Sprout Social
Sprout SocialExternal reviews
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Pretty effective for managing social accounts in bulk.
What do you like best about the product?
The reporting features are one of the strongest aspects of the platform in my opinion. Allows for quick analysis of content and overall channel performance.
What do you dislike about the product?
I've experienced quite a few issues with posts publishing incorrectly. When creating posts, previewing them, they will often display differently than what is seen from the tool view. There have also been major integration issues with facebook and instagram.
What problems is the product solving and how is that benefiting you?
Scheduling out posts in bulk, building content calendars, automated reporting, monitoring things on the go from the mobile app.
Recommendations to others considering the product:
Keep an eye on how posts display on the actual social media platform when they are published through Sprout. Although this defeats the purpose of using the tool to some level, you want to make sure quality is prioritized so it's best to review manually.
Great Potential
What do you like best about the product?
My favorite thing about Sprout is having the ability to easily schedule posts. I also like being able to choose which platforms I want to post on, or having the option to schedule and duplicate a post.
What do you dislike about the product?
The notes feature is a great idea, however it needs to be worked on. The notes are done in a way that allows everyone in my sector to read/delete/edit others notes. It would be much better if they were tied to an individual account. The calendar gets very congested and confusing when multiple people are trying to use the notes. I have decided using them is more trouble than it's worth, so I've disabled that feature. If that issue is fixed, then I will be more than happy to use them again.
What problems is the product solving and how is that benefiting you?
I'm able to schedule posts far in advance and choose optimal times to send out the posts. I have realized the schedule and duplicate feature comes in handy when certain posts aren't friendly for a particular platform.
Recommendations to others considering the product:
It's easy to use and pretty streamlined. Allows you to connect multiple accounts, which is extremely helpful. Instagram is the only platform that I wish worked better with Sprout.
Sprout Social Review
What do you like best about the product?
Good easy to understand analytics page about your latest results. Ability to change the timeline to exactly the dates your need. Ability to add multiple profiles and users.
What do you dislike about the product?
Profiles often get disconnected from the profile without a reason. You cant post carousel photos on instagram. There is a strange Instagram publisher option which is hard to understand. The mobile app version of the app is difficult to use. The other day I was unable to post on Twitter because it told me I need someone from the team t o approve it.This never happens on the desktop version.
What problems is the product solving and how is that benefiting you?
Managing multiple profiles. having multiple team members using the account and posting on our social media. Getting social media analysis for post performance
Recommendations to others considering the product:
Add all your profiles on there. Double check facebook followers metrics on sprout compared to organic platform as these often don’t match
Great Analytics, could include more
What do you like best about the product?
Analytics for sure. It’s a beautiful layout (a must for me) and relative information.
What do you dislike about the product?
I wish Sprout included Keyword research as well as options for sourcing influencers.
What problems is the product solving and how is that benefiting you?
Scheduling and Analytics are improved with this software.
Great for Planning
What do you like best about the product?
I like that it allows me to listen socially to whats happening in the industry
What do you dislike about the product?
More scheduling would be nice in order to have more access to different accounts
What problems is the product solving and how is that benefiting you?
Managing posts and understanding the impact that they have
Not bad, could be better.
What do you like best about the product?
I like being able to post to all platforms at once and to schedule posts in advance.
What do you dislike about the product?
I dont like that I can't post to Instagram stories, and that all of my facebook posts get put into one facebook photo library.
What problems is the product solving and how is that benefiting you?
The ability to plan content out in advance and to work remotely from my phone.
The social world in your hands.
What do you like best about the product?
There is a very good interaction with customers and consumers as publications are made about the innovations that the company makes, apart from that it is a very good way to carry out accurate advertising and even facilitates the planning of advertising campaigns, it definitely They get very good results when using this software.
What do you dislike about the product?
I think it should allow the ease of editing and recreating a publication that can be exported on all social networks that are handled at once, instead of being one by one, it would save a lot of time, of course for those companies that only have A social network this will not be a problem.
What problems is the product solving and how is that benefiting you?
Mainly it works to improve the capacities that are possessed to realize publications in the social networks, something that seems to be simple but in reality it needs time dedication and concentration, with this tool it is possible to multiply the results obtained through this world that are the networks social, on the other hand, everything is correctly exposed with respect to the brand, mission, vision and even the target audience, in order to capture much more public, which is why, it reaches a point where they are handled different social networks at the same time, for example, Instagram, Facebook, Twitter among others, and Sprout Social allows you to manage them all together in the same application.
Recommendations to others considering the product:
It totally justifies its price, if in your company you do not use it yet, I advise you not to waste your time, this is the software that will optimize your management and will facilitate you much more the use of social networks, which however easy it may seem you need A lot of time and a lot of planning.
Easy to use
What do you like best about the product?
Incredibly easy to schedule organic social posts. The reporting dashboard is also very helpful to uncover additional insights about how our audience has been engaging with our business profiles.
What do you dislike about the product?
Aside from scheduling a content calendar, it's difficult to learn to use many of the other available tools. We found it challenging to learn how to use the monitoring capabilities of sprout social especially when it came to monitoring our competitors.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it easy to schedule all your monthly social posts across our social media profiles. This has helped us better use our time and worry less about keeping our post frequency consistent.
User Friendly
What do you like best about the product?
Pretty user-friendly and easy to learn and toggle between
What do you dislike about the product?
Wish you could compare to custom time frames
What problems is the product solving and how is that benefiting you?
what posts are performing best and worse, trends, what days performed best and why. When influencers post see how it affects social growth.
Recommendations to others considering the product:
Make sure that your accounts don't get disconnected, it happens pretty often
Easy to use
What do you like best about the product?
It's very simply laid out and easy to use. You're able to have many different users and accounts. One of the most useful tools is when it tells you which times are most likely to get you the best results on your Social Media posts.
What do you dislike about the product?
It's quite expensive to add another social media channel to the software. They seems to have regular shortages where it says 'ill be back soon' but other than that pretty good.
What problems is the product solving and how is that benefiting you?
It's a lot easier to schedule and keep everyone in the loop. Everyone can see messages that are left on a post.
Recommendations to others considering the product:
Make sure you're clear on how you want to use it first and what benefit you want.
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