External reviews
3,979 reviews
from
and
External reviews are not included in the AWS star rating for the product.
NinjaOne is a must-have: All-in-one RMM, Deployment & Ticketing with top support
What do you like best about the product?
NinjaOne is a must-have for daily use. You have all the features you need, from deployment to ticketing. With just one click, you can reach customer support. You can easily sign up via a link and have all the features you need. The integration was very easy thanks to the support, and the implementation in the department was understandable for everyone.
We work with it every day. We support remotely, see immediately when there are problems, and create tasks routinely.
Great!!
We work with it every day. We support remotely, see immediately when there are problems, and create tasks routinely.
Great!!
What do you dislike about the product?
For some functions, you have to search a bit more.
What problems is the product solving and how is that benefiting you?
It was a problem to have to work with many different tools for certain things. This was resolved by NinjaOne.
Strong integration of ticketing, RMM & more
What do you like best about the product?
Easily understandable, fast rollout, good support from our account manager, integration of ticketing, RMM, etc.
What do you dislike about the product?
Currently issues with software patches, but it is under investigation
What problems is the product solving and how is that benefiting you?
Automatic patch management for clients and servers.
Easy to Use with Clear PC Health Status and Accessible Support
What do you like best about the product?
Easy to use, health status of the PC and ease of access for support.
What do you dislike about the product?
The learning Academy is more to be theoretical than practical.
What problems is the product solving and how is that benefiting you?
Reduce the pressure that we were facing with end user problems.
Easy to follow the uncomplete task.
Organize and criticized tasks.
Easy to follow the uncomplete task.
Organize and criticized tasks.
Top device overview & strong update management for Windows and Android
What do you like best about the product?
- Overview of all devices including Windows and Android
- Update management for Windows
- MDM with Android
- Remote control of the devices
- Update management for Windows
- MDM with Android
- Remote control of the devices
What do you dislike about the product?
- the product is overall relatively expensive
What problems is the product solving and how is that benefiting you?
- structured overview of all devices in the company
A good experience
What do you like best about the product?
What I like the most is how easy it is to manage the devices remotely.
What do you dislike about the product?
Nothing really. As for my work, NinjaOne is very comprehensive.
What problems is the product solving and how is that benefiting you?
The ability to manage devices remotely, and the ability to launch scripting easily.
Easy Deployment with Powerful Customization and Automation
What do you like best about the product?
Thanks to Ninja we have successfully implemented endpoint patch and 3rd party software management at last. It’s easy to deploy, offers extensive customization, and comes with strong automation capabilities. The core engine is excellent and highly flexible, making it easier to accommodate a wide range of user needs.
API is capable of most tasks, providing ease of integration with other tools.
API is capable of most tasks, providing ease of integration with other tools.
What do you dislike about the product?
Some parts of the product feel like they’re managed by different development teams, and as a result they don’t deliver a consistent, seamless user experience when switching from one area to other.
What problems is the product solving and how is that benefiting you?
O.S. patch management to fulfill security requirements. Users have no way to delay or postpone indeterminately patch installation as it happened with previous solution.
Fast, High-Performance All-in-One IT Ops with Strong Patch Management
What do you like best about the product?
Fast deployment & performance,
Strong patch management
All-in-one IT operations
From a single platform you get:
RMM (monitoring & alerts)
Remote access
Patch management
Scripting & automation
Backup (optional)
Endpoint management
Strong patch management
All-in-one IT operations
From a single platform you get:
RMM (monitoring & alerts)
Remote access
Patch management
Scripting & automation
Backup (optional)
Endpoint management
What do you dislike about the product?
Mobile app limitations
Mobile app is fine for:
Alerts
Basic remote actions
Mobile app is fine for:
Alerts
Basic remote actions
What problems is the product solving and how is that benefiting you?
IT teams often don’t know the health or status of all devices (PCs, servers, laptops) until something breaks.
NinjaOne Solves:
Automatically monitors all endpoints
Alerts on issues (CPU, disk, memory, services, etc.)
NinjaOne Solves:
Automatically monitors all endpoints
Alerts on issues (CPU, disk, memory, services, etc.)
Constant Innovation, Impressive Features, and Great Value as You Scale
What do you like best about the product?
The crew at NinjaOne is constantly innovating and adding features. It may not do every little thing you want it to on day one, but they take requests very seriously and if you ask for something, they will probably add it down the road. The features that they do have are constantly refined and upgraded to make them better with every release. The value to cost ratio is very favorable as you add devices to your account and the amount of feature included with the product is impressive.
What do you dislike about the product?
The agent software itself can have some "hang ups", but nothing a bit of Powershell code can't solve. While the "Dojo" knowledgebase is extremely helpful, some of the tasks you want to perform on the platform will require knowledge of Powershell and other CLI based command structures. Not an issue for me specifically, however, do know that going in and take them up on a trial period to make sure it fits your needs.
What problems is the product solving and how is that benefiting you?
Before NinjaOne, OS and software patching was not only hit or miss in our environment, but we also didn't have any insight into how good or bad it was. With NinjaOne, we are able to patch software and OS vulnerabilities as they arise and get insights into how far the process has gone and what still needs to be done. Our endpoint remote support was using other tools that were single purpose, meaning that we needed to access several systems to help an end user. Now we are able to remote support, run remote scripts, and even have a Systray icon with scripts that users can use to run scripts on their own machines. Need to install that printer in the front of the office? Just click the icon next to your clock, go to "install a printer", and pick the printer you want, NinjaOne installs the drivers and printer in the background reducing the load on our IT department.
Centralized Device Monitoring with Effortless Remote Access
What do you like best about the product?
I appreciate the centralized monitoring of devices and ease of remote capabilities.
What do you dislike about the product?
Sometimes it feels over complicated to pull reports
What problems is the product solving and how is that benefiting you?
It allows us the ability to easily monitor and maintain our endpoints.
Great Asset Interaction Experience
What do you like best about the product?
The way to interact with the assets of the company.
What do you dislike about the product?
Saturation of internet access bandwidth when updates are performed.
What problems is the product solving and how is that benefiting you?
Ensuring all company equipment is properly updated gives us great peace of mind.
showing 281 - 290