Sprout Social
Sprout SocialExternal reviews
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Time-Saving but Needs Multi-Login Support
What do you like best about the product?
I like the smart inbox feature in Sprout Social. It is awesome to be able to respond to messages without having to navigate to Instagram, and it saves me time to respond to correspondence there versus having to open a separate app or site.
What do you dislike about the product?
I'm frustrated by the inability for me and my intern to both be logged in at the same time.
What problems is the product solving and how is that benefiting you?
Sprout Social keeps my content organized and saves me time with its smart inbox feature, allowing me to respond to messages quickly without switching apps.
Effective Analytics for Social Management, Needs Better Tagging
What do you like best about the product?
I use Sprout Social for social media publishing management and analytics. A single hub for posting to multiple accounts and the good tagging system for analytic tracking are really helpful. The analytics are the best feature for me, allowing me to see what type of content is performing with the tags feature.
What do you dislike about the product?
Tagging on LinkedIn posts often doesn't show the people I'm directly searching for. Trying to @ a person or company is challenging, and sometimes I have to go directly to LinkedIn to do so.
What problems is the product solving and how is that benefiting you?
I use Sprout Social as a single hub for posting to multiple accounts and for its good tagging system. It allows me to track and analyze content performance through its analytics, which is the best feature for me.
Comprehensive Scheduling with Robust Reporting
What do you like best about the product?
I use Sprout Social for analytics and scheduling social posts. I like that it solves problems like scheduling posts across multiple platforms and accounts, seeing trends, comparing our content against competitors, and putting all analytics in one place. What stands out most to me is the scheduling feature, which makes it very easy and tailors each post to the specifics of each platform. Sprout has more capabilities compared to other tools, cutting down on scheduling time, being more intuitive and comprehensive. It also offers great reporting and competitor comparisons. The initial setup was pretty easy to link our accounts and competitors, although it took a little more time to fully navigate and understand its offerings.
What do you dislike about the product?
I dislike being logged out when someone logs in using the same account. Failed posts and posting videos with large resolutions can be problematic. Some metrics and analytics seem to be inflated.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for analytics and scheduling social posts. It helps with scheduling across platforms, viewing trends, comparing content with competitors, and consolidating analytics in one place.
User-Friendly Interface with Powerful Analytics
What do you like best about the product?
It's user interface and analytics system
What do you dislike about the product?
It can be occasionally be clunky in the calendar
What problems is the product solving and how is that benefiting you?
Understanding our audience reach
Marketing Manager
What do you like best about the product?
the scheduling and calendar view makes it easy to review content and plan
What do you dislike about the product?
the inaccuracy on reporting, it is not the same as meta.
What problems is the product solving and how is that benefiting you?
I cannot think of any at the moment
Super Easy to Use with Great Training Materials and the Best Support
What do you like best about the product?
It's super easy to use, lots of training materials and the best support out there
What do you dislike about the product?
The Smart Inbox is a little clunky and hard to navigate.
What problems is the product solving and how is that benefiting you?
It makes reporting a breeze
Very Good Experience in Sprout
What do you like best about the product?
I really like how Sprout lets you manage multiple social media profiles all together in one platform. The reporting section is super helpful most of the time, especially when I need to prepare specific analyses.
Another thing I appreciate about Sprout is the support team—they’re always incredibly nice and helpful with any requests or issues I have.
Another thing I appreciate about Sprout is the support team—they’re always incredibly nice and helpful with any requests or issues I have.
What do you dislike about the product?
Sometimes a post isn’t published because of instability on the social platform. We understand this isn’t a Sprout issue, but I think Sprout should have some kind of backup plan to handle situations like this.
What problems is the product solving and how is that benefiting you?
Management multiple profiles
Easy Post Scheduling for Volunteer Teams
What do you like best about the product?
I like how you can schedule out posts and it makes it easy for a team of volunteers to also post without the responsibility of having the login information.
What do you dislike about the product?
The mobile app/product is not great and I have a very hard time making proper edits on my phone, which can be difficult for volunteers and also seems counterintuitive since most of these posts will be shown on mobile devices.
What problems is the product solving and how is that benefiting you?
We use Sprout Social for ease of managing our Instagram/FB profiles and with many volunteers, this helps us ensure that we can schedule out posts beforehand and optimize when we do schedule out those posts.
Easy Multi-Platform Scheduling That Keeps Social Posts Organized
What do you like best about the product?
I love how easy it is to schedule our social posts across multiple platforms at once. It makes it simple to plan ahead and schedule our posts in advance, which saves us time and keeps everything organized.
What do you dislike about the product?
When we schedule more than one story post at a time, it forces us to approve it the day of. I’d prefer to be able to schedule both posts in advance so I don’t have to worry about it later.
What problems is the product solving and how is that benefiting you?
Sprout Social gives me back some of my time. It helps me stay organized because I can see a full month’s worth of social posts right in front of me, which makes planning and keeping track of everything much easier.
Effortless Social Media Pre-Scheduling Ahead of Time
What do you like best about the product?
The ability to pre-schedule social media content ahead of time.
What do you dislike about the product?
The mobile version is not very user friendly.
What problems is the product solving and how is that benefiting you?
Using AI to generate Alt Text on images.
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