
Compared with other solutions NinjaOne felt easy to use with a welcoming UI and UX.
We compared multiple solutions and decided to use NinjaOne based on our requirements. We had no remorse with that decission.
Compared with other solutions NinjaOne felt easy to use with a welcoming UI and UX.
Good product
What do you like best about the product?
Easy handling, good looking UI, and good support great start with the KI Feature
What do you dislike about the product?
The fact that we cant trust ninja with patching, the new Dashboard is slower than the old one,
The quick connect is as...
The quick connect is as...
What problems is the product solving and how is that benefiting you?
Patching and Monitoring
General experience gathered to NinjaOne in a business environment
What do you like best about the product?
The remote-control options, especially the ability to execute scripts remotely, are noteworthy. In general, NinjaOne has improved over time!
What do you dislike about the product?
The search bar currently does not include the active user, which I think would be a valuable feature to add.
What problems is the product solving and how is that benefiting you?
We can remotely access the clients, we can monitor the clients.
With both of these features alone we can work and help the customers
With both of these features alone we can work and help the customers
Not yet perfect, but almost there!
What do you like best about the product?
NinjaOne has been an invaluable tool in our effort to wrangle our endpoints and security patching. Automations are easy to create and the reporting helps me follow up on issues quickly. It interfaces directly with many of our other tech tools, keeping things well-organized and close at hand for my technicians.
What do you dislike about the product?
There are some integrations that are still on my wishlist or under development. It's certainly not a dealbreaker, but it does keep NinjaOne from being a solid 10.
What problems is the product solving and how is that benefiting you?
Patch management and remote workforce endpoint support.
NinjaOne RMM the real ninjas out there
What do you like best about the product?
Easy to use, easy to make changes, implement them and the customer support is great. I use it daily to get my tasks done and the ease of integration makes the job easier
What do you dislike about the product?
Opening tickets after selecting an org and going back the org selection resets.
The new timer in tickets tab is bad
The new timer in tickets tab is bad
What problems is the product solving and how is that benefiting you?
we use it as our Ticketing toola nd it helps with us being an MSP and helping us in finding alerts on endpoints
Another Day in Paradise
What do you like best about the product?
Product is super powerful, automates manual tasks, keeps me in the know about what is going on, amazing support and training.
What do you dislike about the product?
There is not much to dislike. We a lot to grasp. Need more time to understand how to leveage the product. One free month not enough time.
What problems is the product solving and how is that benefiting you?
We are still new, so not much just yet
Ninja is a comprehensive product with many advantages.
What do you like best about the product?
The overview and management of the systems; it is quick and efficient.
What do you dislike about the product?
I would rather wish for a sensor system that operates on a better foundation—such as PRTG or similar, with a graphical overview, perhaps.
What problems is the product solving and how is that benefiting you?
The Ninja solves the issue of centralized management of systems, and this is a great benefit.
Title...
What do you like best about the product?
useability. easy, well tought features to manage all our customers clients and servers.
What do you dislike about the product?
pretty much nothing to complain on my side.
What problems is the product solving and how is that benefiting you?
using scripts and basic commands like reboot or force updates without connecting to the machine. having all resources in the dashboard of each machine helps to monitor the performance and need for storage extension.
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