Sprout Social
Sprout SocialExternal reviews
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SproutSocial allows you to publish and respond to comments easily
What do you like best about the product?
I like how easy it is to respond to comments in sprout social.
What do you dislike about the product?
I dislike how junky and busy the platform feels.
What problems is the product solving and how is that benefiting you?
I'm solving my clients' needs to engage with their audience regularly.
Recommendations to others considering the product:
It's a bit pricey but really allows you to keep track of comments and DMs.
Easy to use, great for learning and growth, awesome partnership!
What do you like best about the product?
It is easy to schedule posts with approval workflows for clients.
What do you dislike about the product?
Some posts require mobile posting, defeats the value of scheduling in advance.
What problems is the product solving and how is that benefiting you?
Being able to handle multiple clients easily with data to improve performance.
The best in social media management tools
What do you like best about the product?
The smart inbox easily organizes all of my client's social media platforms and interactions for quick replies!
What do you dislike about the product?
Not being able to post Instagram stories or Carousels or promote content from Sprout on Instagram. This is an Instagram problem, though, not a Sprout one.
What problems is the product solving and how is that benefiting you?
Sprout helps me solve the business problem of too many tools/accounts, which increases my productivity/efficiency for my clients.
Does the job
What do you like best about the product?
Makes it easier to view and respond to social inquiries on multiple platforms
What do you dislike about the product?
User interface is not great. But not hard to navigate once you get the hang of it
What problems is the product solving and how is that benefiting you?
Managing and monitoring Social interactions
Sprout's client support has helped us grow
What do you like best about the product?
The humans. The dedicated support we get for a relatively small account is really incredible.
What do you dislike about the product?
Nothing. We're very satisfied and would recommend it to anyone.
What problems is the product solving and how is that benefiting you?
We're using Sprout for efficiency in social publishing, enhanced social measurement and social listening for current clients and new business.
Amazing UI for scheduling posts and great for metrics!
What do you like best about the product?
I love the ease of scheduling posts. The UI is easy and intuitive.it is also easy to edit picture sizes for specific platforms.
What do you dislike about the product?
It has challenges with scheduling Instagram stories at the time I was using it.
What problems is the product solving and how is that benefiting you?
Mapping out content across multiple platforms all at once really helps with time management.
Recommendations to others considering the product:
The sprout social customer service team is amazing for any questions you may have!
Glitchy but good
What do you like best about the product?
The interface of this software is intuitive, which is nice.
What do you dislike about the product?
Occasionally, we will schedule posts and because of changes to social platforms, the posts will not upload on time.
What problems is the product solving and how is that benefiting you?
It allows our team to manage multiple social accounts at once.
Great tool for posting social media and scheduling social media posts natively
What do you like best about the product?
the easiness to schedule and post our social media content ahead of time.
What do you dislike about the product?
that they still cant add personal profiles for instagram and facebook.
What problems is the product solving and how is that benefiting you?
the problem of not being able to schedule content ahead of time
The best mix of Social media management and data analytics there is!
What do you like best about the product?
it has questionnaires to help customize the dashboard experience as per my company's needs, it is a very robust tool and gives away a lot of insights as well as ease of work, thereby increasing overall productivity
What do you dislike about the product?
The scheduling of posts for instagram as well as pulling out analytics for the same still needs a little work, and even that is constantly improving, apart from that there are no flaws that i can highlight
What problems is the product solving and how is that benefiting you?
We are using this in our Marketing team to schedule Social Media Posts and pull out Analytics for the same, we can easily monitor mentions of certain keywords on social media and take business decisions based on the analytics results.
Solid All-In-One Tool
What do you like best about the product?
As a longtime user of Sprout, I really appreciate the platform's ability to multitask. Customer support is always very helpful and quick to respond as well.
What do you dislike about the product?
The listening feature is fairly limited, and the Instagram publishing workflow is a bit clunky.
What problems is the product solving and how is that benefiting you?
Social media reporting, publishing and community management can be very fragmented with working across multiple platforms, Sprout helps me to streamline the process and saves me time.
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