Sprout Social
Sprout SocialExternal reviews
6,214 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great
What do you like best about the product?
The publishing tool and reporting. The Instagram Reporting was huge when they rolled it out for us. I also like the discovery tool
What do you dislike about the product?
It's been disconnecting social profiles lately - when it's disconnected , it can't report on the social channels so data may be missing.
What problems is the product solving and how is that benefiting you?
Content calendar, reporting, monitoring, content creation, social listening
Recommendations to others considering the product:
The reporting aspect is great - it's very easy to schedule using this software and Facebook has really done some great integrations with it i.e. making sure you tag people and partners if you're posting something to do with a collaboration or feature.
It's a great service but it needs some updates.
What do you like best about the product?
The scheduling calendar in the publishing section.
What do you dislike about the product?
The lack of abilities to tag on Facebook and LinkedIn.
What problems is the product solving and how is that benefiting you?
Grant reports, analytics and scheduling social media posts.
Recommendations to others considering the product:
Try Hootsuite first to see if you need to pay in order to complete your social media needs.
The tool is user friendly and has good support
What do you like best about the product?
Instant support
User friendly
Comprehensive dashboards
User friendly
Comprehensive dashboards
What do you dislike about the product?
Utilising it for sentiment is an extremely laborious task as it entails mannualy tagging each comment - very time-consuming.
What problems is the product solving and how is that benefiting you?
It enables me to measure the performance of content. I can get a clear view of spikes in engagement as well as dips. The main solve is articulating what is working and what isnt...
Recommendations to others considering the product:
There needs to be provision for ease of use when it comes to measuring sentiment
Fantastic, User-Friendly Media Software
What do you like best about the product?
SS is user-friendly and always integrating improved options. They are innovative and provide useful technology.
What do you dislike about the product?
I wish Instagram was a little more willing to flex their tight constraints with SS. But that is not the fault of SS.
What problems is the product solving and how is that benefiting you?
This software allows me to monitor and engage across all social media platforms that I oversee. It makes my life easier and allows me to keep messages and engagements from "falling through the cracks".
Recommendations to others considering the product:
This is a great program and I highly recommend it. They are consistently improving and adding useful functions - not frivolous nonsense.
Best social media monitoring app
What do you like best about the product?
I have never used a better app than Sprout Social, for a small team this was a life saver to quickly pull analytics and data to help us broaden our reach and know what we're doing right and wrong
What do you dislike about the product?
The posting function could use some improvement, however loved that you could post to Instagram!
What problems is the product solving and how is that benefiting you?
Quickly pulling analytics, understanding who our follower base is and how to justify expansion of our team showing how many impressions we really make.
Recommendations to others considering the product:
Don't consider sprout social - JUST DO IT! It will save you eons of time in the long run and they offer dozens of sessions to learn more about how to get the most out of the platform. You don't have to buy the most expensive subscription to get the most out of what you need. You'll still have consultants and folks from the company available at any time all day long to help you. Loved using this platform.
Great tool to monitor social channels
What do you like best about the product?
Sprout Social is a great tool to use for Social Media monitoring and for scheduling one off posts. The streaming view of social media mentions that comes in and can be segmented by several different accounts/categories is very easy to read and being able to mark posts as "complete" and hiding them makes it much less cluttered than some systems I have used. The reporting is also very intuitive. The way that the reporting is visualized makes it easy for me to understand changes in my account much easier.
What do you dislike about the product?
The lack of a bulk upload feature (I have to use Hootsuite to upload lists of tweets I create from data dumps) is really a bummer. That feature is one that I use extensively to push out large amounts of content to one of my social accounts.
What problems is the product solving and how is that benefiting you?
Sprout helped me to monitor social mentions coming in and to respond in real time without having to actually go on any of my accounts. It has saved me a lot of time compared to running through twitter and facebook notifications on the native site. Reporting has also made it much easier to figure out what content is performing best and how my accounts are performing.
Love Sprout!
What do you like best about the product?
I Love that Sprout provides detailed analysis reports, the reps are very responsive, and the tool is extremely easy to use.
What do you dislike about the product?
I dislike that Sprout doesn't automatically publish to Instagram
What problems is the product solving and how is that benefiting you?
We are solving Community Management for various brands and an added benefit is the analysis reports have helped us to gather our quarterly reports to send to clients.
Recommendations to others considering the product:
Sign up for the month to month subscription if you're using for another client in case the client decides to move in another direction.
Sprout Social Reveiw
What do you like best about the product?
The scheduler tool for Instagram and Twitter make social publishing a breeze.
What do you dislike about the product?
Sprout is a little glitchy and sometimes the reports pull incorrect information.
What problems is the product solving and how is that benefiting you?
Need to schedule specifically for Instagram use for clients, especially at optimal posting time like at night and on weekends.
Recommendations to others considering the product:
Try out other software like Hootsuite, Later, and TailWind first. Get the demo of each and see what you like best. They're all very different but do the same thing.
Best Social Media Management Tool
What do you like best about the product?
The discovery tool is unparalleled in it's ability to seek out conversations about your brand.
What do you dislike about the product?
Some of the tagging features don't really sell me, but I may just use it differently than others.
What problems is the product solving and how is that benefiting you?
Definitely reputation management and the urgency to stay on top of tasks like scheduling. The discovery tool is sort of the icing on the cake.
Recommendations to others considering the product:
Just get it. Their customer service is some of the best i've seen with a tech company.
Easy-to-use scheduling tool well worth the investment
What do you like best about the product?
I love being able to schedule posts ahead of time across of our social media channels.
What do you dislike about the product?
I wish Sprout could post directly to Instagram. They recently added functionality to schedule & use push notifications for scheduling which is better than it was previously, but I'm hopeful for added functionality in the future.
What problems is the product solving and how is that benefiting you?
We're able to implement a social media strategy across channels and ensure that our messaging is cohesive. It's really helpful to schedule posts for multiple days on the calendar and to be able to schedule so far in to the future.
Recommendations to others considering the product:
Definitely worth investigating!
showing 5,871 - 5,880