Sprout Social
Sprout SocialExternal reviews
6,220 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Brings All Our Campus Partners Together for Better Reporting and Awareness
What do you like best about the product?
As a university, it’s very important for us to have all of our campus partners in one place so we can build better systems for reporting, publishing, and overall awareness.
What do you dislike about the product?
It has a few limitations, like not being able to publish 20 photos on IG or reshare LinkedIn posts within the app, but otherwise its functionality is very good.
What problems is the product solving and how is that benefiting you?
Providing reporting around campaign work for our projects is important to our leadership. It also matters that I can report not only on the channels I own, but also include our campus partners.
Easy, Reliable Social Posting with Sprout Social
What do you like best about the product?
Sprout is easy to use, reliable, and versatile. We use it to post to Instagram and Facebook. The few times that the post has failed, Sprout notified me immediately and I was able to resolve without missing a beat.
What do you dislike about the product?
I struggle to get tags to work through pre-scheduled posts on Sprout Social. Ie if I want to tag another organization, or a list of sponsors, on a Facebook post.
What problems is the product solving and how is that benefiting you?
My favorite thing is that I can see our entire social media activity, across platforms, on a calendar. I am very visual so it is helps me more to see our posts versus a list.
Effortless Social Media Management with Minor Reporting Flaws
What do you like best about the product?
I find it easy to schedule posts across multiple social media channels and manage multiple clients with Sprout Social. I really like being able to schedule everything in one place. Plus, the image cropping feature for Instagram posts is great. The initial setup after switching from Hootsuite was very easy too.
What do you dislike about the product?
The biggest downside for me is that the reporting could be more robust. It’s easy to use and covers the essentials, but I’ve found it somewhat limited when I need more detailed insights, custom breakdowns, or reporting tailored to specific client needs.
What problems is the product solving and how is that benefiting you?
Sprout Social helps simplify social media management by making it easy to schedule posts across multiple social media channels and manage content for multiple clients in one place. Having everything centralized saves time, reduces the back-and-forth of switching between platforms, and makes the overall workflow much more efficient. I also appreciate features like the Instagram image cropping tool, which makes it easier to prepare posts correctly without needing extra steps or outside tools. Overall, it helps streamline day-to-day social media management and keeps client work more organized.
Intuitive All-in-One Platform That Saves Time with Smart Reports and AI Alt-Text
What do you like best about the product?
Everything I need is in one place. I can pull reports, post, and pulse check everything happening in my space. The UI is intuitive, and it's easy to find what I need or show others how to use the program. Using the platform saves me significant time since all of my platforms are integrated into once place. This helps me do more to increase our efforts. I love the AI generated Alt-text, it saves so much time.
What do you dislike about the product?
I dislike that I cannot tag collaborators on LinkedIn posts, even if I follow them. Additionally, I can't always tag people on Instagram without the post failing to post. I am also unable to tag our location inside Sprout. The option is available, but the regular list of locations doesn't sync between the platform and Sprout. To do this, I have to go in manually and add the location after posting.
With the updates to accessibility requirements in higher education, it would be helpful to add captions to videos directly in Sprout when I schedule content, rather than pulling the video into the platform, adding captions, downloading, and uploading it to Sprout from there. I wish adding specific metrics to a spreadsheet were widely available without a paywall. I can easily access the metrics I look at weekly or monthly, but I wish I didn't have to manually add them to my regular analytics spreadsheet.
With the updates to accessibility requirements in higher education, it would be helpful to add captions to videos directly in Sprout when I schedule content, rather than pulling the video into the platform, adding captions, downloading, and uploading it to Sprout from there. I wish adding specific metrics to a spreadsheet were widely available without a paywall. I can easily access the metrics I look at weekly or monthly, but I wish I didn't have to manually add them to my regular analytics spreadsheet.
What problems is the product solving and how is that benefiting you?
I like the addition of AI to caption writing and alt - text. This saves me significant time. I can tell Sprout listens to feedback and is actively making changes to the system based on user feedback.
Intuitive UI and Team-Friendly Scheduling That Delivers Great Value
What do you like best about the product?
The user interface, bulk scheduling, and approval processes. The platform allows me to build and publish content with my entire team. The price matches the amount of things I can do with Sprout.
What do you dislike about the product?
Sometimes the platform does not keep up with current social media features, such as adding sounds or adding up to 20 pieces of media on an Instagram post. Further, scheduling Reels through the platform reduces the quality of the media.
What problems is the product solving and how is that benefiting you?
Tracking conversations and social listening. This has benefited our entire team by keeping track of conversation trends and other topics our audience prioritizes.
Mass-Scheduling Made Easy Across 45+ Locations
What do you like best about the product?
Very easy to schedule posts for multiple pages. We have 45+ locations, so Sprout saves us a ton of time by being able to mass-schedule posts!
What do you dislike about the product?
No downsides that we have found so far..
What problems is the product solving and how is that benefiting you?
Scheduling posts for 45+ locations. Previously we used to have to log into each individual page and post, which was very time consuming.
Centralized Social Media Management Made Easy
What do you like best about the product?
I really like that Sprout Social provides a centralized location for all my content with seamless connections to platforms, which minimizes the work involved in going to a number of different sites. I also found the initial setup of Sprout Social to be easy.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use Sprout Social as a centralized location for all my accounts, minimizing the work of accessing multiple sites.
Easy Scheduling Ahead of Time with Helpful Social Listening Tools
What do you like best about the product?
Scheduling features, being able to schedule ahead of time, social listening tools
What do you dislike about the product?
The new Trellis feature is not that helpful at times. Sometimes it doesn't answer the question I asked it explicitly and gives me other information
What problems is the product solving and how is that benefiting you?
It's helping our different teams throughout the corporate office to be able to see each other's work better and collaborate on a higher level.
Empowers Strategic Social Media Management
What do you like best about the product?
I like Sprout Social for its scheduled posts feature. The 'always on' approach really stands out, as it allows us to plan for the future while Sprout Social executes at the right time and on the right day. It helps us maintain a comprehensive social media strategy effectively.
What do you dislike about the product?
I'd like more listening options to understand what we might be missing in the social conversation
What problems is the product solving and how is that benefiting you?
Sprout Social allows us to plan a comprehensive social media strategy and schedule posts for the right time and day, maintaining an always-on approach.
Excellent Scheduling and Reporting Tools
What do you like best about the product?
I like the best about sprout is the scheduling and reporting tools.
What do you dislike about the product?
The downside of Sprout is that certain scheduling features aren’t available, which means I sometimes have to edit posts after they go live or schedule them directly on the platforms instead.
What problems is the product solving and how is that benefiting you?
Sprout is adding more and better updates to their reporting features and listening tools.
showing 51 - 60