Sprout Social
Sprout SocialExternal reviews
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Streamlines Social Media Management with Room for Improvement
What do you like best about the product?
I find Sprout Social extremely valuable for creating, scheduling, and editing posts. The ease of reviewing posts helps streamline my workflow significantly. I particularly appreciate how simple it is to set content to 'ready to approve' and to use the calendar for viewing scheduled posts, which helps me efficiently plan and manage future content. The convenience of overseeing upcoming schedules without needing to enter each application natively for publication is incredibly useful. Overall, these features enhance the organization and effectiveness of our social media strategy.
What do you dislike about the product?
I wish that Sprout Social had a better planning calendar, like a content brief feature where I can just brainstorm in list form and see it all. Ideally, it'd be my go-to tool where I can do literally everything from step A to step Z.
What problems is the product solving and how is that benefiting you?
I find Sprout Social simplifies scheduling and reviewing posts, allowing easy content oversight without switching apps. It efficiently organizes future posts, but I wish for a better planning calendar for comprehensive content management.
Streamlined Social Advocacy with Minor Tagging Tweaks Needed
What do you like best about the product?
I really like the Advocacy platform on Sprout Social. It's easy to use for our employees and simple to manage on the backend. This platform significantly improves our corporate posting, being one of the best we've utilized. We're able to broaden our reach by providing messages for employees to reshare. It allows them to customize content, encourages participation through leaderboards, and provides an estimated dollar amount of what those impressions are worth, with customization options based on our audience. Such features make it invaluable for increasing our social presence through automation and employee advocacy. Additionally, I appreciate the ease of onboarding with Sprout Social, with great support that made the setup seamless. Compared to previous tools we've used like HootSuite and Buffer, Sprout Social is my favorite.
What do you dislike about the product?
Because of how LinkedIn operates, I cannot tag anyone on Advocacy. I also find the ability to find and tag someone on LinkedIn and Facebook challenging. Even when entering someone’s name exactly, they might not appear even though they are connected to me. Additionally, I'd love to see more social media integrations available, specifically Mastodon.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to increase social presence through automation and employee advocacy, allowing us to broaden our reach effectively and increase brand awareness.
Effortless Integration and Insights, Perfect for Team Collaboration
What do you like best about the product?
Interface is easy to use, many reports for insights and research, easy to find information you need. The integration with our existing systems was smooth, people in different teams access the information daily, we are able to provide faster customer support to our players.
What do you dislike about the product?
Following the recent app updates, I am no longer able to create and assign cases. It would be great to have that functionality again.
What problems is the product solving and how is that benefiting you?
Categorize all the incoming messages easily, give an overview of channel health, reporting helps with informing decisions made and allows teams to cross functionally respond to use questions.
Seamless Social Media Management Across Platforms
What do you like best about the product?
I truly value the ability to schedule and post on multiple social media platforms using Sprout Social, which significantly streamlines my social media management tasks across two organizations. The ease of toggling between both organizations enhances my workflow efficiency and flexibility. Additionally, the inbox feature, the link in bio capability, and the calendar view are fantastic tools that contribute to making my day-to-day management tasks much more manageable. The simplicity and clarity provided by seeing everything laid out in a calendar view allow for better planning and organization, making the whole process notably easier for me. Setting up Sprout Social was super easy, which made my transition smooth and quick. Overall, these features of Sprout Social have truly elevated my social media management experience and cater well to my needs.
What do you dislike about the product?
I wish we could backdate posts or see posts from both organizations at once on the calendar.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for managing logistics of posting on multiple platforms, community management, and gaining analytics insights. It simplifies the process for me by scheduling and posting across channels and toggling between organizations effortlessly.
Effortless Multi-Posting Across Platforms
What do you like best about the product?
ability to post to multiple places at once
What do you dislike about the product?
the limit of pictures I can post on Facebook
What problems is the product solving and how is that benefiting you?
easy to see data on post to see what works
Effortless Social Media Management with Optimal Timing
What do you like best about the product?
