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Uncomplicated device management and software distribution with practical support functions
What do you like best about the product?
Uncomplicated device management and software distribution as well as practical support functions.
What do you dislike about the product?
The initially somewhat misleading menu navigation - e.g., for software packaging/distribution.
What problems is the product solving and how is that benefiting you?
Confusing domain structures that cannot be centrally managed via, for example, Intune? No problem for NinjaOne. Flexible management of all connected devices.
Super friendly support and helpful user manual at NinjaOne
What do you like best about the product?
What I like best about the customer contact with NinjaOne: super friendly, very helpful, courteous, and pleasantly uncomplicated. As a customer, you really feel understood, taken seriously, and overall very well cared for.
Additionally, NinjaOne offers a very well-maintained and comprehensive user manual, where you can quickly look up many things. And if questions do arise, you don't have to hesitate for long: You can easily contact support at any time and receive reliable assistance.
The GUI of NinjaOne is very user-friendly and the integration is also quickly done.
Additionally, NinjaOne offers a very well-maintained and comprehensive user manual, where you can quickly look up many things. And if questions do arise, you don't have to hesitate for long: You can easily contact support at any time and receive reliable assistance.
The GUI of NinjaOne is very user-friendly and the integration is also quickly done.
What do you dislike about the product?
Prices cannot be communicated quickly in passing, otherwise everything is for nothing.
What problems is the product solving and how is that benefiting you?
Monitoring of all devices, remote maintenance, and rollout of 3rd-party applications.
Reliable Backup and Remote Support
What do you like best about the product?
Backup and patching. Have glitches in patching, but overall ok.
What do you dislike about the product?
Ticketing. Vurnabilty patching. Glitches in patching certain softwares (Chrome, ASP, Office 365).
What problems is the product solving and how is that benefiting you?
Patching and remote support helping us.
Highly recommended!
What do you like best about the product?
Clean and easy to use RMM tool that saves time
What do you dislike about the product?
Automation can be slow at times, but usually down to update bugs which are quickly rectified.
What problems is the product solving and how is that benefiting you?
It solves pushing out wide spread changes with a couple of clicks, for example scripts, software can be pushed out to 100's of devices in one go.
NinjaOne: Simple, Reliable, and Fairly Priced
What do you like best about the product?
NinjaOne is simple, reliable, and fairly priced
What do you dislike about the product?
UI Updates can be confusing for newer users.
What problems is the product solving and how is that benefiting you?
Onboarding and provisioning new devices in a streamlined way.
NinjaOne - An all in remote access software which helps day-to-day activities immensely.
What do you like best about the product?
Very easy to use. The quick invite link is very useful for getting users added quickly. The ticketing system is robust, and I like how you can merge tickets.
What do you dislike about the product?
Issues arise when users on a mac dont know how to allow screen recording so it can allow Ninja access.
What problems is the product solving and how is that benefiting you?
It solves major troubleshooting issues. The ability to remotely access users' devices and access command line/PowerShell is a vital tool for investigations.
Being able to schedule updates and allocate end users makes day-to-day work much simpler.
Being able to schedule updates and allocate end users makes day-to-day work much simpler.
Great RMM Functionality with a Strong Prebuilt Script Library
What do you like best about the product?
The RMM functionality is great! I love the DB of prebuilt scripts. Ability to add all assets managed and unmanaged is great!
What do you dislike about the product?
not really a dislike but looking forward to PSA in the future
What problems is the product solving and how is that benefiting you?
reduction in labor, organization etc.
Easy, All-in-One Interface That Makes Everything Simple
What do you like best about the product?
I enjoy how easy it is to do everything from one nice interface.
What do you dislike about the product?
I wish the connect in background was more useful. Not as much functionality as I thought there would be.
What problems is the product solving and how is that benefiting you?
NinjaOne is helping me keep up to speed with about 40-50 computers at work, I'm a one man IT here at a big farm. It does a great job of helping me stay up to date with all the computers, and to quickly remote in and help people with issues.
Great Team Support, Clean Layout, and Flexible Custom Scripting
What do you like best about the product?
Support from the team, the overall layout and the ability to make custom scripts.
What do you dislike about the product?
Personally i find the patching to be a little confusing and therefore i put it off alot.
What problems is the product solving and how is that benefiting you?
Remote access to devices, everyday checks for health of servers and pc's. Easy tool to push out apps or changes to multiple devices.
“Great IT Management Tool
What do you like best about the product?
NinjaOne makes device management incredibly simple. The platform is fast, intuitive, and gives me clear visibility across all endpoints, which saves me time every day.
What do you dislike about the product?
There’s very little to dislike. Occasionally some advanced settings take a moment to find, but once you learn the layout everything works smoothly.
What problems is the product solving and how is that benefiting you?
NinjaOne centralises our endpoint management, monitoring, and patching in one place. It saves us time, reduces manual work, and gives us faster insight into issues so we can resolve them before they impact users
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