Sprout Social
Sprout SocialExternal reviews
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Easy Cross-Posting Across Multiple Platforms
What do you like best about the product?
You can cross post across multiple platforms.
What do you dislike about the product?
That it doesn't include TikTok as one of the available platforms
What problems is the product solving and how is that benefiting you?
Sprout social makes it easier for me to save time by cross posting to different social media sites. It is saving me time while also giving me data and analytics to go over.
Super User-Friendly Scheduling and Powerful Reporting in Sprout Social
What do you like best about the product?
The ease of scheduling content is my favorite thing about Sprout. It's super user friendly and I love the calendar feature, it helps keep me organized with my posting schedule. The reporting tab is the second most used feature for me. It goes in-depth for each platform and it is easy to pull data from it each month.
What do you dislike about the product?
Something that I dislike about Sprout Social is that I am not able to tag accounts that I follow when drafting captions for my content.
What problems is the product solving and how is that benefiting you?
Sprout Social helped my company solve our social media problem because before we had Sprout we essentially had no strategy.
Centralized Social Management with Minimal Delays
What do you like best about the product?
I love that you can save a reply into your asset library so that if you see a similar comment come in, you can just copy and paste that old reply for the same situation. And I love that you can have internal conversations with your teammates in the comment section of the app.
What do you dislike about the product?
Sometimes YouTube comments take a while to come in. And the response you get can be delayed if you are tagging a teammate in something. The email notification can take a while to come.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to centralize all my social media platforms in one place, avoiding manual logins to different accounts.
Ease of Use That Makes a Difference
What do you like best about the product?
I like that it was easy to get started and how to learn as a new user.
What do you dislike about the product?
I dislike how videos can upload weird, or it is sometimes unclear why a photo/video isn't working to publish
What problems is the product solving and how is that benefiting you?
allowing for making a plan on the publishing page, making it easy to collaborate
Great for Managing Multiple Profiles, but User Invites Can Be Buggy
What do you like best about the product?
Easy to manage multiple social media profiles in one place.
What do you dislike about the product?
Weird errors when adding users. Many times when adding a new user, it will show on the user list that they have 0 groups, despite being added to a group upon invite.
What problems is the product solving and how is that benefiting you?
I am in a support role for our users, so this is not applicable to my interaction with Sprout.
Efficient Posting with Room for Improvement
What do you like best about the product?
I find Sprout Social very easy to use. It saves me tons of time by allowing me to post across all social profiles for all businesses without having to do it individually. I really enjoy being able to publish the same post across every social platform we have at one time. I also appreciate the ability to schedule posts according to Sprout's best times to post feature.
What do you dislike about the product?
It does not always post to Facebook, it fails sometimes and I do not know why. Also, I have been unable to link any of our Instagram accounts to Sprout.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to publish posts across all social platforms at once, saving me tons of time. Its ease of use and scheduling feature, like Sprout's best times to post, enhance my workflow.
Sprout Saves Time with Efficient Cross-Platform Publishing
What do you like best about the product?
Sprout saves me time when publishing by making toggling between platforms efficient.
What do you dislike about the product?
Sometimes sprouts UX feels a bit crowded and it can be overwhelming. Unsure if its the colors or the tightness of the functions on the screen but it can be difficult.
What problems is the product solving and how is that benefiting you?
Sprout is creating a place for communication between team members and approval process that speeds up our posting schedule. The listening and inbox features also make it easier to manage our brand online.
Easy Post Tracking & Scheduling with a Great AI Caption Tool
What do you like best about the product?
I like the layout, ease of tracking posts and scheduling, I especially like the AI tool for creating captions.
What do you dislike about the product?
Sometimes it's a little convoluted in the layout. I get lost in it sometimes before I remember how to get where I need to be.
What problems is the product solving and how is that benefiting you?
Scheduling far out in advance so I can create content and forget about it for a while. It's also helping me voice the caption or post around my already built brand.
Quick, Easy Cross-Platform Profile Performance Metrics
What do you like best about the product?
I really enjoy how easy it is to pull profile performance metrics for all of my brands across all platforms. It gives me the ability to get what I need quickly and efficiently. Also the ease of publishing content on various platforms.
What do you dislike about the product?
My team has run into some technical issues when publishing. The paid performance and profile performance don’t match up, which means I have to do extra manual work to make sure my reporting is accurate.
What problems is the product solving and how is that benefiting you?
This tool brings together the ability to pull metrics without doing it manually, ease of publishing, and community management in one place.
Effortless Social Media Management
What do you like best about the product?
I use Sprout Social to help monitor social media content and draft posts, and I love that it allows everything to come into one place, making it easy to view. The approval chain of command for posting is very straightforward. I like how user-friendly it is and how easy everything is to navigate. The calendar scheduling feature is impressive, as it makes it easy to see what is drafted and when. It allows me to see what time things are scheduled on platforms so I don't oversaturate my feed. The initial setup was very easy, as all I had to do was sign up with my email.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Sprout Social to monitor social media content, draft posts, and centralize everything in one place. It simplifies the approval chain and scheduling, helping me avoid feed saturation. Plus, it's user-friendly and easy to navigate.
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