Sprout Social
Sprout SocialExternal reviews
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Efficient Tool with Room for Improvement
What do you like best about the product?
I like using the calendar in Sprout Social because it helps me plan ahead and keep track of campaigns and events. The reports feature is also valuable as it helps me understand and analyze social posts and campaign performance. The initial setup of Sprout Social was easy.
What do you dislike about the product?
The Listening tool could be better to gain a better overall sentiment and understanding of brand.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule and organize social content. The calendar helps me plan ahead and track campaigns and events, while the reports assist in understanding and analyzing social post and campaign performance.
Time-Saving Multi-Account Posting and Clear Metrics, but Calendar Scrolling Needs Improvement
What do you like best about the product?
I appreciate that you can post to multiple social accounts with relative ease, which definitely saves me time, and that you get a clear view in to metrics and performance, which helps me understand what trends exist in our posting and what I should do more or less of.
What do you dislike about the product?
I dislike that I can't view month to month in one continuous scroll; I have to jump forward to a month or back but it would be helpful to be able to scroll through multiple months' posts to get a true high level look at post scheduling.
What problems is the product solving and how is that benefiting you?
Sprout helps speed up our process of keeping an active presence on our social media platforms. This helps me save time to work on other critical tasks. Sprout definitely saves me several hours a week, which in turn saves the company $$$.
Intuitive Social Media Manager with Minor Reporting Hiccups
What do you like best about the product?
I use Sprout Social for social media management, including publishing, analytics/reporting, and listening. Sprout helps to automate and organize my content scheduling and publishing. It also centralizes analytics and performance metrics for us. I like that it's simple to use and intuitive. The integrations make everything easier and streamlined. For example, we can use Linkinbio to make it simple to add links for Instagram without using a second platform. The initial setup was easy.
What do you dislike about the product?
Sprout sometimes loses connections easily so I have to refresh the links to our accounts. The reporting could be improved, it's a little expensive to upgrade to the advanced analytics so I'd like to see more sophisticated data in our current package. I'd like to be able to make custom reports without upgrading our subscription, and to be able to customize the dashboard.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to automate and organize content scheduling and publishing. It centralizes analytics and performance metrics for our team.
Streamlines Multi-Platform Social Posting
What do you like best about the product?
I like being able to post to multiple platforms at once with Sprout Social. This feature is really valuable for me because in my job, 'speed to market' is crucial, and being able to post content quickly across platforms makes my job easier. The initial setup of Sprout Social was also pretty simple.
What do you dislike about the product?
I don't like that I can only collaborate with 3 accounts on Instagram through Sprout Social. It should be up to 5. Also, I wish I could upload bigger photo files without having to re-export.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for posting live and social content across multiple platforms at once, making my job easier by speeding up content delivery.
Comprehensive Analytics with Room for Improvement
What do you like best about the product?
I like how Sprout Social allows me to track analytics for social media posts all in one place and report on brand partnerships. The ability to tag posts as part of a campaign is a feature I find valuable, as it lets me see metrics for an entire campaign. For my use case, I find impressions and engagement metrics particularly valuable. The initial setup was easy enough, and once I got the hang of it, the UI/UX is fine despite being a bit clunky at times.
What do you dislike about the product?
I find the UI/UX a bit clunky at times, though it's fine once you get the hang of it. I also wish there was the ability to add a single post to multiple different 'campaigns'.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to track analytics for social media posts and report on brand partnerships, solving the problem of getting analytics for multiple channels in one place.
Effective Analytics but Needs TikTok Scheduling
What do you like best about the product?
I like the analytical tools that show rates and much more. It shows me what posts are doing better on different platforms and helps me compare. The initial setup of Sprout Social was easy.
What do you dislike about the product?
I wish you could schedule photos for TikTok.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me schedule and analyze content, showing what posts perform better on different platforms for easy comparison.
Easy to Use with Helpful Support, but Upload Processing Can Be Slow
What do you like best about the product?
Easy to learn and use, simple to navigate overall, great for posting the same posts across platforms but clunkier when you need slightly varying versions by platform for sizing or copy edits. I think it's a helpful tool and easy to get support.
What do you dislike about the product?
Slow processing times on some uploads that make it difficult to upload as quick as I'd like. The one time codes to log in are often annoying as well and make me want to use sprout less than just posting directly.
What problems is the product solving and how is that benefiting you?
Pulling analytics easily across platforms, making mass scheduling across multiple social accounts at one time easy.
Streamlined Social Media Management with Room for Improvement
What do you like best about the product?
I like the publishing tools and the approval workflow in Sprout Social. These features allow us to run our marketing business smoothly, letting posts go live on a monthly schedule for over 500 clients. The approval workflow ensures posts are reviewed by the correct team members with a smooth handoff. I also appreciate the reporting features as they enable us to analyze our posts' performance, our profiles' success, and evaluate the performance of our different packages and pilot content. Additionally, I like being able to pull up reports and data to see how profile performance is doing.
What do you dislike about the product?
I wish that you could upload both photos and videos to Facebook, the feature recently went live for Instagram, but I don't know why we can't do the same for Facebook. I also think improving the preview grid would be nice, like being able to view a certain amount of posts on the grid rather than the entire grid. I also think filtering out posts that weren't tagged a certain way would help us get an idea of what we're providing versus what the client is posting on their own. Additionally, being able to make your own groups quickly to pull performance would be really useful.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to plan posts for over 500 clients across Instagram, Facebook, and Google Business Profiles. The platform allows us to manage everything smoothly with its publishing tools, approval workflows, and reporting features, enhancing team communication and efficiency.
Efficient Multi-Channel Management with Room for Improvement
What do you like best about the product?
I like the platform and how easy it is to use. It's straightforward to post across multiple social media channels and then customize for each one if needed. This really saves me time and helps me manage 6 channels. I also appreciate being able to focus more on content creation rather than worrying about scheduling and posting.
What do you dislike about the product?
The insights aren't very detailed. I sometimes get emails about channels being disconnected from my account that need reconnecting, but when I click into the platform nothing is awry.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me schedule posts ahead of time, easily manage what's set to post each week, and maintain posting across 6 channels efficiently, freeing up time for content creation.
Effortless Social Media Management
What do you like best about the product?
I use Sprout Social for managing social media accounts of five different companies, and I really like the easy posting abilities it offers. It's great to manage multiple accounts in one easy place. The initial setup was very easy, and everything works great with Sprout Social.
What do you dislike about the product?
The constant emails
What problems is the product solving and how is that benefiting you?
I use Sprout Social to manage multiple accounts in one easy place, and I really like the easy posting abilities.
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