Sprout Social
Sprout SocialExternal reviews
6,228 reviews
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User-Friendly and Reliable
What do you like best about the product?
I like that Sprout Social is very user-friendly and easy to use. It's reliable, and I trust the platform. I can manage my social media calendar, schedule posts ahead of time, and post to multiple accounts at once. The initial setup went smoothly.
What do you dislike about the product?
Every month or two, one or more of our profiles disconnects from Sprout Social, and the automated email that gets sent to our team is overly intense with a subject line of 'URGENT ACTION REQUIRED'. It always catches my team off guard and I wish the language was a little different.
What problems is the product solving and how is that benefiting you?
I manage my social media calendar, schedule posts ahead of time, and post to multiple accounts at once with Sprout Social.
Streamlined Social Media Management for Nonprofits
What do you like best about the product?
I like how Sprout Social's inbox streamlines all our messaging into one place, making it easy to respond to followers. The calendar feature is great for scheduling content well in advance and posting in the moment. It's also easy for content tagging.
What do you dislike about the product?
You still can't switch to direct message directly from a comment on TikTok, or LinkedIn.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for comment and messaging management, post scheduling, and analytics. The Sprout inbox centralizes our messaging, making it easy to respond, and the calendar helps us schedule content in advance efficiently.
Sprout Social Simplifies Social Media Management
What do you like best about the product?
I use Sprout Social for managing our company's social media and appreciate its scheduling feature, listening capabilities, and the ability to upload assets into a library. It really helps save time. The initial setup was very easy.
What do you dislike about the product?
I wish Sprout Social had a way to obtain metrics for influencer collaborations.
What problems is the product solving and how is that benefiting you?
Sprout Social automates manual work, saving time with features like scheduling, listening, and an asset library.
Intuitive Social Media Management with Room for Growth
What do you like best about the product?
I like the ease of use and speed of Sprout Social. It has an easy interface and lots of features that are easy to learn and use, making it simple for other colleagues and teammates to use Sprout as needed. The initial setup was very easy.
What do you dislike about the product?
Needs access to Bluesky Analytics
What problems is the product solving and how is that benefiting you?
I use Sprout Social for social media management. It solves cross-posting for multiple clients. I like its ease of use and speed, making it straightforward for colleagues to learn and use.
Easy-to-View Publishing Calendar with a Helpful Approval Workflow
What do you like best about the product?
I like the calendar layout of the publishing calendar. It makes it easy to view everything at once. I appreciate the approval workflow option as there are multiple people that run our social media.
What do you dislike about the product?
There are a lot of features that I do not know how to use that clutter my dashboard and menu. It isn't extremely user friendly. I sometimes struggle with using it as a newer social media manager.
What problems is the product solving and how is that benefiting you?
It is solving my need for a planning calendar that tracks everything where I can visually see the months ahead.
Powerful Analytics and Campaign Tagging for Social Posts
What do you like best about the product?
I loved the analytics it provided, as well as the ability to tag social posts as part of larger campaigns
What do you dislike about the product?
One of the only things I didn't like was that it cancelled a scheduled post if an account tagged was private
What problems is the product solving and how is that benefiting you?
It helped me track specific analytics for large scale campaigns.
Streamlined Social Scheduling, Needs Better Reporting
What do you like best about the product?
I like how user-friendly the interface is when I'm scheduling content. I also enjoy being able to share a preview link with clients for review. It makes scheduling content easy and allows me to do everything in one place without having to use too many other tools.
What do you dislike about the product?
I think the reporting section is difficult to navigate and to filter exactly what I want to see. And I wish I could schedule Facebook stories via Sprout Social.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule social media posts and pull reports for clients. It simplifies scheduling content, allowing me to do everything in one place without using too many other tools.
Powerful Reporting and Link-in-Bio Tools for Social Growth
What do you like best about the product?
I use the reports to understand how we're growing on each channel and to understand what type of content is performing best. I also like the link in bio capabilities.
What do you dislike about the product?
I feel like it is designed for large teams, rather than operations where one person manages all social media channels.
What problems is the product solving and how is that benefiting you?
Metrics reporting to prove that my work is supporting the goals of my organization.
Streamlined Social Media Management with Intuitive Features
What do you like best about the product?
I use Sprout Social to run our social media accounts, and it helps me solve scheduling and content calendar issues. I like that everything is in one place, accessible, and easily adjustable. I enjoy the inbox feature where I can view notifications from every platform and respond in real time. I also like that when I'm scheduling content, it automatically recommends the best dates and times for posting, which streamlines my process and allows me to focus more on the content itself. The review process with my manager is another feature I enjoy, as it mitigates approval conversations outside the platform and lets us communicate and edit without endless meetings or emails. I also find Sprout Social to be user-friendly and easy to learn, and it was very easy to set up as a new user under our enterprise team.
What do you dislike about the product?
I feel like I don't utilize all the features that I could be utilizing, but can sometimes find the training modules to be overwhelming.
What problems is the product solving and how is that benefiting you?
Sprout Social solves scheduling and content calendar issues, and keeps everything accessible and adjustable. The inbox feature helps me respond in real time across platforms. It recommends optimal posting times, streamlines the approval process, and reduces the need for meetings or emails.
Simple to use, and only one complaint.
What do you like best about the product?
It is easy to manage all of our social media accounts in one place, and the reporting features are detailed and easy to understand.
What do you dislike about the product?
When posting to multiple platforms if you are including tags for pages then you have to open up multiple tabs for the post. For instance if you do a regular post with no tags you can post it to Instagram, Linkedin, Facebook, X, etc. all with one click, but if there is one or more tags, then you have to do each post individually, rather than being able to do it all in one tab.
What problems is the product solving and how is that benefiting you?
We manage social media pages for several of our locations and it can be difficult to keep track of them all, but Sprout keeps them all in one place and keeps everything simple.
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