External reviews
3,979 reviews
from
and
External reviews are not included in the AWS star rating for the product.
ninja
What do you like best about the product?
easy to use when deploying patches. Works great most of the time.
What do you dislike about the product?
Not able to uninstall a patch or program when it says uninstall. Have to directly connect to maching and uninstall the program. Not always able to install patches. sometimes it says install but fails for any number of reasons. Even if i manually try to install a patch it still shows fail.
What problems is the product solving and how is that benefiting you?
getting patches to install first time.
Follow up takes a day or 2 to get back to us. Not a timely response.
Follow up takes a day or 2 to get back to us. Not a timely response.
A comprehensive solution for all remote desktop needs
What do you like best about the product?
NinjaOne offers a variety of tools for remote desktop services, allowing for easy changes without interrupting the user. The ability to write scripts in CMD or PowerShell, along with a library of scripts created by Ninja, can be implemented on a computer instantaneously. You can access the file explorer and task manager from the available windows and quickly identify in-depth problems such as memory leaks. It's easy to learn, with much of it displayed on your dashboard. The customer support is excellent, offering one-to-one sessions and the usual technical support. As a frequent user of all the features, there are rarely any issues.
What do you dislike about the product?
The term "needs attention" is used as an umbrella term for all issues, making it difficult to understand the specific problems at first glance. Some features, such as the script library, can be hard to find for first-time users.
What problems is the product solving and how is that benefiting you?
The ability to remotley help users that require assistance, while being able to monitor and manaNinjaOne allows you to remotely help users who require assistance while being able to monitor and manage user systems effectively
A great tool for endpoint management!
What do you like best about the product?
I use NinjaOne every day. I find it more useful than any other tool that I have used in my IT career. NinjaOne. It is simple to implement and integrates with our security software, allowing it to notify my team of security issues. There are many other integrations with other security software and ticketing systems, which are listed on their site.
NinjaOne continues to add more features every few months. The last version introduced custom payloads for Apple MDM, which makes single-app configurations possible and also helps with installing apps that require specific configurations for setup.
Device tags are now available. I can now create tags and apply them to specific devices that will work with automation and device deployment. Unmanaged devices can now be tracked within NinjaOne, such as printers, headsets, phones, and other higher-cost devices, which makes reporting and audits much easier.
NinjaOne continues to add more features every few months. The last version introduced custom payloads for Apple MDM, which makes single-app configurations possible and also helps with installing apps that require specific configurations for setup.
Device tags are now available. I can now create tags and apply them to specific devices that will work with automation and device deployment. Unmanaged devices can now be tracked within NinjaOne, such as printers, headsets, phones, and other higher-cost devices, which makes reporting and audits much easier.
What do you dislike about the product?
I would like to see emails that are formatted in a more legible/readable layout. A lot of notifications are now harder to read and have become a blob of info that makes it hard to find specific information quickly and easily. An example of this is Active Directory notifications. They show as a paragraph of information, and it's very difficult to sort everything out.
What problems is the product solving and how is that benefiting you?
Running scripts remotely has helped push multiple devices at once. A remote command prompt makes it easy to run some commands without the users being aware. I enjoy having a simple file manager on individual devices to view, upload, or download files. The ability to look at the overview of a device and see all the resources being utilized, like having a task manager (performance tab) open. I am up to date on the device with the activity log showing useful information about users logging in and out, reboots, network adapters, scripts being run, and whether they were completed with success or failure.
A recent feature that has been released is the ability to deploy Windows images using a bootable USB. You can store the images on a network share or a local storage device. You can have multiple images stored and named through the software when creating the image. I have already used this a few times, and it's a great time saver.
A recent feature that has been released is the ability to deploy Windows images using a bootable USB. You can store the images on a network share or a local storage device. You can have multiple images stored and named through the software when creating the image. I have already used this a few times, and it's a great time saver.
NinjaOne has enhanced our patching strategy
What do you like best about the product?
The intuitive UI has been very impressive, along with all the integration it has (Crowdstrike)
What do you dislike about the product?
Currently it does not do vulnerability scanning.
What problems is the product solving and how is that benefiting you?
The ability to automate patching and enrolling devices via Jamf/Intune
Great product that is being made even better
What do you like best about the product?
Not to long ago we switched over to NinjaOne from our previous RMM. I will say you know a company is good when they let you have 4 weeks with a demo. There is nothing more refreshing than having the ability to really use a product for a span of time and really have time to see what the product has to offer. Ninja is easy to use with out overly populated UIs. We had most of our fleet in NinjaOne in a span of a few days. The customer support has been great .
What do you dislike about the product?
I am not 100% sold on their remote software but I will say they integrate with a number of remote solutions so I don't have to use their solution if I don't want too.
What problems is the product solving and how is that benefiting you?
We had and RMM in place before we switched over to NinjaOne. We were gettinging annoy with seeing how many product NinajOne integrates with when ours wasn't. Also NinjaOnes patching is top teair at the moment.
Responsive. Amazing UI.
What do you like best about the product?
Much faster and responsive than ManageEngine. Clean looking.
What do you dislike about the product?
using it with MAC. Sometimes Ninja needs to be reinsatalled. Sometimes needs to restart Ninja services.
What problems is the product solving and how is that benefiting you?
Its just faster and looks better then other RMM.
Pretty straight forward to use and is quite powerful for what we need in an RMM solution
What do you like best about the product?
- Easy to use
- Powerful features
- I like the fact that we can onboard server hosts
- Powerful features
- I like the fact that we can onboard server hosts
What do you dislike about the product?
On occasions we have found that there can be issues using the remote connection
What problems is the product solving and how is that benefiting you?
Remote device manegment and third-party software patching
Exciting
What do you like best about the product?
I like that it is user-friendly, easy to use and it has useful features to protect once machine.
What do you dislike about the product?
I noticed that after running a script there is no section to check if the job was successful or not (I have to connect to each machine to see the activities) I think it would be cool if NinjaOne had a job feature for all the machines in one section, that will save us time.
What problems is the product solving and how is that benefiting you?
It is helping me patch a bunch of machines accurately and efficiently.
Happy with NinjaOne
What do you like best about the product?
Unlimited support
Clean GUI
Training videos
Doesnt have too many things turned on out of the box
Clean GUI
Training videos
Doesnt have too many things turned on out of the box
What do you dislike about the product?
Doesnt have a Vulnerability scanning tool built in
Still trialing the MDM solution
Still trialing the MDM solution
What problems is the product solving and how is that benefiting you?
A typical RMM tool but better than other tools that we know
Review of GAT for NinjaRMM
What do you like best about the product?
Ninja allows me to carry out a complete management of the company's teams.
What do you dislike about the product?
Getting started with the tool is a bit tricky
What problems is the product solving and how is that benefiting you?
Before using Ninja, our equipment was outdated in terms of updates. Since we have implemented Ninja, we have performed much better in that respect.
showing 1,031 - 1,040