Sprout Social
Sprout SocialExternal reviews
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Efficient Scheduling with Robust Reporting
What do you like best about the product?
I really like the reporting section in Sprout Social, especially the post performance and profile performance metrics. These metrics are detailed and usually quite accurate, which helps us understand how our work is doing. It's also great that we can quickly grab this information to report to stakeholders in my organization.
What do you dislike about the product?
I would want the Blue Sky integration to be a bit better. It does not do tagging of handles well, and LinkedIn handle/org tagginf also does not always work. Another challenge is the Blue Sky metrics; they're not integrated yet, either. It would be nice if that could be better to ensure that we can have similar data for all the platforms.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for scheduling content across nine platforms, especially over weekends. It's helpful for competitor analysis and has a great tagging system. The post approval feature and detailed reporting metrics make it easy to report to stakeholders.
Incredible platform with incredible tools that support my growth.
What do you like best about the product?
The main reason I chose Sprout Social is the mobile app. While I do 99% of my posting on the desktop site, being notified when a post is successful is critical and super helpful to my day-to-day.
What do you dislike about the product?
There is very little I dislike; there are a few nuanced things that aren't 100% perfect, but nothing that I can really say I dislike.
What problems is the product solving and how is that benefiting you?
Sprout social allows me to have a birds eye view over multiple social accounts, keep track of posting, and if I want/need it, plenty of reports and data to back things up. It makes my social media management services easy and scalable.
Sprout Social: Desktop-Friendly with Robust Scheduling
What do you like best about the product?
I like the performance feature that lets me know the best time to schedule posts based on audience history, and I can view the entire month or more at a glance to move things around easily. I love that I can leave notes on the calendar to reference when scheduling, which is helpful because I deal with many posts from different projects going live throughout the month. Sprout Social allows me to post natively on behalf of brands without needing direct access, and I find it the best to use, particularly on desktop.
What do you dislike about the product?
I don't have any issues!
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule posts for our client brand without needing direct access to the social accounts and to optimize post timing using audience data. The calendar notes help manage multiple posts by allowing easy adjustments and reference.
Effortless Post Scheduling and Editing
What do you like best about the product?
I like Sprout Social because it helps ensure that my posts are on time and lets me schedule in advance. I also like the fact that I can edit and filter photos within Sprout Social, which means I don't have to download other apps to edit the photos I want to post. Plus, the initial setup of Sprout Social was very easy.
What do you dislike about the product?
It takes a while ot login sometimes
What problems is the product solving and how is that benefiting you?
I use Sprout Social to make sure my posts are on time by scheduling in advance. I like that I can edit and filter photos without needing other apps.
Efficient Client Management and Stellar Support
What do you like best about the product?
I appreciate how easy it is to handle multiple clients on one platform with Sprout Social. The platform makes it simple to schedule posts and effectively monitor social conversations. I also find the reporting features comprehensive, providing all the necessary numbers for reports and case studies. Plus, the attentive team is a standout, offering consistent support and guidance.
What do you dislike about the product?
I would love a stronger social competitor auditing tool. Also, the ability to upload custom thumbnails on scheduled TikTok posts.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it easy to schedule posts, monitors social conversations thoroughly, finds ideal posting times, and provides all necessary numbers for reports and case studies. It enables handling multiple clients on one platform, which is crucial for managing many clients' social presences.
Powerful Scheduling, Previews, Drafts, and Robust Reporting Across Platforms
What do you like best about the product?
The ability to schedule, preview, and draft posts for multiple platforms. And their robust reporting
What do you dislike about the product?
We have 100+ locations - I wish we could manage all of our location Facebook pages here. Along with Google Business Profile (not just posting, but actually managing listing information)
What problems is the product solving and how is that benefiting you?
Helping me get ahead and schedule posts in advance!
Perfect for our needs
What do you like best about the product?
I love that the calendar scheduler is a visual format so that I can see everything I have planned. I also love that, as long as I keep up with tags, the reporting tool makes it easy for me to see the impact of my campaigns. It's also great that all our analytics across platforms can be in one place rather than having to bounce around.
What do you dislike about the product?
I dislike that tagging other companies doesn't always work even when I know I have the correct social media handle.
What problems is the product solving and how is that benefiting you?
We need an easy way to report out on the efficacy of our marketing campaigns. Because we utilize the campaign and tag features, we can pull reports very easily to show how many impressions and clicks we got and which posts were the most popular. We especially love this latter feature.
Sprout Social is worth the money.
What do you like best about the product?
Right out of the gate, Sprout Social was an easy setup with immediate usable results. I've had experiences with other services, including those that claim to mimic Sprout for a cheaper price, but they don't. I've also done direct comparisons with other services, even over time, and Sprout seems more reliable and accurate when compared to platform-specific metrics. I've grown to trust it, and so have my clients.
What do you dislike about the product?
You DO have to stay on top of disconnections and there is the occasional hiccup when a platform changes something that Sprout has to react to, but that is true of any service. Again, while some others might appear to be more competitive on price (Sprout IS "expensive"), but in the end it's probably worth the cost.
What problems is the product solving and how is that benefiting you?
Since we are scoped with clients to post content, the differentiation between post performance and profile performance is very helpful. The control you have over downloadable reports is also helpful, as are the different formats (CSV, PDF), saves a lot of time.
Effortless Social Media Management with Trend Insights
What do you like best about the product?
I use Sprout Social for social media and brand management on behalf of my organization. I love how it keeps everything organized in one place, allowing my team to manage social media without always needing to be logged in through the native app. The feature that lets us prioritize from oldest to newest is really useful. I appreciate the easy options for hiding comments and identifying trends. Responding to messages through Sprout is convenient because I can clear them out and focus on older comments. Identifying trends helps me share valuable material across other departments. The initial setup was very easy, and it's also easy to have multiple users.
What do you dislike about the product?
everything is clean and easy to use/understand, the scheduling tool helps plan and schedule content, and also saves time
What problems is the product solving and how is that benefiting you?
Sprout Social keeps our social media organized in one place, lets the team manage without constant app logins, prioritizes messages, hides comments, identifies trends, and simplifies responding to messages, making social management easy and efficient.
Reliability and Ease with Sprout Social
What do you like best about the product?
I save a tremendous amount of time scheduling posts across 50+ social media accounts with Sprout Social. I like its ease of use and reliability. I especially value the publishing feature, which lets me schedule an entire month of posts knowing they'll go up reliably. The inbox feature is also great as it allows me to see and respond to comments and messages right away. The initial setup was easy, and I would highly recommend Sprout Social.
What do you dislike about the product?
There is nothing I don't like
What problems is the product solving and how is that benefiting you?
I save a tremendous amount of time scheduling posts across 50+ social media accounts. With publishing, I can schedule an entire month confidently. The inbox lets me see and respond to comments and messages immediately.
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