I appreciate Sprout Social for its feature that shows optimal post times. This feature makes scheduling content posting incredibly efficient, eliminating the need to manually research the best times to post or risk posting content at non-optimal times. This not only saves me time but also enhances the performance of my social media posts significantly. Additionally, I like the simplicity of posting across multiple channels, which simplifies the management of social media activities across different platforms. The ease of the initial setup of Sprout Social was also impressive; once our accounts were set up, my team was able to begin using it immediately without any hassle, which made the transition seamless.
What do you dislike about the product?
There wasn't anything that stuck out as a dislike.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule and post content across multiple platforms, optimizing post times, which saves time and enhances performance. The feature showing optimal post times simplifies posting, making it a non-issue.
Efficient Scheduling with Room for Improvement
What do you like best about the product?
I absolutely love the 'set and go' feature in Sprout Social. As a busy Marketing Manager responsible for so many tasks, this feature is incredibly valuable because it allows me to schedule posts ahead of time and eliminates the constant need to think about what I’m posting every day. I can confidently set my schedule and focus on other important tasks, knowing that Sprout Social will handle the posting seamlessly. This efficiency significantly reduces my daily workload and stress. Furthermore, I found the initial setup of Sprout Social to be easy and straightforward, which was a pleasant surprise, ensuring I could start leveraging its benefits quickly.
What do you dislike about the product?
The tagging feature is sometimes challenging and doesn't always work.
What problems is the product solving and how is that benefiting you?
I use Sprout Social's 'set and go' feature, which frees me from daily posting worries, streamlining my scheduling process as a Visiting Marketing Manager.
Social Media Coordinator
What do you like best about the product?
monitoring and publishing options. I also love the srt file option for closed captions.
What do you dislike about the product?
limited stats, can't repost instagram stories through smart inbox, can't pre-schedule twitter threads or monitor on Blueksy
What problems is the product solving and how is that benefiting you?
The ability to see messages without the sender knowing we read it.
Easy to Publish and Report Across Platforms
What do you like best about the product?
Good publishing/scheduling capabilities across multiple platforms. Fantastic reporting capacity. Easy to reach customer support.
What do you dislike about the product?
There are a few niche posting features that are missing from Sprout Social. For example, you are not able to edit multiple versions of a post within creating the post, unlike Meta Business Suite. Also, you can technically schedule Instagram stories but not with a link embedded (which is a huge loss of opportunity and the work-around for this lack of feature is honestly ridiculous.)
What problems is the product solving and how is that benefiting you?
Being able to plan and schedule social media schedules in a one-stop-shop location, rather than multiple platforms and multiple third-party options.
Sprout Social Review: Pros, Cons, and Thoughts
What do you like best about the product?
Sprout Social helps you manage multiple social media accounts in one place. You can schedule posts, see analytics, and keep track of all your accounts easily. The design is clean and easy to use, so it’s simple to plan posts and manage a content calendar, and it’s great for teams because you can assign tasks, approve posts, and work together smoothly. It works with most major social media platforms and has extra tools like “social listening” to see what people are saying about your brand.
What do you dislike about the product?
Price: It’s expensive, especially for small businesses or solo users. Some features are only available in higher-cost plans.
Learning curve: There are a lot of features, so it can take time to learn everything. Small teams may find it too complex.
Integration limits: Sometimes the data doesn’t match exactly what the social platforms show, and some post types aren’t fully supported. We received a lot of emails stating "we failed to post".
Learning curve: There are a lot of features, so it can take time to learn everything. Small teams may find it too complex.
Integration limits: Sometimes the data doesn’t match exactly what the social platforms show, and some post types aren’t fully supported. We received a lot of emails stating "we failed to post".
What problems is the product solving and how is that benefiting you?
Sprout Social is a tool that puts all of a company's social media management into one single place. It's designed to fix the messy and slow problem of having to log into many different apps like Instagram, X, and Facebook. It centralizes everything: your posting schedule, all your different profiles, and all your messages onto one screen. The biggest benefit for businesses is saving a ton of time and making it much simpler to create and schedule posts.
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