Sprout Social
Sprout SocialExternal reviews
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Daily Grind
What do you like best about the product?
It's relatively easy to use in terms of posting content to the correct channel.
What do you dislike about the product?
Tagging content and generating reports isn't particularly intuitive.
What problems is the product solving and how is that benefiting you?
I am using my time more efficiently with developing content and Sprout as a tool for posting is great. From other products, I have had more support from individuals in terms of providing competitive intelligence and use of the tool.
Makes Social A Breeze
What do you like best about the product?
I love the ease of duplicating posts across channels. I love seeing the calendar of the posts laid out making it easy for my clients to review.
What do you dislike about the product?
I wish exporting the calendar could be at a weeks time with the full post. I wish reporting could be duplicated across accounts.
What problems is the product solving and how is that benefiting you?
Being able to schedule my posts for my clients with ease.
Easy to use software for muti-location business.
What do you like best about the product?
Sprout makes it easy for me to schedule content for 50+ locations on multiple platforms. This saves our company a tremendous amount of time.
What do you dislike about the product?
The only downside is we seem to have reoccurring issues with Instagram and publishing videos.
What problems is the product solving and how is that benefiting you?
With sprout we have been able to bring all social networks to one place and streamline the process of posting content and responding to reviews.
Reliable and Insightful Social Media Management Platform
What do you like best about the product?
It comes down to the ease of previewing your posts and scheduling content as needed (i.e., frequency, urgency, category, etc.) onto your social media platforms.
What do you dislike about the product?
We're in an older grandfathered plan, so there are limitations to knowing what is being said in the market place and organizing content by categories.
What problems is the product solving and how is that benefiting you?
The biggest is scheduling content as we need it to go live. With different compliance updates and regulations, the platform allows for a blast on all channels with a preview to see the post, if it is too long, etc.
Recommendations to others considering the product:
Schedule an intro call and establish your social media objectives. From there, make sure that Sprout has those at the top of mind and how they can be addressed through a live demo of the platform. Be open and ready to discuss!
Great Tool To Streamline Publishing, Community Management and Reporting
What do you like best about the product?
Community management and reporting. These two features have saved our team a ton of time!
What do you dislike about the product?
Not able to schedule posts on Glassdoor.
What problems is the product solving and how is that benefiting you?
Streamlining reporting has been a huge win for our team.
Recommendations to others considering the product:
This is one of the most robust social media management tools on the market with excellent customer service. My team is very happy we chose Sprout Social!
Good for agency+internal multiuse
What do you like best about the product?
The ability to manage internal social channels as well as client channels within the same platform.
What do you dislike about the product?
Slow to update alongside platform changes
What problems is the product solving and how is that benefiting you?
Great for organic platform insights and reporting
Best Social Media Tool We Use
What do you like best about the product?
Sprout social has the most reliable platform I have used (and I have used them all). The calendar feature is great and the reporting is robust and visual. We rarely have any bugs or glitches and if we do contacting support is very easy.
What do you dislike about the product?
Image quality sometimes is jeopardized with scheduling. Cannot figure out why that is and it hasn't been a huge issue.
What problems is the product solving and how is that benefiting you?
Reporting is a lot easier with Sprout. We have also solved inconsistencies in our content schedule and posting cadence by being able to schedule things out.
Recommendations to others considering the product:
Don't waste time or money trying other platforms. Sprout has the best features and the best price, and works consistently when we need it to.
Higher ed and Sprout Social
What do you like best about the product?
The easy reporting tools that keep getting better are the most impressive and used feature for my department.
What do you dislike about the product?
Messages and monitoring or keywords/geo/hashtags is clunky and could be better for higher ed purposes. Messages is pretty difficult to get how we'd like it because we offer so many programs we'd need to track a lot of keywords, phrases and locations.
What problems is the product solving and how is that benefiting you?
Tracking of campaigns has been much easier with Sprout Social than Hootsuite (what was used before), we're able to see more impactful data now than ever before and inform future campaigns.
Recommendations to others considering the product:
Make sure to talk to a rep on the phone and get a walkthrough, also join a webinar. They're very helpful and easy to talk to and willing and eager to help users get started right.
resourceful and easy understandable
What do you like best about the product?
being able to create content for different platform in one easy website
What do you dislike about the product?
lack of information to help understand the useful tools available
What problems is the product solving and how is that benefiting you?
posting and interacting with our audience easier
Great product to streamline your social media efforts.
What do you like best about the product?
Reposting, Scheduling and previewing are fantastic. Being able to work ahead with scheduling, preview what it will look like on the native platform, and to repost content from followers either immediately or on a schedule allow for a huge amount of flexibility.
What do you dislike about the product?
I'd really like for there to be bulk scheduling built-in at all levels. This seems like a basic feature.
What problems is the product solving and how is that benefiting you?
Taking a task that could take up hours of my day every day and compressing it into a single channel or a single day to program out weeks of content has been amazing. It is allowing one person to do the job of a team.
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