Sprout Social
Sprout SocialExternal reviews
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Sprout Helps you Manage Your social life
What do you like best about the product?
The reporting is awesome. Its a one-stop shop to pull all the rports
What do you dislike about the product?
that I still have to use facebook to schedule facebook. I know you can schedule FB in sprout, but it doesn't work as well.
What problems is the product solving and how is that benefiting you?
Saving time by doing most of the my scheduling and reporting rom sprout
Recommendations to others considering the product:
Take it for a test drive. Schedule some posts in all platforms. While you have the test version check out the reporting
Sprout Social Review
What do you like best about the product?
The beautiful reports Sprout Social produces for our social media channels
What do you dislike about the product?
There's honestly nothing I don't like about Sprout Social. I love it all!
What problems is the product solving and how is that benefiting you?
We're able to manage multiple clients' social media networks by monitoring their social networks, scheduling and posting content and tracking important analytics.
Recommendations to others considering the product:
I highly recommend Sprout Social to anyone who is managing social media for a business.
Streamlined, Efficient, and Central to What We Do!
What do you like best about the product?
User friendly, efficient, clean layout. This product is simple to use and reduces the amount of time spent switching between different applications and their native layouts. As an agency, this allows us to file all of our clients into folders for their own company, keeping all accounts separate.
What do you dislike about the product?
No export feature for publishing calendar, which is just about the only thing I can fault them for right now. I am told a solution is on the way, but it's unclear when it will be done. This is frustrating for me because some of our clients need to see our publishing calendar for the next week and approve it, which they can't do since they are not Sprout users themselves.
What problems is the product solving and how is that benefiting you?
Sprout enables us to generate reports for our clients that clearly demonstrate the effects of our social media campaigns without having to switch between native applications. As a small agency, we manage accounts for a number of clients, and Sprout makes it simple to switch between these clients throughout the day to check on their accounts, making my workflow as social media specialist streamlined and easy. The reports Sprout generates show all the information our clients are interested in with a presentation ready format, and on top of all of that, Sprout support is incredibly responsive and helpful whenever there's an issue. We get answers when we need them, which is incredibly valuable in a fast-paced setting like social media.
Easy social publishing
What do you like best about the product?
Enjoy the easy-to-use user interface. I can toggle between my feeds, my different accounts very easily. Very nice PDF reports. There's a well-designed dashboard when you log in that shows response rate, new followers, demographics of your followers, your engagements, recent followers and more. You can assign tasks to teammates, which is a feature I haven't used myself but seems great for teams where multiple people handle the same account. Your messages are all in one tab, then your tasks (again, I don't use this tab much at all), your feeds, a publishing tab (where you could see what has been scheduled), a discovery tab to find new followers, and then your reports. I also use the built in link shortener all the time.
What do you dislike about the product?
I can't tag people on Twitter in photos and always have to go to the desktop for that. Reports don't show me month-over-month changes, so I have to figure out those myself. I also prefer to login to the desktop version of Twitter if I am participating in a Twitter chat or live-tweeting an event. It's just easier to follow that way.
What problems is the product solving and how is that benefiting you?
Trying to monitor and publish on more than a dozen social feeds and with a team of about a half dozen. Want to be able to easily go back and forth between multiple accounts in one interface. Also want to be able to schedule out Twieets, and this platform makes that easy. The final thing we use this for is monitoring and reporting. The analytics included are pretty robust.
Recommendations to others considering the product:
Give it a trial run. Overall I recommend but different teams have different needs.
Great platform for our cost conscious business model.
What do you like best about the product?
The ability to group social network channels together into subsets is very practical and functional for our model which allows each store to have their own separate social channels. It allows me from a central point to communicate messages in specific subsets of stores, etc. We are also very cost-conscious so sprout social's model fits our model well, because it has a wide array of uses which can be fit under the same once a month cost.
What do you dislike about the product?
The one thing I would like to see, is away for reports to be automatically scheduled and generated after the end of the previous month.
