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Sprout Social

Sprout Social

Reviews from AWS customer

3 AWS reviews

External reviews

6,238 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

Not bad, could be better.

  • October 18, 2019
  • Review provided by G2

What do you like best about the product?
I like being able to post to all platforms at once and to schedule posts in advance.
What do you dislike about the product?
I dont like that I can't post to Instagram stories, and that all of my facebook posts get put into one facebook photo library.
What problems is the product solving and how is that benefiting you?
The ability to plan content out in advance and to work remotely from my phone.


    Online Media

Love the ease of use!

  • October 15, 2019
  • Review provided by G2

What do you like best about the product?
I love the availability to post to Instagram and how fast the posts go through via publishing.
What do you dislike about the product?
Not able to do multiple picture posts through the app. Not able to respond directly or like Instagram posts/comments directly from our message dashboard.
What problems is the product solving and how is that benefiting you?
Makes posting on weekends or early in the day very early. I love being able to like Facebook posts and respond directly from sprout.


    Machinery

Works pretty flawlessly

  • October 10, 2019
  • Review provided by G2

What do you like best about the product?
I use Sprout Social to schedule posts for the month and it automatically posts to all our social media.
What do you dislike about the product?
This is very nitpicky, but as I am scheduling posts for the next month, I have to keep going from today's date in the calendar over to the next month. It would be cool if once I started scheduling in November (for December), the app would remember that so I don't have to go back and forth
What problems is the product solving and how is that benefiting you?
It's just me doing marketing here so actually posting and tracking posts and replies would take up half my time without this app. The analytics are also very helpful!


    Public Relations and Communications

An essential for Social Media Management

  • October 04, 2019
  • Review provided by G2

What do you like best about the product?
I love being able to schedule posts in advance. There is no better feeling than scheduling content a month in advance and knowing it will be posted on the correct platforms. I also love how it streamlines the messages people send to my clients.
What do you dislike about the product?
For a while, Sprout Social had issues with posts. I received multiple failed post notifications within several weeks. That was frustrating, but it seems as though they have remedied that problem. I wish the Instagram story schedule feature actually scheduled the stories. Currently, it just sends a notification when it is time to post instead of actually posting it.
What problems is the product solving and how is that benefiting you?
As I mentioned before, there was an issue with failed posts, but it has been remedied.


    Becky L.

Excellent Social Media Workflow

  • September 30, 2019
  • Review provided by G2

What do you like best about the product?
Sprout makes it easy for our team to see multiple channels of inbound social media comments, posts, tags, and mentions. The filtering is a nice feature and is easy for anyone on our team to use - from manager to rep.
What do you dislike about the product?
Every now and then some of the UI has a hiccup but the support team is always very quick to assist, and they are very good at messaging about planned downtime.
What problems is the product solving and how is that benefiting you?
We solve the problem of immense inbound mentions and posts, and we are able to reply to posts and address them without our reps having to log in to multiple pages. Multiple reps can manage multiple pages in real time. We use Sprout for both our marketing teams and our customer support team efforts in social media.
Recommendations to others considering the product:
We love Sprout and we don't know what we would do without it. Go crazy, probably? haha


    Irina S.

The social world in your hands.

  • September 27, 2019
  • Review provided by G2

What do you like best about the product?
There is a very good interaction with customers and consumers as publications are made about the innovations that the company makes, apart from that it is a very good way to carry out accurate advertising and even facilitates the planning of advertising campaigns, it definitely They get very good results when using this software.
What do you dislike about the product?
I think it should allow the ease of editing and recreating a publication that can be exported on all social networks that are handled at once, instead of being one by one, it would save a lot of time, of course for those companies that only have A social network this will not be a problem.
What problems is the product solving and how is that benefiting you?
Mainly it works to improve the capacities that are possessed to realize publications in the social networks, something that seems to be simple but in reality it needs time dedication and concentration, with this tool it is possible to multiply the results obtained through this world that are the networks social, on the other hand, everything is correctly exposed with respect to the brand, mission, vision and even the target audience, in order to capture much more public, which is why, it reaches a point where they are handled different social networks at the same time, for example, Instagram, Facebook, Twitter among others, and Sprout Social allows you to manage them all together in the same application.
Recommendations to others considering the product:
It totally justifies its price, if in your company you do not use it yet, I advise you not to waste your time, this is the software that will optimize your management and will facilitate you much more the use of social networks, which however easy it may seem you need A lot of time and a lot of planning.


    Marketing and Advertising

Easy to use

  • September 26, 2019
  • Review provided by G2

What do you like best about the product?
Incredibly easy to schedule organic social posts. The reporting dashboard is also very helpful to uncover additional insights about how our audience has been engaging with our business profiles.
What do you dislike about the product?
Aside from scheduling a content calendar, it's difficult to learn to use many of the other available tools. We found it challenging to learn how to use the monitoring capabilities of sprout social especially when it came to monitoring our competitors.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it easy to schedule all your monthly social posts across our social media profiles. This has helped us better use our time and worry less about keeping our post frequency consistent.


    Marketing and Advertising

Sprout review

  • September 26, 2019
  • Review provided by G2

What do you like best about the product?
Sprout social is very easy to use. I have been using sprout for about 3 years now and have utilized many of its tools and features. Sprout makes community management and scheduling posts very convenient.
What do you dislike about the product?
The bulk scheduler template. The feature to add an image link doesn’t work with dropbox
What problems is the product solving and how is that benefiting you?
Being able to bulk schedule is a great feature.
Recommendations to others considering the product:
Use the bulk scheduler to save time!


    Marketing and Advertising

Well organized and simple to use

  • September 26, 2019
  • Review provided by G2

What do you like best about the product?
I love how you are able to bulk schedule while publishing. Responding to messages for social media platforms is easy to use, nothing too crazy about the process, it is very straight forward. The messages lets you see past messages you have responded to and delete messages straight from Sprout, so there is no need to toggle back and forth between platforms. I also love the new reviews feature.
What do you dislike about the product?
I do not like that I have to upload each photo for publishing, making for a longer process. I also do not like price too much, I feel it is too expensive for the small number of users that are able to use the platform.
What problems is the product solving and how is that benefiting you?
I am trying to solve the problem of bulk scheduling. This was not available in the past, and now it is which makes my job ten times easier.
Recommendations to others considering the product:
This is a great tool for any digital marketing needs. You have all your social profiles in one place, can easily perform community management, publish content, and a wide variety of analytics for reporting.


    chloe d.

Excellent tool!

  • September 25, 2019
  • Review provided by G2

What do you like best about the product?
It is very much important for businesses to be active at the platform of social media. Brands are also very active on social media nowadays. To help businesses in becoming much active Sprout social helps a lot. It makes the strong social media representation and effective CRM.
What do you dislike about the product?
Keyword optimization is very much limited for the app. Keywords are the essential element of any marketing research. You can make your brand much popular if you hit the right keyword. Therefore this problem is needed to be fixed. The app is available for small businesses and these businesses are in need of such keywords so these should not be limited.
What problems is the product solving and how is that benefiting you?
To manage your social media marketing program, you need to have a powerful tool. Sprout social provides enormous services in this regard with accuracy and effectiveness. It manages the social media channels of the businesses very efficiently.