Sprout Social
Sprout SocialExternal reviews
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Sprout Social was a game changer
What do you like best about the product?
Sprout gave us the ability to easily draft and schedule social posts across three continents. The reporting feature saves me, as manager, hours every month. I can run a report on any channel or all three in a few clicks
What do you dislike about the product?
There are small things like not being able to tag LinkedIn pages in posts, or not being able to schedule a retweet in advance without adding a comment. But they are minor issues.
What problems is the product solving and how is that benefiting you?
We are solving the issue of a team spread out across London, Pittsburgh, and Sydney, each operating in a separate time zone, trying to collaborate and work together.
Great Social Media Tool
What do you like best about the product?
Ease of producing analytics reports and monitoring options
What do you dislike about the product?
Would love to see Pinterest here added as platform even if it's on a similar basis to schedule notification to post as instagram
What problems is the product solving and how is that benefiting you?
Time-saving, allowed me to grow the business
Sprout Social review
What do you like best about the product?
What I like best about Sprout Social is that fact that you are able to pull reports for Facebook, Twitter and Instagram. You are also able to schedule post for multiple platforms at once.
What do you dislike about the product?
What I dislike is that you are not able to schedule Instagram or LinkedIn post. Also, only one person can be logged on at a time.
What problems is the product solving and how is that benefiting you?
Sprout Social allows us to provide better analytics reports to our clients. We are also able to schedule on there, so if the social platform is acting up, we can use sprout social to post.
Recommendations to others considering the product:
I really enjoy sprout social. I would recommend speaking with someone for more information.
Let Sprout Make You Look Good
What do you like best about the product?
Really love the reporting and usability. I've been using Sprout since about 2012 at my old place of employment and bring it with me to any new career path that I embark on.
What do you dislike about the product?
I would love more insights/reporting into Facebook ads. Otherwise, nothing major that I dislike.
What problems is the product solving and how is that benefiting you?
The reporting takes a lot of work off of my plate which then allows me to focus on other things!
Simple. Straight-forward. Effective. Smart.
What do you like best about the product?
Sprout Social provides a platform that provides access to posting on several platforms at once. Also provides a depth of reporting for each platform. Sprout Social's team level provides a very effective method of collaboration of efforts from other contributors. Best part of Sprout Social...it's not just a platform or piece of software. It's a fully operational wealth of information and resources with a super support staff that listens to and responds to your needs.
What do you dislike about the product?
Having used Sprout Social for only three months so far, there have been very few instances of concern. Most, if not all, have been dealt with by their exceptional support staff.
What problems is the product solving and how is that benefiting you?
Analytics, collaboration, scheduling, listening to audiences, resources.
The ability to follow and provide detailed and easy to follow analytical reporting to our administration is a big plus from using Sprout Social.
Scheduling posts on multiple platforms, including Instagram is a real time savor.
Giving other areas the ability to submit posts saves time and efforts for procurement of material.
The smart inbox provides the tools to customize the audience you are listening to.
The resources made available to customers and non-customers alike earn Sprout Social a top level spot in your bookmarks/favorites.
The ability to follow and provide detailed and easy to follow analytical reporting to our administration is a big plus from using Sprout Social.
Scheduling posts on multiple platforms, including Instagram is a real time savor.
Giving other areas the ability to submit posts saves time and efforts for procurement of material.
The smart inbox provides the tools to customize the audience you are listening to.
The resources made available to customers and non-customers alike earn Sprout Social a top level spot in your bookmarks/favorites.
Recommendations to others considering the product:
Team collaboration, superb customer support, resources and analytical reporting make Sprout Social a very powerful tool that is a must-have for social media administration. All this at an affordable investment.
Visually friendly tool
What do you like best about the product?
Sprout Social is a visually appealing tool to schedule social media posts. It's easy to use and navigate. I enjoyed the analytics Sprout Social gives
What do you dislike about the product?
One downside, at one point, you weren't able to schedule posts to Facebook. This means we need to schedule posts on multiple platforms.
What problems is the product solving and how is that benefiting you?
We are enjoying being able to schedule posts in a timely fashion. We are solving the problems of needing to schedule posts ahead of time and receive metrics and analytics on these posts.
Recommendations to others considering the product:
I would recommend!
Sprout Makes Social Easier
What do you like best about the product?
The reporting feature is fantastic and the main reason we switched to Sprout. I also like how they are constantly added new features.
What do you dislike about the product?
I think the calendar could be put to better use. Would be nice to see past posts beyond the Sent Messages report.
What problems is the product solving and how is that benefiting you?
We needed to get on a regular schedule of posting to social and Sprout has really helped with that. We've also been able to see which channels to focus on because of the in-depth reporting.
A service focused on service
What do you like best about the product?
Easy to navigate UI, functional modules, robust reporting and amazing customer service
What do you dislike about the product?
Steep learning curve (for me, anyways) when it came to keyword filters. Would like to see better competitive listening tools implemented.
What problems is the product solving and how is that benefiting you?
We do most of our monitoring and nearly all of our customer service and other engagement through SproutSocial. We handle scheduling and posting all of our social content through this tool as well.
Recommendations to others considering the product:
It can be a great tool, especially for social media teams who will all be working from the same platform. Single stream monitoring makes competitive or subject matter monitoring of social media nearly impossible.
Great for medium-sized business
What do you like best about the product?
Where Sprout excels is its ability to work within the platform across teams. It makes for easy collaborative and problem solving efforts.
What do you dislike about the product?
The listening tool leaves quite a bit to be desired. The analytics are getting better, but still aren't as meaningful as the one ones in the native platforms. The screenshots from the Sprout analytics platform are very pretty however, making it easy to explain to upper management.
What problems is the product solving and how is that benefiting you?
Social media scheduling and customer care. Sprout is great at tagging team mates to tackle an issue on social media and also has a great workflow to make sure content is approved before being posted.
Recommendations to others considering the product:
Sprout is beginning to look to the future and become a full blown enterprise system. They also recently added Instagram scheduling. If you're looking for a tool to grow with you, Sprout may be the one.
Effective in campaigning event
What do you like best about the product?
We created profile overlays for Facebook
What do you dislike about the product?
Using it wasn't completely into this. I did have to do some searching online find tutorials to know how to set it up. But once I found that it was pretty easy to do and to maintain after that.
What problems is the product solving and how is that benefiting you?
We got the word out to wh community about an event and saw a big response. Sprout helped with that.
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