Sprout Social
Sprout SocialExternal reviews
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Easy to Use, User-Friendly, and Packed with the Features I Need
What do you like best about the product?
Easy to use, user friendly, has all the features I need
What do you dislike about the product?
Too many things on the screen at once, could be simplified
What problems is the product solving and how is that benefiting you?
Analytics across multiple social platforms, makes my job easier
Streamlined Social Management with Powerful Features
What do you like best about the product?
I like that I can make a single post and send it to multiple platforms. There's a download feature where I can send our social strategy to our PR firm in a PDF. Sprout Social has many more features and allows us to post video. The initial setup was pretty simple, and the support was great.
What do you dislike about the product?
I wish the schedule time wasn't all the way at the bottom of the create post page. When in the week and month view, you can't scroll to past or future weeks or months; you have to use the arrows at the top to change the week or month. I wish I could scroll.
What problems is the product solving and how is that benefiting you?
With Sprout Social, I don't have to navigate multiple platforms to create posts; I can schedule them in advance. It allows a single post to go to multiple platforms, and I can share our social strategy with the PR firm using the download feature. We switched from HeyOrca because Sprout has more features, including video posting.
User-Friendly Platform with Clear Analytics and Responsive Customer Support
What do you like best about the product?
The platform is very user friendly! I had not used it before I started in my current role but it was very easy to figure out. This is something that I use all day, every day. I like being able to see all of the analytics and understand them so that I can explain them to others. I also really appreciate their customer service team. They are always very responsive and try to help or find answers if the do not know it at the time.
What do you dislike about the product?
I wish that it would show analytics to Bluesky, but it is still a fairly new platform and recently integrated into Sprout.
What problems is the product solving and how is that benefiting you?
It really helps when needing to pull analytics for specific tags (in my case at work, this is divided for our different stakeholder groups).
All My Social Data and Tools in One Platform—A Huge Time Saver
What do you like best about the product?
That all of my social data and tools are consolidated into one platform. It saves me so much time.
What do you dislike about the product?
The inbox dashboard can be overwhelming, especially when you recieve 1,000s of messages each day.
What problems is the product solving and how is that benefiting you?
It's saving me hours with publishing and analytics reporting each week. I have significantly improved the quality of our data reports with the help of Sprout and it's historical platform knowledge.
Everything We Need in One Easy App—Insights, Publishing, Reporting, and Inbox
What do you like best about the product?
I really like that I basically get everything I need in one app—from industry insights, to publishing content across a plethora of platforms, to getting reports on how we’re doing, and being able to manage our inbox. It’s so easy to use, saves me hours each week, and means less clicking and fewer tabs.
What do you dislike about the product?
Sometimes my automated inbox clears don’t work, and I end up having to clear them manually. Honestly, it only happens every now and then, so it doesn’t really bother me.
What problems is the product solving and how is that benefiting you?
We struggled a lot to get clear insights into what our competitors were doing. Sprout gave us a ton of insight into what they’re doing, how they’re doing it, and how we compare. It’s been very helpful for shaping our strategy.
Streamlined Social Management with Excellent Collaboration
What do you like best about the product?
I like Sprout Social for its ability to allow me to collaborate with my team and have a platform to handle scheduling, posting, and guidance. I appreciate the guidance on optimal times to post and the availability of analytics. It's very user-friendly for myself and my team, making the setup straightforward.
What do you dislike about the product?
no issues
What problems is the product solving and how is that benefiting you?
Sprout Social helps me coordinate and schedule all posts in one place, collaborate with my team, and provides guidance on optimal posting times and useful analytics.
Streamlines Multi-Platform Posting with Ease
What do you like best about the product?
I use Sprout Social to post for three different brands across platforms like Facebook, Instagram, LinkedIn, Google, YouTube, and TikTok. I appreciate that I can post on all of these platforms at once while still being able to customize each one. I can start with shared information and then break it out by platform, adding links or making small changes for specific platforms. Also, the initial setup of Sprout Social was very easy.
What do you dislike about the product?
The reporting feels overwhelming. The way the interface looks is a little bit overwhelming, but I understand that there's a lot of information there.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to post for three different brands on various platforms like Facebook, Instagram, LinkedIn, Google, YouTube, and TikTok. I can post to all at once while customizing each platform, adding links or changes to make it specific.
Easy Scheduling and Seamless Approval Sharing
What do you like best about the product?
easy to schedule and share for approval with my manager.
What do you dislike about the product?
It's difficult to add tags to a post and there's no music option.
What problems is the product solving and how is that benefiting you?
Sprout creates an easy to use platform to schedule all my instagram content. I am able to see what the grid will look like. My manager works remote, so sprout was able to help us create a seamless system of approving social posts and captions.
Sprout: User-Friendly with Great, Straightforward Features
What do you like best about the product?
Sprout is very user-friendly and offers great features that make it simple and straightforward to use.
What do you dislike about the product?
I wish their reports offered even more options for LinkedIn.
What problems is the product solving and how is that benefiting you?
It makes it easy to create reports and identify important online conversations about our company, and everything is integrated into a single platform.
Easy-to-Follow UX, Helpful Alerts, and Clear Comment Reviews
What do you like best about the product?
Alerts, UX is easy to follow, positive/negative comment review
What do you dislike about the product?
Sometimes connection to account breaks randomly and has to be relinked. Lots of hoops to jump through to connect work accounts to personal profiles, hard to switch off when both are linked.
What problems is the product solving and how is that benefiting you?
Social listening, monitoring ad comments
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