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Inconspicuous in the background: Microsoft patches and user software in one
What do you like best about the product?
Inconspicuously in the background, Microsoft patches and user software in one
What do you dislike about the product?
Reboot settings on servers are quite inflexible when users are logged in.
What problems is the product solving and how is that benefiting you?
Many clients in mobile work, NinjaOne works even without VPN
NinjaOne: easy to use, saves time, and centralizes monitoring with great support
What do you like best about the product?
What I like most about NinjaOne is that it is very easy to use and saves a lot of time. It allows you to manage and monitor devices from a single place, with clear alerts and automation that reduces manual work. Additionally, the support is fast and reliable, which makes the experience even better.
What do you dislike about the product?
What I like least about NinjaOne is that some advanced features take time to set up and make the most of. It would also be helpful to have more customization options in certain reports.
What problems is the product solving and how is that benefiting you?
NinjaOne helps solve IT problems such as equipment monitoring, remote access, task automation, and rapid fault detection, which saves time and prevents interruptions.
Positive, except for that specific day
What do you like best about the product?
How easy it is to run scripts and applications.
What do you dislike about the product?
There was a day when there was a patch that didn't allow me to connect remotely to the devices and it rejected the connection, and I didn't know why it was happening. It was chaotic, and I had a very hard time because I thought it was due to excessive CPU usage since it was spiking to 100%, and it was very confusing. It happened on Friday, December 12, 2025.
What problems is the product solving and how is that benefiting you?
Run scripts and applications very easily, and in the activities, everything I do is shown.
NinjaOne IT Management Servinform
What do you like best about the product?
Being able to automate basic tasks (program installation) and have this installed automatically on the devices. Also, the management of updates and patches.
What do you dislike about the product?
For the utility it has in the department to which I am assigned, I find no disadvantage at the moment.
What problems is the product solving and how is that benefiting you?
Automate processes that were previously manual. What we benefit from is the saving of invested time.
Powerful RMM with excellent support and Customizable Dashboard.
What do you like best about the product?
I find NinjaOne Remote faster and more reliable than the previous MDM we had. In the event there are any issuse I can use Splashtop as a backup.
The interface is modern looking making it easy to navigate. Having the system overview, installed software etc makes life very easy to find information I need.
Customizing the Dashboard give a quick clear view of device health, patching or issues.
The interface is modern looking making it easy to navigate. Having the system overview, installed software etc makes life very easy to find information I need.
Customizing the Dashboard give a quick clear view of device health, patching or issues.
What do you dislike about the product?
I have not found a real issue with NinjaOne. Moving on to a new RMM, always has a learning curve but the interface made the transition relatively straight forward.
What problems is the product solving and how is that benefiting you?
We use it for installing software and deploying patches and updates. It also supports remote assistance, which makes it easier to help users without being on-site. On top of that, we monitor hardware for potential issues and handle the resolution of whatever other problems the end user throws at us.
Application and script management: an excellent experience
What do you like best about the product?
Offer management of applications and scripts
What do you dislike about the product?
Request remote access from the user.
What problems is the product solving and how is that benefiting you?
In the application asset launching scripts and programs.
Online incident resolution
What do you like best about the product?
The management and visualization of team performance online
What do you dislike about the product?
It is very complicated to access a user's computer if it is connected via RDP.
What problems is the product solving and how is that benefiting you?
With NinjaOne, it is not necessary for me to leave my position to be able to resolve incidents or review equipment issues. This makes me gain time and efficiency.
Easy access and one-click deployment that saves a lot of time
What do you like best about the product?
The ease of access to the equipment, the ability to customize what to install on each device with just one click, and the time it saves us when preparing equipment and reviewing incidents.
What do you dislike about the product?
What I like the least is the waiting time to connect to a team when no one is connected to it, and that sometimes the page runs a bit slow.
What problems is the product solving and how is that benefiting you?
ease of connection to the equipment with incidents,
Use of NinjaOne in a business environment
What do you like best about the product?
Facilitate the massive deployment of software in the company, control Windows updates, create automations, control the entire fleet, create policies and support groups, possibility of remote support.
What do you dislike about the product?
Although it is useful for controlling Windows updates, I don't quite like it entirely, as sometimes the updates are not applied correctly on all devices or the different "OS Patches" windows appear blank.
The Software Patching part could also be improved, so that when adding software in child policies, the inheritance is not lost.
On the other hand, I would like to be able to create "File Transfer Automation," by uploading a folder directly instead of a file or compressed folder. Sometimes it is necessary to maintain the original dates of the files for certain processes.
The Software Patching part could also be improved, so that when adding software in child policies, the inheritance is not lost.
On the other hand, I would like to be able to create "File Transfer Automation," by uploading a folder directly instead of a file or compressed folder. Sometimes it is necessary to maintain the original dates of the files for certain processes.
What problems is the product solving and how is that benefiting you?
Massive deployment of software and patches. Streamline and improve the application times of the same.
Unified management and powerful automation with fast user connection
What do you like best about the product?
The unification of management
Automation, scripts, and application updates
Quick connection with the user
Automation, scripts, and application updates
Quick connection with the user
What do you dislike about the product?
If the user is on the PC's home screen, the window to accept the remote connection does not pop up, you have to wait several minutes for it to connect automatically.
What problems is the product solving and how is that benefiting you?
have a single system to monitor the equipment and be able to dispense with other applications
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