Sprout Social
Sprout SocialExternal reviews
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Great for scheduling lots of content at once
What do you like best about the product?
I love the fact that you can choose to schedule a single post for multiple dates, all in one click.
What do you dislike about the product?
The analytics are quite limited compared to other social media platforms such as Hootsuite. It's also difficult to access information about competitors.
What problems is the product solving and how is that benefiting you?
SproutSocial saves me a lot of time when scheduling social media posts in advance. I realised I can do it all independently without hiring people to do it.
Recommendations to others considering the product:
Maybe use it in conjunction with other products such as Social Bakers
Easy to use
What do you like best about the product?
It is easy to use and has a great support staff. We use it to post on Instagram, Twitter, Facebook, and Linkedin. It is great to schedule out post so I do not have to set a reminder to post them on my days off or after work hours.
What do you dislike about the product?
I wish you didn't have to still verify everything in the Instagram app. This is most likely an Instagram problem but it would be easier if I did not have to switch over to Instagram app to publish a post with more than one photo. There is also a problem where sometimes the first comment feature does not appear as an option for some posts. I wish you didn't have to still verify everything in the Instagram app. This is most likely an Instagram problem but it would be easier if I did not have to switch over to Instagram app to publish a post with more than one photo. There is also a problem where sometimes the first comment feature does not appear as an option for some posts.
What problems is the product solving and how is that benefiting you?
I love that I do not have to remember to post a social media post on my days off or after work hours. I wish you didn't have to still verify everything in the Instagram app. This is most likely an Instagram problem but it would be easier if I did not have to switch over to Instagram app to publish a post with more than one photo. There is also a problem where sometimes the first comment feature does not appear as an option for some posts.
Recommendations to others considering the product:
Much easier to use than Hootsuite and I got trained in that
Great all-rounder
What do you like best about the product?
Lots of functionalities in one platform, unlike some that specialise in one thing.
What do you dislike about the product?
It can’t manage all things on Facebook such as groups and fundraisers
What problems is the product solving and how is that benefiting you?
Tasking messages to different departments, publishing content and the ability to generate quick reports
Recommendations to others considering the product:
It’s a good tool with lots of functionality
Useful tool with lots of features, their support team are helpful and responsive.
What do you like best about the product?
The interface is easy to navigate, and there are a lot of helpful features. Reporting is made very simple and easy to understand, yet goes into enough depth. The info "?" bubbles explain the reports well. Scheduling is the most useful feature.
What do you dislike about the product?
There are API limitations, it's annoying that often different social media accounts need to be regularly reconnected. And different team members have different permissions, so it takes a while to get set up with those with the right permissions for various things. Perhaps there could be a tool within Sprout Social, where you can notify colleagues with higher permissions that things need to be approved i.e. reconnecting profiles, approval etc and it notifies them via email.
What problems is the product solving and how is that benefiting you?
Competitive analysis as well as reporting, is something that would be impossible to do without Sprout Social. Therefore, it is highly beneficial for us to take learnings and optimise our output.
Recommendations to others considering the product:
Give it a try and use the trial to explore the different tools. Always reach out to customer service because they are very helpful.
Pretty effective for managing social accounts in bulk.
What do you like best about the product?
The reporting features are one of the strongest aspects of the platform in my opinion. Allows for quick analysis of content and overall channel performance.
What do you dislike about the product?
I've experienced quite a few issues with posts publishing incorrectly. When creating posts, previewing them, they will often display differently than what is seen from the tool view. There have also been major integration issues with facebook and instagram.
What problems is the product solving and how is that benefiting you?
Scheduling out posts in bulk, building content calendars, automated reporting, monitoring things on the go from the mobile app.
Recommendations to others considering the product:
Keep an eye on how posts display on the actual social media platform when they are published through Sprout. Although this defeats the purpose of using the tool to some level, you want to make sure quality is prioritized so it's best to review manually.
