Sprout Social
Sprout SocialExternal reviews
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Keeping Organized for a Small Department
What do you like best about the product?
I think we found using sprout most helpful for publishing. The publishing tool made it easy for one worker to create a post, and then allow the department leader to approve it.
What do you dislike about the product?
There are a lot of tools with sprout. I think sometimes it can be overwhelming for someone that doesn't know how to use the program, but overall it is more helpful than it is confusing.
What problems is the product solving and how is that benefiting you?
Trying to stay organized and get a posting schedule. Realized that seeing our numbers and analytics was helpful, along with researching hashtags and seeing how to optimize growth.
Recommendations to others considering the product:
Take sometime to learn the program so that you can use it to your best ability. It has a lot to offer and can helpful in optimizing growth of any organization.
Senior Brand Manger
What do you like best about the product?
The analytics on Sprout are great - they help us segment data for each of our 25 dental offices my state, and city to be able to compare and create benchmarks. The content calendar helps us keep track and prepare for what we'll be sharing for the month, and what we've shared previously.
What do you dislike about the product?
We've gone through so many different account managers. We'd had multiple different sales rep reach out to me to try to sell me Sprout, when we've already been a customer for almost 2 years. It feels as though they're not communicating and very disorganized.
What problems is the product solving and how is that benefiting you?
The ability to have content approved by managers has been very useful for us. Scheduling content weeks ahead is great. Utilizing the content calendar to plan content around national holidays, special events, etc. we've enjoyed that update.
Recommendations to others considering the product:
Spend time on figuring out how you're going to best utilize a tool like Sprout Social before signing on. Ask all of your questions before signing anything - especially about any and all features are most important to you and your organization's efficiency. Sprout can be very useful
I enjoy sprout social, the simplicity and ease of use make it stand out from other software.
What do you like best about the product?
The interface is well designed, simplistic and user friendly. Its easy to schedule posts in bulk and collect data. I like that sprout gives you downloadable charts to show account growth.
What do you dislike about the product?
The instagram portion of sprout social could use some additional features.
What problems is the product solving and how is that benefiting you?
I am minimizing the amount of time I spend collecting data and inputting it into custom spreadsheets by using sprout social, I am also saving time by scheduling posts in bulk.
A great tool, wish pricing were more flexible
What do you like best about the product?
Sprout's reports are visually pleasing and easy to digest, which is especially important for decision makers who might not have much of a marketing background. Comparing your brand against competitors and peers is also easy to do within the platform.
What do you dislike about the product?
I wish that there were lower tier plans you could subscribe to if you do not need the full suite of analytics or publishing tools.
What problems is the product solving and how is that benefiting you?
I'm using Sprout to identify patterns in engagement, to learn about my audience, and to keep a finger on the pulse of our (very niche) industry.
Recommendations to others considering the product:
If you are looking for a one-stop shop for social media management for an SMB, Sprout ticks a lot of boxes.
Pretty User Friendly
What do you like best about the product?
I really enjoy how easy it is to quickly write up and schedule a post for my organization. I also like how I can make one post go on more than one social media site.
What do you dislike about the product?
I only struggle with links when drafting a social media post. I can never get a picture to work on Twitter with the link to an article that I am tweeting.
What problems is the product solving and how is that benefiting you?
I'm saving a lot of time by using Sprout Social to schedule my posts for the week.
Sprout is better than most, but could be better
What do you like best about the product?
There's good user experience for publishing across different platforms, the interface is easy to follow and the mobile experience is fantastic.
What do you dislike about the product?
The analytics is sometimes different from what the native platforms show. The inbox could also be more organized.
What problems is the product solving and how is that benefiting you?
Ease of publishing across different teams
simple and user friendly
What do you like best about the product?
Sprout provides us with great tools for audience insights and scheduling. It makes a social media coordinator's life easier and simpler.
What do you dislike about the product?
Some of the features could be enhanced to make scheduling posts easier and management of multiple accounts.
What problems is the product solving and how is that benefiting you?
We are able to gain more insight into our audience and better provide content that will get us the numbers and engagement we are looking for.
Decent social scheduling platform
What do you like best about the product?
Sprout is a middle tier social scheduling platform, good for smaller marketing operations looking to automate posting across platforms.
What do you dislike about the product?
The analytics options aren’t great. It would also be ideal if they added a feature that auto resized an image for the platform it was going to.
What problems is the product solving and how is that benefiting you?
Save time by not manually posting social posts and managing engagement across channels.
Recommendations to others considering the product:
If you like the social automation software you’re currently using, don’t make the switch.
Good
What do you like best about the product?
Writing posts is quite intuitive as you can preview how it looks.
The edit tools for pictures are also a great addition.
The statistics reports are also very detailed. They're easy to read and give a good picture of what's working.
The edit tools for pictures are also a great addition.
The statistics reports are also very detailed. They're easy to read and give a good picture of what's working.
What do you dislike about the product?
The post preview doesn't update, which is frustrating.
You also don't have the opportunity to use current Facebook pictures and upload to an album.
Sometimes, you lose a draft if there was an error, or it wasn't approved before the publish date.
The calendar only works well week by week. The monthly view is a pain.
You also don't have the opportunity to use current Facebook pictures and upload to an album.
Sometimes, you lose a draft if there was an error, or it wasn't approved before the publish date.
The calendar only works well week by week. The monthly view is a pain.
What problems is the product solving and how is that benefiting you?
Creating posts, managing social media calendar and creating reports
Recommendations to others considering the product:
It's a really good tool for general posting and gathering data for reports. For more complex posts, you'd still have to use something else. And be mindful tha calendar is a bit tricky. If you losse a post, check drafts and rejected and make sure you display everything with the filters.
Good solution for the price
What do you like best about the product?
Sprout is a decent social CRM. They've made a lot of improvements over the years and are always fine tunning. Social posts using AI to schedule rather manually enter days and time is great!
What do you dislike about the product?
Listening tool needs work. It's not as sophisticated as other tools out there. Audience segmentation and reporting needs work.
What problems is the product solving and how is that benefiting you?
Knowing when to schedule to grow engagement is difficult. Sprout automates that.
Recommendations to others considering the product:
This is a great tool for the basics. It's not nearly as sophisticated as it could be. It's great for SMBs.
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