What problems is the product solving and how is that benefiting you?
The primary problem which sprout social helps to solve is monitoring social feedback at all of our store locations. The obvious benefit is being able to respond to customers across markets.
Recommendations to others considering the product:
I would highly recommend sprout social, it offers a myriad of monitoring options and baseline social metric data.
Monitoring Kicking It Up A Notch
What do you like best about the product?
I like the interface and the ease of use for multiple accounts. It gives you a robust page that looks nice.
What do you dislike about the product?
The product is fine. The pricing might be an issue. It depends on what the needs are for monitoring and how economically-minded those running the accounts might need to be.
What problems is the product solving and how is that benefiting you?
It's not so much a problem that's being resolved. It's being able to track the engagement and to be able to do so with ease.
Solid social media management
What do you like best about the product?
They have a solid product backed by a rockstar customer service team. SproutSocial looks better than most other social media management platforms out there, and it offers a robust set of features.
What do you dislike about the product?
I wish there were a free tier for small companies like ours that can't justify the monthly cost.
What problems is the product solving and how is that benefiting you?
When we had numerous Twitter and Facebook accounts to manage, SproutSocial made it a breeze to post and track them all in one place.
Great platform
What do you like best about the product?
What I like best about Sprout Social is the ability to schedule posts across multiple platforms for multiple clients — all in one place. As someone who manages several brands, it saves me an incredible amount of time and keeps everything organized. I can plan campaigns in advance, preview how posts will look on each platform, and make adjustments easily. The shared calendar and reporting tools also make collaboration seamless and help me track performance across accounts without having to switch between different apps. It’s truly a one-stop solution for managing social media efficiently and strategically. I use this almost daily for my clients and implementing everything is pretty simple and now I can edit per platform.
What do you dislike about the product?
Sprout Social can be a little expensive, especially for small businesses or agencies managing many clients. I also wish the analytics and reporting tools were more customizable — it would be great to tailor reports to include only the specific metrics I want to highlight for each client.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me save a significant amount of time by bringing all my social media platforms and client accounts together in one place. Instead of logging into multiple platforms, I can schedule, organize, and manage content for different clients from a single dashboard. This centralized workflow streamlines my entire process, reduces the chance of missing deadlines, and allows me to focus more on strategy and creativity instead of repetitive tasks.
Recommendations to others considering the product:
Better analytics
Sprout Social the market leading one-stop shop for social media
What do you like best about the product?
- The ability to see all messages, from multiple networks and searches in one inbox
- The scheduling calendar and the ability to see everything easily for the weeks and months ahead
- The responsiveness of support
- The clean design which means I can download clear reports and just forward on
- Good training and onboarding
- Chrome plugin is great too
- The scheduling calendar and the ability to see everything easily for the weeks and months ahead
- The responsiveness of support
- The clean design which means I can download clear reports and just forward on
- Good training and onboarding
- Chrome plugin is great too
What do you dislike about the product?
- There are a few bugs, as with any growing platform trying to keep up with all the social network changes
- Would be good to have YouTube added and paid social
- Would be good to have YouTube added and paid social
What problems is the product solving and how is that benefiting you?
Time saving - scheduling, reporting, responding is super simple. Easy to roll out to colleagues with good message approval workflows.
social listening is a crucial part of all campaigns, across social pr and other channels now.
social listening is a crucial part of all campaigns, across social pr and other channels now.
Recommendations to others considering the product:
Go for a free trial - they are super helpful and you have no obligation to sign up (although I'm sure you will).
Fulfilled basic needs, not as robust for deeper social media engagement
What do you like best about the product?
It is very user friendly and easy to navigate
What do you dislike about the product?
It feels pretty basic with its features. Wish it was more robust and had more in-depth features
What problems is the product solving and how is that benefiting you?
Analytics and determining target audience. Reports on Sprout are so easy to maintain and export!
Recommendations to others considering the product:
Learn as much as you can to take advantage of all that Sprout has to offer
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