Reliable social media management tool
What do you like best about the product?
Sprout Social is a user-friendly scheduling platform that permits you to share posts on multiple social media networks. It is well-suited for all sizes of organizations. It is a monitoring and engaging tool that offers a complete outline of the content analysis and has the facility to view month by month, week by week, day by day, etc. It provides a separate analysis of organic and paid metrics.
What do you dislike about the product?
There is no option to post gifs that appears silly in this modern world. At times, the post fails due to the failure of the system. This tool must be free of errors, until and unless there is an outage in another social media network such as Facebook. Sprout must notify about it. It does not allow the users to tag pages in Facebook posts. Drafts do not stay longer if you don’t make a time table for them.
What problems is the product solving and how is that benefiting you?
Sprout Social offers numerous accessible features. It permits the engagement of business with the people and develops relationships between them efficiently. A business gains many advantages from the explanations for social media advertising, social media administration, customer care services, and social media analytics utilizing Sprout social. The services delivered by Sprout Social supports organizations in handling their social media accounts in an efficient and resourceful manner.
Sprout Social Review
What do you like best about the product?
Sprout is a great way for us to plan our social media content. We have a multi-step "rule" in place which sends planned content to our Director of Marketing for final approval, something we find has been extremely helpful as our SM Coordinator position was relatively new. We also love the reporting aspects of the platform.
What do you dislike about the product?
The Tasks feature seems to be geared more towards those in sales (not really necessary for us).
What problems is the product solving and how is that benefiting you?
No issues so far! We are diving deeper into the platform by figuring out more ways to best utilize it.
Increase clientele with publication of content on social networks.
What do you like best about the product?
With this software I can establish strong content criteria and strategic publications on social networks. I also like it because I can monitor the posts, since the mentions of the social networks can be followed with the aim of searching for publications of certain words. I love Social Sprout because the report in visual terms is excellent, provides good graphics and optimal data tables.
What do you dislike about the product?
It is a bit expensive for companies with many workers, since the program is per user and its cost too., In addition, the cost rises if you want to have more functions. I don't like that the reports are much more prepared, I mean that a heat map can be the solution. Another element that interferes with the total productivity of the program is that it needs consistent interaction metrics on all social platforms, that is, it would be ideal that it could cover all, not just some.
What problems is the product solving and how is that benefiting you?
We like Social Sprout a lot because it is being used to track competitive social networks and their specific content. We can adapt this software to market strategies very easily. Online marketing, branding and advertising is essential for Sprout Social, therefore we apply it to these three elements in our company and we have obtained an increase in our clients in recent months.
Recommendations to others considering the product:
It is certainly a program that I can recommend very safely. It really meets the needs of marketing and its subsequent analysis of digital content. We are completely happy with its implementation and even more so being in a company as formidable as ours. It is ideal for those with interests in increasing the clientele.
Sprout Social works well for our needs
What do you like best about the product?
Fairly easy to publish posts and stays connected to social media accounts much better then Buffer
What do you dislike about the product?
$100 is a little pricy for intro bpackage compared to competetitors such as Buffer
What problems is the product solving and how is that benefiting you?
Makes publishing multiple posts for multiple clients fairly simple. Reporting is great and holds us accountable to staying on top pf our campaigns to outdo last months statistics
Recommendations to others considering the product:
A little pricey compared to others, but worth the price if you are going to utilize all the services.
User-friendly Social Media Management Platform
What do you like best about the product?
The scheduling and responsiveness of the platform. Quick reporting capability that has competitor analysis. Great content management ability with the option of list view, weekly, or monthly view.
What do you dislike about the product?
Doesn't create a link on Instagram, no hashtag recommendations, and user names don't pull up on Instagram.
What problems is the product solving and how is that benefiting you?
Publishing and scheduling. The benefits is the Facebook Competitor Insights.
Recommendations to others considering the product:
It's great to use, but I would like for another platform that could include multiple users.
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