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Great Cross-OS Compatibility and Support
What do you like best about the product?
Great compatibility and support across different OSs.
What do you dislike about the product?
For Mac, it can be difficult getting remote access initially. Would be better if it would prompt the user from the get-go at time of install to grant all the required permissions.
The Device status COLORs in the web portal are a bit confusing. Would be great if we could customize those to meet our needs.
The Device status COLORs in the web portal are a bit confusing. Would be great if we could customize those to meet our needs.
What problems is the product solving and how is that benefiting you?
Ninjaone helps solve management of a range of devices running Windows and Mac. Even Android devices have a level of remote access. We are able to run and schedule scripts for each and setup great policies to handle standards across all devices.
Automation, Community, Patching & Ticketing Done Right
What do you like best about the product?
Automation, Community, Patching, Ticketing
What do you dislike about the product?
complicated Documentation, Reports are not really nice
What problems is the product solving and how is that benefiting you?
Automation, save lot of time
Simple, Evolving All-in-One RMM with a Powerful Dashboard
What do you like best about the product?
Simple dashboard, single pane of glass, easy to use and to search things on. I like that the platform is continuosly evolving, granting new features (most of them included, without the need of purchase add-ons).
NinjaOne is a full RMM solution, being able to serve as Asset Management, Remote Connection, Ticketing, Vulnerability Management and much more, without external add-ons, and furthermore expandable with 3rd party apps.
NinjaOne is a full RMM solution, being able to serve as Asset Management, Remote Connection, Ticketing, Vulnerability Management and much more, without external add-ons, and furthermore expandable with 3rd party apps.
What do you dislike about the product?
Removal of TeamViewer as add-on was a bit of a downgrade, but I'm confident that NinjaRemote will be improved in the future, being even a better overall solution.
What problems is the product solving and how is that benefiting you?
NinjaOne is helping us to keep our Inventory up to date, as well than patching our systems and run automated scripts on custom dynamic groups.
We are able to track device warranties, monitor their health in real-time and send custom alerts based on these and other KPIs.
The search is really powerful and able to find in seconds the device you are looking for, allowing also to save it as a custom search for later.
We are able to track device warranties, monitor their health in real-time and send custom alerts based on these and other KPIs.
The search is really powerful and able to find in seconds the device you are looking for, allowing also to save it as a custom search for later.
Powerful RMM with excellent support and Customizable Dashboard.
What do you like best about the product?
I find NinjaOne Remote faster and more reliable than the previous MDM we had. In the event there are any issuse I can use Splashtop as a backup.
The interface is modern looking making it easy to navigate. Having the system overview, installed software etc makes life very easy to find information I need.
Customizing the Dashboard give a quick clear view of device health, patching or issues.
The interface is modern looking making it easy to navigate. Having the system overview, installed software etc makes life very easy to find information I need.
Customizing the Dashboard give a quick clear view of device health, patching or issues.
What do you dislike about the product?
I have not found a real issue with NinjaOne. Moving on to a new RMM, always has a learning curve but the interface made the transition relatively straight forward.
What problems is the product solving and how is that benefiting you?
We use it for installing software and deploying patches and updates. It also supports remote assistance, which makes it easier to help users without being on-site. On top of that, we monitor hardware for potential issues and handle the resolution of whatever other problems the end user throws at us.
Clear, User-Friendly Experience with Great Support
What do you like best about the product?
It’s clear and user-friendly, and the support is good as well.
What do you dislike about the product?
Honestly, i dont have anything bad to say about NinjaOne
What problems is the product solving and how is that benefiting you?
You can directly monitor all your devices.
Great Endpoint Patching and Remote Management
What do you like best about the product?
Patching for endpoints, the remote management tool is nice
What do you dislike about the product?
ticketing system needs some work, could use a rehaul or better way to handle tickets
What problems is the product solving and how is that benefiting you?
remote management of my endpoints - works well
Versatile Remote Management Alternative to Intune
What do you like best about the product?
The most helpful thing about NinjaOne is the versatility it offers. In my experience, it’s a great alternative to other remote management options like Intune.
What do you dislike about the product?
I dislike that notifications for threats detected by the SentinelOne integration still don’t disappear after the threat has been remediated. I’m also still missing the “secure script variables” feature.
What problems is the product solving and how is that benefiting you?
We have a rather unique directory environment which makes it hard to use native solutions from Google/Microsoft. NinjaOne resolves this by being universally compatible.
Ninja RMM: fast, responsive, reliable.
What do you like best about the product?
Short lines of communication and fast decision‑making. In addition, it is a good product that is developing rapidly.
What do you dislike about the product?
I can’t think of anything at the moment.
What problems is the product solving and how is that benefiting you?
Remote Linux support on devices all across the globe.
Easy-to-Use Centralized Device Management That Saves Time
What do you like best about the product?
I like how easy NinjaOne is to use and how it centralizes device management in one place. It streamlines workflows, improves efficiency, and saves time thanks to its automation and remote access features, making day-to-day management much more straightforward.
What do you dislike about the product?
Some features take a little time to learn at first, and a few of the more advanced configuration are a bit hidden.
What problems is the product solving and how is that benefiting you?
NinjaOne simplifies IT management by bringing monitoring, maintenance, and support into one centralized platform. This cuts down on manual work, speeds up response times, and helps keep systems running smoothly with less downtime.
Seamless Background IT Remediations Without Disrupting Users
What do you like best about the product?
The ability to use background tools for IT remediations without impacting users.
What do you dislike about the product?
The service can sometimes get stuck and the endpoint will report into Ninja as offline, even though it is online.
What problems is the product solving and how is that benefiting you?
It can automatically roll out updates and patching, which reduces how much time I have to spend on it.
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