Sprout Social
Sprout SocialExternal reviews
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Quick and Concise
What do you like best about the product?
Sprout Social allows me to quickly and easily monitor the progress of all my clients, and export high level data for executives that makes sense and empowers decision making.
What do you dislike about the product?
The user interface for adding/removing profiles is always a bit tricky for me. The usability isn't perfect, but I eventually figure it out.
What problems is the product solving and how is that benefiting you?
Sprout Social allows my team to quickly analyze content performance and make tweaks over time to optimize and fuel growth - for both content engagement and overall channel growth.
Quick and easy review of social media KPIs.
What do you like best about the product?
The most helpful part of Sprout Social is being able to review our analytics in real time for our chosen internal metric goals. We also love the ability to measure ourselves versus competitors in our field. Also auto-publishing is a labor saver.
What do you dislike about the product?
As with any corporation SAAS offering, we always wish it could be a bit cheaper. That's nitpicking, but this section is required.
What problems is the product solving and how is that benefiting you?
Measuring our efforts versus our advertising spend to verify our strategies. Also the ability to know how many people are leaving our platforms gives us greater context.
Recommendations to others considering the product:
Understand your social strategy and scheduling before choosing a robust platform like Sprout Social.
Concise, simple, yet highly functional
What do you like best about the product?
Sprout makes syndicating posts out to other networks extremely easy. If I create a post for one of my Facebook pages, I can post it, then duplicate that post automatically to be shared on another network. The publishing calendar is also extremely easy, especially if I am going on vacation or where I won't be at my computer for an extended period of time. I can schedule my posts, then just go on vacation without any worries. My posts always go out.
What do you dislike about the product?
Sometime posting videos are more complicated than they need to be. I will complete all required fields, use the correct video codec, but it still will not let me send the post. Errors are fine, but it doesn't tell me why it won't let me send the post. No error messages, or red flags to correct, just a greyed out "Send" button.
What problems is the product solving and how is that benefiting you?
The biggest problem we have solved is the publishing calendar issue for auto posting. Having the option to schedule posts on all networks for weeks and weeks makes things so easy for us.
Recommendations to others considering the product:
This is an inexpensive, yet expansive social media management platform. Easy to use, with features for a simple or pro user.
Great tools and analytics
What do you like best about the product?
I use Sprout Social for my Etsy store. It's a bit of a luxury, but I find that having easy analytics across my social media channels really helps.
What do you dislike about the product?
I wish that you'd include hashtag searches in the basic plan, and I also use linkin.bio, which you don't support. I use Later to schedule my image posts because of that.
What problems is the product solving and how is that benefiting you?
I've actually kept up with my social media feeds, even though I'm a one-(wo)man-band who also has a full-time job. There are so many features that I'd like to have the time to dig into.
Recommendations to others considering the product:
They have the best analytics for my store, and they keep adding new features. I also appreciate how quickly their customer service staff gets back to me.
Making social easy with Sprout Social
What do you like best about the product?
The best part about Sprout is the ability to schedule (and re-schedule) posts across multiple platforms.
What do you dislike about the product?
The future of Sprout will be exciting! I would love to see more incorporation of search and post features embedded right into the platform.
What problems is the product solving and how is that benefiting you?
As a small agency owner, I have SO MUCH to do on a day-to-day basis. Sprout helps me save a lot of time and a lot of worry. It's wonderful knowing that at least one portion of my business will run smoothly, without question!
Recommendations to others considering the product:
Take the time to review all the tutorials and videos - I jumped in, thinking I could figure it out on my own. While it is very user-friendly, you can get so much more value from the software if you go through the tutorials. Also, this is good advice not only at the beginning but also definitely go back, every now and again, to refresh and update your skills.
Great user friendly platform!
What do you like best about the product?
The interface of Sprout Social allows for easy use for both my team and clients!
What do you dislike about the product?
On occasion the platform gets glitchy which can result in confusion.
What problems is the product solving and how is that benefiting you?
It allows me to organize 15 social media accounts and set up workflows with my clients.
One-stop social media management
What do you like best about the product?
Sprout’s platform is easy to learn and navigate and makes managing social media simple and fun!
What do you dislike about the product?
I would like to be able to see historical posts on the calendar.
What problems is the product solving and how is that benefiting you?
Reporting statistics and trends that show positive results, plus it helps determine what content to post going forward.
Overall, a great tool
What do you like best about the product?
The asset library and publishing tool are excellent as is the reporting.
What do you dislike about the product?
There are still some features which are missing such as the ability to easily duplicate posts across channels
What problems is the product solving and how is that benefiting you?
The inability to duplicate posts across channels proves costly. For the price, there should also be a hashtag generator (hashtag monitoring).
Great platform for social performance
What do you like best about the product?
The capabilities and features for posting
What do you dislike about the product?
The reports need more depth and the support team has lack of business aence.
What problems is the product solving and how is that benefiting you?
Managing several countries and platforms at once.
Sprout Services review
What do you like best about the product?
Using social media apps for business takes much effort and resources. Sprout offers a variety of marketing services that improves your company's visibility. Sprout is an exceptional alternative to hiring full time staff to market your own business, especially for small businesses.
What do you dislike about the product?
One of the more complex and ever changing industry is (IT) Information Technology. By nature of the number of topics and services that IT supports, subject matter experts are needed to research and promote the staff, the applications, and the challenges of IT
What problems is the product solving and how is that benefiting you?
Getting visitors to our website, visibility into our offerings and expertise
Recommendations to others considering the product:
With the variety of digital marketers in the area, be sure to evaulate & select on price, capabilities and proven results.
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