Sprout Social
Sprout SocialExternal reviews
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User-Friendly Scheduling and Calendar Views
What do you like best about the product?
I like using Sprout Social for social scheduling and community management. It helps me have my calendars in one place and connect with my audience. The scheduling and calendar views are what I like most because they're very user-friendly. The initial setup of Sprout Social was super simple.
What do you dislike about the product?
I wish we could make edits for different channels on the same page and not having to duplicate to edit.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me keep my calendars in one place and connect with my audience.
Insightful Reporting, Needs API Openness
What do you like best about the product?
I like their reporting, which is very data-intensive and data-heavy. The API is something I also like when I get to use it because I think it's robust. The reporting is really the most helpful part for me, as it helps keep insights and understand consumer pain points and track if we are trending in a good direction. The sentiment and review reporting help address larger issues. Additionally, the initial setup was pretty easy, just connecting the accounts and starting to create custom reports.
What do you dislike about the product?
I think Reddit has always been a tough area for most social media platforms. I agree with the whole 'each community counts as an account connection' thing, though I might not like it. Certain aspects of the API are limited and only available if you pay for them, which I wish was more open.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to monitor social profiles and manage sentiment, keeping our finger on the pulse of customer opinions. Its reporting lets me gain insights, track trends, and address issues from feedback.
User-Friendly with Efficient Scheduling
What do you like best about the product?
I like that Sprout Social is super user-friendly and easy to use. The reporting is structured in a really useful and helpful way for showing the value of social media. I appreciate that the posting and scheduling functions are designed to be efficient and organized. They constantly provide resources to help me keep up to date on the latest social media trends and best practices. The initial setup of Sprout Social was very easy and quick.
What do you dislike about the product?
I think the connections to platforms can be sensitive and disconnect sometimes, which can be frustrating. There are also limitations to tagging accounts. Sometimes, when you post "immediately" instead of scheduling, there is a pretty significant delay from when it shows up in your publishing calendar.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule posts across platforms and streamline reporting by consolidating performance metrics. It demonstrates social media's value to management, being granular for managers while keeping things efficient and organized.
Empowers Social Management, But Expensive
What do you like best about the product?
I like the interface of Sprout Social. I think it's really intuitive and user-friendly. The initial setup was pretty quick and easy.
What do you dislike about the product?
I do think Sprout Social nickels and dimes you for every single penny. Their reporting features aren't available in certain tiers even though we pay about a person's salary per year to be able to use the platform, which I think is a little bit ridiculous.
What problems is the product solving and how is that benefiting you?
Sprout Social lets us post across multiple channels without manual effort and aggregates reporting so we don't have to log into each platform individually.
Efficient Social Media Management with Great Support
What do you like best about the product?
I like using Sprout Social for managing multiple media accounts, as it helps me post across many different accounts efficiently and effectively. I like the calendar interface, which is a great visualizer to see what needs to be posted, what has been posted, and what we've already sent. Setting up accounts is fairly easy and straightforward.
What do you dislike about the product?
I have had some issues with the connect, but overall, I've been able to resolve it with their help desk.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for managing multiple media accounts. It lets me post across different accounts to be more efficient and effective at my job.
Easy Cross-Platform Scheduling and Results Tracking
What do you like best about the product?
It makes it easy to schedule posts across platforms and then evaluate results.
What do you dislike about the product?
The price. As a nonprofit, platforms like this are very expensive relative to our budget. We also need to have unique logins for each team member, which is extraordinarily costly and limits our use of the platform.
What problems is the product solving and how is that benefiting you?
Centralizing our social media is a benefit for all the obvious reasons. We don't need to go into 3+ accounts to create posts, this does it for us.
User-Friendly with Excellent Publishing and Analytics
What do you like best about the product?
I use Sprout Social for social media calendar and publishing at a law firm, and it has made posting to our channels more efficient. I like that it is very user-friendly, and I particularly value the publishing calendar and analytics because publishing is easier and the analytics help with monthly reports. The initial setup was very easy, and the onboarding was helpful.
What do you dislike about the product?
Tagging on LinkedIn is sometimes glitchy.
What problems is the product solving and how is that benefiting you?
I find Sprout Social makes posting to our channels more efficient. The publishing calendar simplifies scheduling, and the analytics are helpful for monthly reports.
Powerful Publishing and Analytics for Monthly Reporting
What do you like best about the product?
Publishing features! And analytics so I can use it for reporting at the end of every month.
What do you dislike about the product?
Sprout publishing is not as intuitive if there are many factors included (account tags, collaborators, multiple photos, etc.) Also, it doesn't include capabilities to add audio directly from platforms, so we ahve to manually publish every TikTok or Reel.
What problems is the product solving and how is that benefiting you?
It's solving our problem of not having to manually publish everything. Also, to provide analytic data about performance so we don't have to do that ourselves.
Clear, All-in-One Social Content Approval with Easy Reporting
What do you like best about the product?
Sprout allows us a single solution to draft and review and approve all social content across cross functional teams ot steamline internal process. It also includes a dashboard and reporting in the same solution. The dashboard and navigation is clear and easy to follow
What do you dislike about the product?
The mobile version and app have created approval delays since they are hard to access. Sometimes there has been a discrepancy in data between the social platform and Sprout
What problems is the product solving and how is that benefiting you?
It is allowing us to work with a smaller team. It consolidates all our social content into one source. It is easy to upload and edit ocntent in the draft and approval process. The auto notifications and weekly reports are helpful to get directly in my inbox.
Amazing UI/UX, Smooth Onboarding, and Strong AI-Powered ROI
What do you like best about the product?
The UI/UX interface is amazing. I used a different platform before coming here & it's a night and day difference. The support and onboarding process and very smooth. When integrating our social account, it waws simple and quick. We are able to easily see our metrics and performance. There is also AI integrations have helped create content and give us a great ROI! We are definitely getting our monies worth.
What do you dislike about the product?
We had a post go through the approval process and get scheduled. It was approved and ready to go, but then it never published, which caused a timing issue for us. After that, I tried to create a new post and it wouldn’t work either. In the end, we had to publish natively, and it took a lot of extra time.
Also, the uploading specs are VERY finicky. It’s frustrating when the image requirements say it needs to be under 8MB, but then we upload a 5MB file and it still doesn’t work.
Also, the uploading specs are VERY finicky. It’s frustrating when the image requirements say it needs to be under 8MB, but then we upload a 5MB file and it still doesn’t work.
What problems is the product solving and how is that benefiting you?
Scheduling content is nice and the UI interface is extremely nice and easy to navigate!
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