Sprout Social
Sprout SocialExternal reviews
6,223 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Most efficient digital workspace
What do you like best about the product?
Easy calendar scheduling for all posts..
What do you dislike about the product?
Having to resize images to fit different social media platforms
What problems is the product solving and how is that benefiting you?
Time consumption.
I can schedule my posts across the whole month and have more free time
I can schedule my posts across the whole month and have more free time
Recommendations to others considering the product:
Save yourself time and effort and schedule your work tasks on Sprout Social.
Social and Community Forward
What do you like best about the product?
The analytics and listening tool features. Message tagging is incredibly resourceful.
What do you dislike about the product?
The layout of the inbox. It isn't as user-friendly as some other inboxes we have used previously. A suggestion would be to have the inbox layout be filtered by posts, and then you can comment back to everything on that specific post. At the moment, everything is organized via time each comment/message was posted.
What problems is the product solving and how is that benefiting you?
Organization and optimization with our content via the listening tools.
Recommendations to others considering the product:
Great for social optimization and monitoring.
Excellent customer support and onboarding
What do you like best about the product?
Getting our global team onto Sprout has opened up many doors for collaboration and has allowed us at headquarters to have all of our analytics in one centralized system. Onboarding our team was a smooth process and our customer success manager was great at guiding our team through the platform and answering all of the questions we had along the way.
What do you dislike about the product?
It would be nice to be able to see our competitive analytics in custom reports, and a few small features that are missing as well - however, these aren't features that any of Sprout's competitors have either.
What problems is the product solving and how is that benefiting you?
Ability to make data driven decisions from social media metrics and the ability to collaborate as a team.
Recommendations to others considering the product:
Having used a variety of tools in the past (as well as being an employee for Sprout's competitor), I can say that I would highly recommend Sprout to other organizations.
Sprout has saved me a HUGE amount of time and energy
What do you like best about the product?
I really appreciate that I can manage several different accounts through Sprout Social, without having to log in and out of various accounts all day. The reporting is fantastic, and being able to tag content to see what performs best has been really helpful, too. I also appreciate the hashtag and competitor reporting, and the variety of calendar views. I also really like the Chrome extension for adding articles to LinkedIn, etc.
What do you dislike about the product?
I wish there was an Instagram Grid preview feature for desktop, that the asset uploader was better (it's not great for uploading more than two or three photos at a time, and there's no status bar for uploads so I never know if the bulk uploads will happen), as far as I can tell there isn't a way to choose an 'unused asset' for a new post (but maybe I'm missing this somewhere). I also wish there was a line break character available for Instagram captions (right now I copy from elsewhere and paste into Sprout), and that there was a frequently used emoji list instead of looking for the same ones each time. I would also love a Canva integration.
What problems is the product solving and how is that benefiting you?
I love not needing to log in and out of several accounts all day! Having the ability to create several drafts and upload from there has been fantastic, too. I also use the 'schedule and duplicate' function every day, and can easily tweak content for different platforms. I have saved a ton of time and energy using Sprout - which lets me spend more time actually creating content. The reporting is super helpful and detailed, too - which also saves me a ton of time each month.
Amazing.
What do you like best about the product?
Ease of use. Good reporting. Great separation between projects and folders, good design, amazing tool
What do you dislike about the product?
Sometimes certain characters like & would glitch when you posted
What problems is the product solving and how is that benefiting you?
Social media manager role time management and reporting
Sprout Social has a lot of bells and whistles to amp up your social media game.
What do you like best about the product?
The analytics are definitely the highlight in my opinion compared to other scheduling platforms out there. They get very detailed in what way you'd like to track or measure something which is very cool and can pertain to your niche and business model more.
What do you dislike about the product?
I don't like that there is no grid over view and I am unable to see how a cropped image will lay in my feed. Most free scheduling tools offer this so I am shocked they don't have anything like this when it comes to scheduling out content.
What problems is the product solving and how is that benefiting you?
Making my job as a social media manager easier by having everything housed in one place. From posting to tracking analytics as well as checking UGC and reviews. Super nice having all live in one place especially when onboarding a new team member I can approve or deny their work.
Recommendations to others considering the product:
Make sure you know what packages are available and see which one lines up with your needs. Some of the pieces in the premium package are vital to your daily routine as a social media manager and you want to utilize them to your best ability and know when it comes time for onboarding so they can properly show you all the tools.
Platform Streamlines Work Flow
What do you like best about the product?
A few things I find helpful are the ability to easily schedule and duplicate posts.
What do you dislike about the product?
What I dislike is that you can't post multiple photos to Instagram. And you can't create Facebook photo albums either.
What problems is the product solving and how is that benefiting you?
Sprout is allowing me and my colleague to stay more organized and on the same page with the calendar. No more google docs. What I realized is that statistic reports look way better than what I was doing manually before.
Sprout Social is Awesome
What do you like best about the product?
Kyle was very kind and friendly. Very personable and not inpatient like other Sprout Social salesman are, maybe it's because he's not trying to sell us anything that I especially enjoyed having him. More along the likes of Sprout is the sleekness of the tool, easy to use, intuitive and smart.
What do you dislike about the product?
There's nothing that I can think of at the moment
What problems is the product solving and how is that benefiting you?
We don't have to go to every native platform to post. and we can also schedule postings in one window. It's frustrating and time consuming having to go to every platform to post. I understand that each platform offers a media studio but it's just not viable when you are managing 20+ social media accounts.
A weeks posting In a day!
What do you like best about the product?
My favorite part about using sprout social for our posting is the calendar and the ability to do all of my scheduling way in advanced. We pretty much work like a magazine so we write and plan 3 months in advanced. Instead of having to have each of our posts in a file to post as the dates come up we can just put everything in and have our social calendar keep up with our natural work flow! Sprout also has tons of learning and research tools in their platform that come in handy if you are trying to figure out whats trending, what to write about, and what your competitor is doing.
What do you dislike about the product?
Honestly I cant think of anything to really complain about! I love using this program and cant recommend it enough.
What problems is the product solving and how is that benefiting you?
We are solving the problem of having to individually post each of our social media posts and to each account. We can plan everything ahead of time and post to all of our platforms at once which is awesome!
A super social media all-in-one platform!
What do you like best about the product?
Sprout Social is a helpful platform with an intuitive UI and all the features we need to execute our clients' social media strategies. We use Sprout Social to schedule out social posts at ideal times, share them with our clients for review/approval using a live link, and monitor engagements through the smart inbox. Their support and customer service is top-notch, and they provide access to tons of blogs, articles, tips and events. It feels like a community.
What do you dislike about the product?
It's an expensive platform to begin with, and you have to pay to upgrade to certain features. A few little things are missing (like the ability to drag and drop social posts to other days on the calendar) and some bugs here and there, but nothing major.
What problems is the product solving and how is that benefiting you?
Sprout Social allows us to speed up our process and collaborate with our clients. We can do more in less time, and our clients have full visibility on exactly which social posts are coming up and how they will appear on each feed/platform. It's easy to connect profiles and perform other admin tasks, and whenever we've needed help, our account manager has been there for us.
Recommendations to others considering the product:
Sprout Social is the best social media management platform that I've tried!
showing 4,961 - 4,970