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User-Friendly, Reliable RMM
What do you like best about the product?
NinjaOne is an extremely user-friendly platform with a clean, intuitive UI. We use it heavily every day for RMM and patch management, and it consistently proves to be reliable and efficient.
Its integration with SentinelOne runs very smoothly, which makes endpoint security management much easier. On top of that, the NinjaOne support team is excellent—whenever we have questions or need assistance, they respond quickly and handle everything professionally.
Its integration with SentinelOne runs very smoothly, which makes endpoint security management much easier. On top of that, the NinjaOne support team is excellent—whenever we have questions or need assistance, they respond quickly and handle everything professionally.
What do you dislike about the product?
The pricing can feel a bit high, especially when you scale the platform across more endpoints. Still, the value you get in usability, reliability, and support largely justifies the cost.
What problems is the product solving and how is that benefiting you?
NinjaOne significantly reduces manual work by automating routine IT tasks such as patch management, monitoring, and remediation.
Great tool for managing windows machines remotely
What do you like best about the product?
The customization options feel nearly limitless.
What do you dislike about the product?
It’s missing best practices and clear guides or scripts for standard workflows and common practices.
What problems is the product solving and how is that benefiting you?
Patching third-party software on client machines, as well as Windows updates on servers.
Makes Daily Work Easier with Remote Updates and Hardware Insights
What do you like best about the product?
It makes daily work easier. It downloads updates and allows to view hardware information remotely.
What do you dislike about the product?
Remote software installation is a bit complicated.
What problems is the product solving and how is that benefiting you?
Our company pays great attention to vulnerability management. Ninja is a great help in this by downloading and installing updates.
Reliable Remote Script Execution Over the Internet
What do you like best about the product?
It's good, that I can run scripts remotely and it works not only if the machine is connected to the company network, but also if it's connected only to the internet.
What do you dislike about the product?
Fortunately doesn't pop anything in my mind.
What problems is the product solving and how is that benefiting you?
For me easier to implement a setup or a script, than with the GPO Management.
One-Click Software Updates Made Easy
What do you like best about the product?
Update all Software on a Host with one click
What do you dislike about the product?
At the Moment there is nothing what i dislike
What problems is the product solving and how is that benefiting you?
To patch all Host with actually Software Updates and to see how is the Update Status of the installed Software
Great, customizable and dependable RMM solution
What do you like best about the product?
The mobile MDM solution that includes phone remote supports (viewing and controlling on Android, viewing only on IOS).
What do you dislike about the product?
Did have some trouble configuring backups to use local storage. Once it was configured though it never broke, so not really a negative in my opinion.
What problems is the product solving and how is that benefiting you?
Good API access, customizing tickets and workflows, Script deployment and it's extending our techs abilities.
All-in-One Remote Monitoring with Strong Automation and Support
What do you like best about the product?
combining remote monitoring, patch management, and backup in a single intuitive interface. This reduces the need for multiple tools and keeps workflows streamlined. Its strong automation features help IT teams handle routine tasks efficiently with minimal manual effort, while maintaining fast performance and clear endpoint visibility. Additionally, its reliable customer support and smooth onboarding process make it a practical choice for teams of any size.
What do you dislike about the product?
One downside of NinjaOne is that its reporting features can feel somewhat limited or less customizable compared to more advanced enterprise tools. Some users also find the pricing a bit high as they scale, especially for smaller teams. While the platform is easy to use, deeper customization and advanced configurations can be restrictive. Additionally, certain integrations and features may not be as extensive as those offered by more mature competitors.
What problems is the product solving and how is that benefiting you?
NinjaOne mainly solves the problem of fragmented and complex IT management by bringing monitoring, patching, automation, and support into one unified platform. This eliminates the need for multiple tools and gives full visibility over all devices, helping teams detect and fix issues faster.
Simple, All-in-One Endpoint Management with Strong Automation and Support
What do you like best about the product?
What stands out about NinjaOne is how simple and intuitive its interface is, especially for managing endpoints at scale. It combines monitoring, patch management, and remote access in one clean platform, which reduces tool sprawl. Automation features are strong and help cut down repetitive IT tasks. It’s also known for fast performance and responsive customer support, which makes day-to-day operations smoother.
What do you dislike about the product?
One downside is that reporting and analytics aren’t as advanced or customizable as some competitors. The pricing can also scale up quickly for larger environments. Some users find the mobile app less capable than the desktop version. Additionally, deeper integrations with certain third-party tools can be limited.
What problems is the product solving and how is that benefiting you?
NinjaOne helps solve the problem of managing many endpoints across different locations from a single dashboard. It reduces the complexity of IT operations by combining monitoring, patching, remote access, and automation in one platform.
Easy to Use with an Intuitive Interface
What do you like best about the product?
The ease of use and intuitive user interface.
What do you dislike about the product?
We had some issues with permissions being delegated down to users, that has been resolved.
What problems is the product solving and how is that benefiting you?
Management of devices located all over the country, backups, and patching.
Efficient Endpoint Management with Excellent Support
What do you like best about the product?
I primarily like the support provided by the NinjaOne team, which stands out. The dashboard and interface are clean and help me easily identify items to address. The dashboard is efficient for reviewing organizations, health, patching, software vulnerabilities, and recent activities, all in one interface. Additionally, the initial setup of NinjaOne was very easy.
What do you dislike about the product?
Increased visibility into vulnerabilities would be an improvement opportunity. A better overall view of all software detected on endpoints and the CVE's associated with them.
What problems is the product solving and how is that benefiting you?
NinjaOne solves issues with endpoint and server management, software inventory, and vulnerability management. The dashboard efficiently reviews health, patching, and activities in one interface, streamlining management tasks.
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