Sprout Social
Sprout SocialExternal reviews
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Best all in one intuitive SMM platform
What do you like best about the product?
I like being in complete control of what makes it into my one unified feed. I like that it takes care of publishing, reporting, tagging and allows you to plugin your paid too.
It's really the best all-round platform that does everything. Even their social listening module is pretty good!
It's really the best all-round platform that does everything. Even their social listening module is pretty good!
What do you dislike about the product?
As time has gone on it's become less cost effective. It does loads, but pricing per user gets really expensive really quickly if you've got a larger team or you're recommending it to enterprise-level clients.
What problems is the product solving and how is that benefiting you?
It's a real time-saver, you can automate loads. I love that you can share the calendar with clients for sign off in platform for approval, takes so much annoyance out of spreadsheets/PDFs.
Likewise being able to create reports super easily and then have them automatically sent to the client is great!
Likewise being able to create reports super easily and then have them automatically sent to the client is great!
Sprout Social is industry best!
What do you like best about the product?
Sprout social is incredibly easy to use, and one of the best customer service I have ever dealt with. I highly recommend the software to anyone that uses several different social media accounts across the board. The reporting is fantastic and easy for anyone to understand.
What do you dislike about the product?
Advanced reporting can get incredibly expensive, but I think the price is worth it if you can make it work for your client's needs. I highly suggest trying to make advanced reporting work.
What problems is the product solving and how is that benefiting you?
We are using sprout social to help schedule, monitor, and report on different campaigns across the board. These problems become solutions with Sprout Social.
Easy to use and effective social media scheduling tool
What do you like best about the product?
The ability to look into the performance on social media accounts and particular posts.
What do you dislike about the product?
the inability to add Gifs to Facebook posts within the tool.
What problems is the product solving and how is that benefiting you?
Working efficiently to pre-schedule content.
Multipurpose, functional, user friendly!
What do you like best about the product?
It's an all-in-one tool. You can closely analyze each channel, will get accurate numbers to report, also, you can schedule multiple tweets really quickly. Definitely recommended.
What do you dislike about the product?
You need to pay close attention to schedule vs publish now because you can make a mistake and send the tweet immediately when you didn't want to!
What problems is the product solving and how is that benefiting you?
Tracking content, tracking interactions, comments, shares.
Amazing Social Media Manager
What do you like best about the product?
Sprout Social is an amazing platform to manage business accounts on social media. The post scheduling works great and allows us to effectively connect with customers. The best thing I liked about this platform is its informative and accurate reporting.
What do you dislike about the product?
Its user interface is a little less friendly.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us to effectively and smartly interact with customers on social media. It also helps to schedule our posts and provides detailed user engagement reports to target the right groups.
Sprout streamlines managing social media
What do you like best about the product?
What I like best about Sprout is that I can easily schedule posts to go out across all social channels.
What do you dislike about the product?
Sprout's drafts will sometimes not display correctly or disappear from view.
What problems is the product solving and how is that benefiting you?
We can easily manage all of our comments, mentions, likes, etc., in one place.
Convenient and Easy to Use
What do you like best about the product?
The smart inbox makes life so much easier. Having all the major networks in one spot to respond to makes engagement a huge time saver. Of the social media management tools on the market, Sprout has the better options to schedule video content.
What do you dislike about the product?
The bugs with Instagram. I know it's not Sprout's fault but it's been a huge pain factor, especially not knowing something hasn't posted until much later bc you didn't see the notifications in time. Although Sprout has video content scheduling capabilities, I would love to see it move along the trend of being able to schedule Instagram Reels and stories. Also as a consultant, I'd love to be able to give my clients review and edit capabilities without having to pay for an additional user license as they are not users.
What problems is the product solving and how is that benefiting you?
Time saver. Managing multiple accounts, it makes it so much easier for me to schedule ahead of time and the reporting tool is great as well.
Recommendations to others considering the product:
Sprout is a little on the pricier side, but the tools are by far one of the bests I've worked with. Being able to manage everything in one spot and also on the go with their mobile app, just makes it just a time saver.
Streamlining social media posts
What do you like best about the product?
Sprout Social makes it easy to execute your social media strategy by planning posts across multiple accounts and multiple channels. You can save drafts, schedule ahead of time - totally streamline your efforts.
What do you dislike about the product?
I don't dislike anything. Occasionally - but not very often - there will be a technical glitch with a page not refreshing, etc,. - but nothing more than with any other platform.
What problems is the product solving and how is that benefiting you?
With one health system but multiple facilities and service lines - AND not being a full time social media manager - Sprout Social makes it so easy to plan multiple posts at once, across all social platforms, and for days/weeks/months at once. This ensures we get all of our messaging out, and it has significantly increased our engagement with multiple audiences.
Best Social Management Platform for Multiple Accounts
What do you like best about the product?
The ability to manage multiple (in our case, close to 100) accounts is unlike any other social media management platform around.
What do you dislike about the product?
I wish some setting changes could be done globally and not to each account individually.
What problems is the product solving and how is that benefiting you?
We needed a platform to manage multiple clients with multiple social media platforms. We required sending messages between various platforms, with account or client approval, and scheduling content for months in advance.
Recommendations to others considering the product:
We couldn't do what we do in Social Media Management without a product like Sprout Social. Managing multiple accounts has saved the company hours scheduling messages and getting client approval. The benefits of the free workshops and webinars for social media professionals are also a huge plus!
An easy tool for a beginner to use
What do you like best about the product?
I liked that SproutSocial is easy to use, I was able to catch on quickly. It shares great insights about post performance, too.
What do you dislike about the product?
I wouldn't really say there's anything I dislike about the platform.
What problems is the product solving and how is that benefiting you?
I am gaining more insights into our social audience than I ever did before. It's really streamlined our communications process.
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