Sprout Social
Sprout SocialExternal reviews
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Great tool for responding
What do you like best about the product?
Interface for responding to comments is easy
What do you dislike about the product?
Quicker navigation between pages would be prefered
What problems is the product solving and how is that benefiting you?
Quicker response time for high traffic times
Spout Social does what you need it to do
What do you like best about the product?
Sprout Social is intuitive to use. It's very easy to schedule social posts
What do you dislike about the product?
Sprout Social doesn't make banning comments on Facebook very easy. I don't know of a way to go directly from a comment to the FB post.
What problems is the product solving and how is that benefiting you?
Scheduling social posts
An Easy Social Media Management Tool for Social Media Managers!
What do you like best about the product?
Sprout Social is an easy platform to use once trained in it. It provides excellent social metrics that social media managers can use to report.
What do you dislike about the product?
Even though the platform is easy to use after training, some of the jargon can confuse users.
What problems is the product solving and how is that benefiting you?
As a social media manager, I solve the metrics issue where clients are looking to see how each social platform is performing every month. The benefit that I am realizing is the efficiency in reading the metrics.
Excellent social media analytics...more than you can imagine.
What do you like best about the product?
Sprout Social offers in-depth social media analytics not only for your own channels but your competitor's as well! Their social listening tool is excellent as well, offering the latest keywords and phrases related to your industry.
What do you dislike about the product?
The social listening add-on is quite expensive but worth it if you have a good marketing budget.
What problems is the product solving and how is that benefiting you?
Social media analytics, competition analysis.
Great tool – makes me look good
What do you like best about the product?
Its reporting capabilities are fantastic, especially when you hook up multiple platforms and examine performance across platforms. The competitive intelligence provided through the extra-cost listening function is also a real difference-maker when it comes to client satisfaction. Sprout helps me do for my clients what my clients can't do for themselves ... and that's huge.
What do you dislike about the product?
Many functions are extra-cost add-ons. I understand the "why" of the model from their standpoint, but it's imperfect from my side of the table.
What problems is the product solving and how is that benefiting you?
With Sprout, it's easier for some of my clients to manage their social media accounts. For others, they can see (through me) what their competitors are doing socially. That's helped my clients' social programs operate more efficiently, and it's improved my stickiness with them.
Social media management is more effective with Sprout.
What do you like best about the product?
I learnt to use Sprouts social major controls and functionality in just my first week of use. Beyond this, I love its set of engagement features. Features such as its smart inbox, message tagging and help desk integration makes cross social -media platform engagement with our audience quick and efficient , thereby allowing us better address the needs of our customers and building beautiful relationships with them.
What do you dislike about the product?
Asides not providing us with the ability to customize reports generated, Sprout hasnt got any other major weakness.
What problems is the product solving and how is that benefiting you?
We are navigating the problem of effectively managing our presence on multiple social media platforms, all at once. Sprout social is enabling us make better strategic business decisions, using data metrics generated by Sprout.
Incredibly easy to use for scheduling posts across multiple platforms.
What do you like best about the product?
I love this tool, I have used many tools to schedule posts on different social media platforms, but this one is different; its user interface is quite simple, it is easy to link accounts, and the procedure for scheduling posts is short, simple, and above all effective, everything is published as scheduled, on the social network arranged without any delay.
What do you dislike about the product?
It is instrumental, but at the same time-limited, it cannot be used by more than one user at a time; I would love it to have that capability; it would be perfect for collaboration.
What problems is the product solving and how is that benefiting you?
I manage a wide variety of social networks for my organization. Through this tool, I schedule weekly content publishing, which helps me get organized and keep the social networks up to date. It generates good reports, helping me understand the impact of posts on our audience.
Recommendations to others considering the product:
Extremely easy to use and excellent in helping you keep social networks updated at all times, the process is relatively short and everything scheduled is posted smoothly. Indeed, it is a tool I highly recommend.
Sprout is AMAZING!
What do you like best about the product?
Scheduling is easy easy and analytics reporting is broken out with tags, categories and competitor comparison. Analyzing individual campaigns and paid advertising has never been easier.
What do you dislike about the product?
I can honestly say I have no complaints about Sprout Social. I thought hard about this - but when I did have a problem getting our account to work with the Facebook and Instagram API, their customer support team was incredibly helpful and fast and had the problem resolved within 24 hours for us.
What problems is the product solving and how is that benefiting you?
Sprout allows for easy campaign tracking and performance analytics on paid social media campaigns all in one place. It also allows for social listening within Twitter, making it convenient to keep up with brand mentions and sentiment and ensuring we aren't missing conversations when they happen.
Sprout Social Makes Social Media Management Easy
What do you like best about the product?
Sprout Social allows us to easily monitor our social media pages in one convenient location. Their scheduling tool is also extremely helpful.
What do you dislike about the product?
There are no glaring weaknesses with Sprout Social.
What problems is the product solving and how is that benefiting you?
Sprout Social saves you time by keeping all of your notifications for all of your platforms in one easy-to-use feed. This helps make sure you don't miss any messages, comments, retweets, likes or other interactions.
Recommendations to others considering the product:
Sprout Social is a great way to easily manage your social media pages.
Good for posting/monitoring
What do you like best about the product?
The ability to post, moderate, and manage social works well.
What do you dislike about the product?
Not as good for analytics/social listening without purchasing additional tool
What problems is the product solving and how is that benefiting you?
Helps manage our social platforms - not super heavy use
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