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Custom Automated Install Scripts for 3rd-Party Apps Made Easy
What do you like best about the product?
Being able to create custom automated install application scripts for 3rd party applications. Patch management is very easy to use.
What do you dislike about the product?
Ninja has created the ability to push out scripts, the ability to help debug or create custom scripts is very limited. It would be nice if there were more options for creating custom scripts, to upgrade currently installed applications. If an app is running there is no way in the install script to kill the app first so the update install app can run and update the software.
What problems is the product solving and how is that benefiting you?
Being able to remote into users computers and remotely support them. The new feature added to be able to show multiple screens was a great update, as almost everyone uses multiple screens now a days.
Fast, Intuitive RMM That Streamlines Device Management and Remote Access
What do you like best about the product?
What I like best about NinjaOne is its clean, intuitive interface and how easy it makes remote monitoring and management. It’s fast, reliable, and lets us efficiently manage devices, patching, and remote access from a single platform, which saves time and reduces complexity.
What do you dislike about the product?
There’s very little to dislike, but some advanced features and reporting options could be more customizable, especially for larger or more complex environments.
What problems is the product solving and how is that benefiting you?
NinjaOne solves the challenge of managing and monitoring endpoints from a single platform by centralizing patching, alerts, remote access, and automation. This improves efficiency, reduces downtime, and allows us to respond to issues faster with less manual effort.
Very good complete package: Top overview & strong patch management
What do you like best about the product?
The overview of the computers with all parameters such as updates, device changes like LAN connection or load. I also find the patch management function and the clear display of the states of the entire structure good. It is a very good complete package that makes many things easier and is so unique on the market. We have already looked for alternatives but have come to the conclusion that we are best served with Ninja both in terms of scope and features.
What do you dislike about the product?
So far, no point found, and if something was unclear or not understood, we were always helped quite quickly.
What problems is the product solving and how is that benefiting you?
Our biggest problem is always having an overview, as we have many devices inside and outside, and there is not always an accurate overview of everything and everyone. That's where Ninja is the tool that makes everything easier for us. We also had a theft case and were able to locate the device using the IP address, as it was recorded when logging in.
Very useful tool and insightful
What do you like best about the product?
I like being able to manage all of our devices in one platform, and it’s also great that I can automate patch management easily.
What do you dislike about the product?
It’s not a major issue, but I’m unable to bulk uninstall certain software through NinjaOne.
What problems is the product solving and how is that benefiting you?
Being able to monitor, manage, and patch all of our devices automatically in real time has been a major benefit for the team.
Buttery-Smooth Interface with Detailed Activity Logs and Handy Background Remote
What do you like best about the product?
Ninja has a buttery-smooth interface and keeps detailed activity logs. The background remote feature is very useful as well.
What do you dislike about the product?
If I want to run an automation on multiple devices at once, there is no "Automation" view. I'd like to see every computer running that automation in one screen, along with success/failures and StdOUT/StdERRs.
What problems is the product solving and how is that benefiting you?
With NinjaOne, I can troubleshoot failed patching without bothering the end user, thanks to the remote CMD/PowerShell functions and background remote access. Compared with other RMMs I’ve used, this has been especially useful and makes the process much smoother.
Powerful automations and simple connection with the teams
What do you like best about the product?
I like that it allows creating automations and connecting to the teams easily.
What do you dislike about the product?
I cannot copy data from one computer to another.
What problems is the product solving and how is that benefiting you?
Automation of operating system updates.
Simple Effective and Cost Effective
What do you like best about the product?
NinjaOne's ease of implementation was very simple. The configuration, integration and deployment was very straight forward. Having the ability to manage all systems across the enterprise with out bloated software makes using Ninja a breeze to maintain. The software is a core component for our support team and they are using it daily to support our end users.
What do you dislike about the product?
One area I am unhappy with is the integration with Onelogin using SCIM. We have been on hold for over a year without a solution.
What problems is the product solving and how is that benefiting you?
We are able to deploy critical security patches in a breeze with effective reporting. Also, I have used Ninja RMM to access a server to troubleshoot a firewall that is not connecting to a Site to Site VPN properly.
NinjaOne my positive experience.
What do you like best about the product?
I find Ninja one greatly helpful in managing my ticket load, navigating to what needs to be done and understanding the SLA's that are possible using this software, I find it great how easy it is to make use of installers and get the program onto end user devices in order to monitor and provide assistancance, So fare when i've had to interact with NinjaOnes support they've been patient and willing to assist where possible, I use this daily along with teh whole of my team, it has integrated within our works ecosystem perfectly and easily.
What do you dislike about the product?
It would be really cool to see further built-in scripting options for the software as well as some more options for supporting Linux. However, currently as a platform its hard to fault it.
What problems is the product solving and how is that benefiting you?
Ninja one is helping and benefiting me by offering an easy way to remote on and assist users with their issues, it is great for this.
The best RMM Suite I have used
What do you like best about the product?
I really appreciate the wide range of features and integrations that NinjaOne offers, with its patching functionality standing out in particular. I also find the tool very easy to use, and the customer support team has been consistently helpful and responsive whenever I’ve needed assistance.
What do you dislike about the product?
I guess they could offer native support for more third-party integrations.
What problems is the product solving and how is that benefiting you?
We use NinjaOne to manage our endpoints and deploy patches across all of them. We’ve also set up monitoring alerts for each endpoint, and those alerts integrate with our third-party ticketing system, which helps us keep everything organized and respond quickly when issues come up.
The perfect script deployment solution
What do you like best about the product?
I like the script deployment the most, it is super handy to be able to have global scripts to deploy. I use it everyday and it is so easy to use.
What do you dislike about the product?
I dislike the installation method sometimes. It can make it quite hard to bulk deploy on machines but I think that is more to do with the PCs itself rather than Ninja.
What problems is the product solving and how is that benefiting you?
Changing how some of the group policies work and how Maintenance mode works.
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