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It departments little helper
What do you like best about the product?
Speed, ist very fast switching between needed Ressources
What do you dislike about the product?
Could be a bit more structured, in terms like infos to an object
What problems is the product solving and how is that benefiting you?
Monitoring all kinds of hardware, to have a better sights of runing machines in a company
Easy Script Management and Distribution Made Simple
What do you like best about the product?
Easy management and distribution of software scripts
What do you dislike about the product?
The permission structure could be better; you need full admin privileges for many things.
What problems is the product solving and how is that benefiting you?
Software distribution and patch management
Intuitive, Clean Interface That Makes Endpoint Management Easy
What do you like best about the product?
What I like best about NinjaOne is how intuitive and easy it is to use. The interface is clean and well-organized, which makes it simple to manage endpoints and automate routine tasks without a steep learning curve.
What do you dislike about the product?
One thing I dislike about NinjaOne is that some advanced features and customizations can feel a bit limited compared to more complex RMM tools.
What problems is the product solving and how is that benefiting you?
NinjaOne solves the challenge of managing multiple endpoints and IT tasks from different tools by bringing everything into a single, centralized platform. It simplifies processes like monitoring device health, deploying patches, automating routine maintenance, and providing remote support.
Powerful Automation and Collaboration
What do you like best about the product?
Automation possibilities and collaborative working
What do you dislike about the product?
A way to design multiple dashboards yourself would be nice
What problems is the product solving and how is that benefiting you?
“Automated update monitoring of clients as well as fault tolerance would reduce the workload of our first-level support
Robust Policy Deployment and Powerful Functionality
What do you like best about the product?
the ability to be able to deploy policies and other robust functionalities as opposed to other tools out in industry.
What do you dislike about the product?
one thing that needs attention is blacking out remote access sessions to techs can work in private without having the screen on user end showing.
What problems is the product solving and how is that benefiting you?
the ability to integrate different tool sets to have it all in one inside N1
Simple Web-Based Deployments with Handy Built-In Remote Desktop
What do you like best about the product?
I like the fact that configuring and setting up scripts, new installs, basically anything with a new deployment is simple and easy. It is easily accessible through the web interface.
Sending commands through the dashboard like reboot or install scripts is very easy. Not the fastest but not the slowest either and it works. I do enjoy have the built-in remote desktop feature. It makes it simpler to where we do not need to have any other 3rd party software.
Sending commands through the dashboard like reboot or install scripts is very easy. Not the fastest but not the slowest either and it works. I do enjoy have the built-in remote desktop feature. It makes it simpler to where we do not need to have any other 3rd party software.
What do you dislike about the product?
I cannot really say any downsides as our enterprise uses it at it's most basic level for patch management and onboarding new devices.
What problems is the product solving and how is that benefiting you?
Currently we are enjoying the built in remote aspect and the pricing and affordability of it adding on to the account. It makes it easier for us to consolidate 3rd party software in to 1 thing.
Easy Device Management, Fast Automation, and Great Support
What do you like best about the product?
I like how easy it is to administer devices. Making new packages is easy, deploying updates is a breeze. I am now trying out the backup platform and really enjoy how simple it is to setup. Integrations are easy and most work out of the box and if they don't the support or the ninja dojo usually has a good guide to set you straight. The performance is also great, I can kick off an automation or run a script and within minutes I have the result available to me. Pricing is good too given how many features are available.
What do you dislike about the product?
Sometimes I get a bit lost in the menu's and have to think about the specific verbiage like overrides vs devices on the policy tab. Other than that though Ninja is a phenomenal RMM tool
What problems is the product solving and how is that benefiting you?
Patching, automation, remote management, device access, WOL, asset tracking etc.. it's a phenomenal platform
One solution for many problems
What do you like best about the product?
I like the ease of use and how everything is laid out. I used NCentral before and this is way easier to use. Lots of features and integrations like backups and sentinel one. Pricing is also very competitive
What do you dislike about the product?
I cant say that I have come across something that I dislike but if I had to say anything, the amount of time I have to download a new version of NCplayer for remote access
What problems is the product solving and how is that benefiting you?
Remote access to all computers, we are multi site and cannot travel to all locations all the time. Patch management is another big one, save time messing around with WSUS etc
Flexible, Well-Priced, and Backed by Great Support
What do you like best about the product?
Flexibility, great support, great pricing
What do you dislike about the product?
Very few downsides. Few more feature requests
What problems is the product solving and how is that benefiting you?
We moved from Kaseya VSA to Ninja. It's infinitely better and I don't need to deal with Kaseya
Easy-to-Use, Powerful Remote Management with Reliable Performance
What do you like best about the product?
What I like most about NinjaOne is its ease of use combined with powerful functionality. The interface is clean and intuitive, making it simple to manage devices, automate tasks, and monitor systems without a steep learning curve. It saves time through efficient remote management and reliable performance, which is essential for day-to-day IT operations.
What do you dislike about the product?
One area for improvement in NinjaOne is that some advanced features and reporting options could offer a bit more flexibility and customization. While it covers most day-to-day needs very well, having more depth in these areas would make it even more powerful for complex environments.
What problems is the product solving and how is that benefiting you?
NinjaOne helps centralize IT management by allowing us to monitor, manage, and support all endpoints from a single platform. It reduces the need for multiple tools and manual work, which saves time and increases efficiency. This means issues can be identified and resolved faster, leading to less downtime and a smoother experience for both IT and end users.
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