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NinjaOne is an excellent choice for those looking to optimize their IT management.
What do you like best about the product?
An antivirus solution for the mobile phone.
What do you dislike about the product?
its lack of intuitiveness in its use.
What problems is the product solving and how is that benefiting you?
Technical support and ticketing
Just the tool we were looking for.
What do you like best about the product?
With NinjaOne, our IT team can manage all their endpoints and provide support to end users within a fast, modern, and intuitive platform, improving technician efficiency and user satisfaction.
What do you dislike about the product?
We have not yet found any issues with the platform.
What problems is the product solving and how is that benefiting you?
Monitoreo
Simple and effective
What do you like best about the product?
Very simple to set up, simple to deploy except for nomads. Agile use and quick to understand.
What do you dislike about the product?
The deployment was complicated at first because I didn't have the right information for its first deployment. I had to roll back, but then it was very simple.
What problems is the product solving and how is that benefiting you?
tracking of updates, firmwares, status of the fleet, and handling
My experience with working with NinjaOne is almost a year.
What do you like best about the product?
The best is the ability to manage devices outside the local network.
What do you dislike about the product?
Uninstalling the software does not always succeed.
What problems is the product solving and how is that benefiting you?
Ability to manage equipment in one place
Userfriendly system and friendly user support!
What do you like best about the product?
I like in particule the usability and the clearity in the presentation of information and alert. It's very useful to apply policies and to remot control your endpoints.
It's a been very easy to setup and quite easy to automatic enroll all the endpoints. We're using the system daily. We integrated it with our Office365 SSO and the support is very responsive, without additional costs.
It's a been very easy to setup and quite easy to automatic enroll all the endpoints. We're using the system daily. We integrated it with our Office365 SSO and the support is very responsive, without additional costs.
What do you dislike about the product?
The ticketing system has still some limits, I think because it's a quite new feature. I hope it will be evolved in the near future
What problems is the product solving and how is that benefiting you?
Remote control and monitoring of endpoint.
Possibility to force policies
Possibility to force policies
client for 3 months with 100 pc clients
What do you like best about the product?
Easy to use, what I use the most:
- Real-time inventory tracking and monitoring.
- Script execution.
- Remote command line.
- Software deployment.
- Ninja Remote
Quick integration and easy to implement.
Responsive customer support.
- Real-time inventory tracking and monitoring.
- Script execution.
- Remote command line.
- Software deployment.
- Ninja Remote
Quick integration and easy to implement.
Responsive customer support.
What do you dislike about the product?
-impossibility of installing the ninja client in "read-only" mode (for sensitive servers I would like to have monitoring only without the ability to act remotely)
-software deployment is very random
-on client PCs there is a lack of local user account management
-on client PCs there is a lack of user profile management and file associations
-the administration tab is too disorganized
-Ninja Remote: there is no copy/paste between the host PC and the client, and no click/drag of documents
-software deployment is very random
-on client PCs there is a lack of local user account management
-on client PCs there is a lack of user profile management and file associations
-the administration tab is too disorganized
-Ninja Remote: there is no copy/paste between the host PC and the client, and no click/drag of documents
What problems is the product solving and how is that benefiting you?
Fleet management even remotely.
Experience with NinjaOne is good and we think it's very interesting app for IT.
What do you like best about the product?
The best thing about NinjaOne is for sure support. Another good thing is that all features like backup, remote desktop, ticketing, patch management and so on... is in one place.
What do you dislike about the product?
The thing we don't like must for sure be that we are not able to contact user before we connect to them.
What problems is the product solving and how is that benefiting you?
Ticketing and PC backup.
Happy with Ninja ONe
What do you like best about the product?
Easy to use, good customer support, big number of features
What do you dislike about the product?
Lack of deployment solutions for a new company
What problems is the product solving and how is that benefiting you?
IT service management and endpoint management improved for my company
Very Happy with Ninja
What do you like best about the product?
How easy it was to set up and get going. The ease of use was excellent compared to Solarwinds.
What do you dislike about the product?
Don't have scripts to alert to printer issues.
What problems is the product solving and how is that benefiting you?
To keep on top of the alerts and issues before the customer needs to call our office
Ninja has been a very useful tool for our environment at multiple levels.
What do you like best about the product?
Ninja is very user friendly and has a very resourceful userbase and support. I'm on the discord server for Ninja and its been very useful to see what other people utilize Ninja for.
What do you dislike about the product?
The worst thing is probably the Ninja client uninstall process. When someone deletes a computer from Ninja and we want to add it back later it seems that you have to dive into the registry to get it to fully uninstall then reinstall afterwards. Some sort of tool would be nice to have to do a complete uninstall of the client.
What problems is the product solving and how is that benefiting you?
Making patching easier to manage. User support more streamlined with the new ninja remote. Overall making my job more efficient.
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