Sprout Social
Sprout SocialExternal reviews
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Yet another social media monitoring tool, with some pros and some cons
What do you like best about the product?
Friendly user interface, it's straightforward to set up. It has an API for connecting to external tools (e.g., for reporting, dashboarding, or simply storing data in a warehouse). The cost is affordable when compared to competitors. It also offers a "web listening" tool that scans social media, blogs and news websites for specific keywords, brand names or expressions (just like TalkWalker), but this feature is an add-on and it costs way more than the monitoring tool alone. You can also add extra data by importing external data sheets. It also connects with Facebook adv account: this helps to build comprehensive reports on social media activities.
What do you dislike about the product?
At the time of writing, it does not support TikTok (though support says it will be added very soon as a commercial agreement has already been found). Links to interactive dashboards can be shared with a client, but they are not whitelabel. In the end, the tool only shows data from different platforms in a nice and organized way, but it adds little to nothing insight into it.
What problems is the product solving and how is that benefiting you?
Sproutsocial helps reporting social media results in an easy way, with a simple interface, saving a lot of time.
King of the social media management tool
What do you like best about the product?
This is the perfect social media management tool that everyone is looking for to manage their Twitter or Facebook or Linkedin or Instagram accounts in a single place. It is also one of the easiest social tools to use among the peers in the market.
What do you dislike about the product?
Instagram doesn't work flawlessly with Sprout social. Also, pricing is a bit on higher-end and advanced analytics are definitely adding a hole in your pocket. Also, we would like to have more integrations at the platform.
What problems is the product solving and how is that benefiting you?
We use Sprout social to schedule posts, analyze analytics reports, and monitor mentions. Everything from across platforms now work at a single dashboard, thus better analytics and increase in efficiency.
Expensive but does the job.
What do you like best about the product?
I like that I can customise reports using premium analytics and share it with stakeholders.
What do you dislike about the product?
The tool is quite expensive on the pocket.
What problems is the product solving and how is that benefiting you?
Im tracking all social media channels that my company owns and I'm able to generate insightful reports
Recommendations to others considering the product:
If you have the budget then go for it.
Great for larger social teams
What do you like best about the product?
Sprout makes it easy for orgs with larger social teams to work together on scheduling. Different users can have different permissions and publishing settings, which makes it easier to set up multiple workflows.
What do you dislike about the product?
I don't like that it is difficult to schedule retweets through Sprout. We do a lot of retweeting from our account, so I need to use Twitter natively for that task.
What problems is the product solving and how is that benefiting you?
It's a great way to set up workflows so that I can publish from an account I don't normally use without having to log in natively. It's also great for sharing draft posts that are easy to approve and publish right away.
The Best Software for Managing Social Media
What do you like best about the product?
Sprout is so easy to use and it puts all of your social notifications in one place. You can customize alerts if you need to keep tabs on a certain keyword. It helps me efficiently get my job done and is so convenient.
What do you dislike about the product?
Only one person can be logged in at once. You have to pay for access for other people to use it, so it can get pricey.
What problems is the product solving and how is that benefiting you?
Sprout makes my life convenient because I see everything in one place. Replies, DMs, mentions, and anything we get tagged in shows on the feed and once I confirm I've looked at it, I don't have to do anything else. It made my work process seamless.
Recommendations to others considering the product:
IIf you manage any kind of social media, you should definitely get this software. It will help you be more efficient and get your work done faster.
Sprout Social is SO Effective and Useful!
What do you like best about the product?
Sprout Social has been such a great software to use for managing all of the social media accounts for the business I work for. It's very simple to use - you can see all the comments, likes, shares, direct messages, and so on for all social media accounts in one place. You can even respond to them too through Sprout! I absolutely love that you can schedule out future posts too and it tells you what time is best to post at for your audience so you can get the most engagement.
What do you dislike about the product?
I honestly can say that so far of my time using Sprout Social, I have not had any issues or have disliked anything. I can see maybe perhaps it could be daunting to see at first glance when someone hasn't used a software like this before. However, it is really easy to get the hang of.
What problems is the product solving and how is that benefiting you?
Through my time of using Sprout Social at my digital marketing job, I have had a much easier time managing the social media accounts. Rather than always needing to log into the accounts individually, you can now have it all in one place at one time, making posting/scheduling a lot more efficient and effective.
Recommendations to others considering the product:
For anyone in the marketing or advertising industry that is responsible for managing the business's social media accounts, I would highly recommend getting Sprout Social to use in your day-to-day work. As I've mentioned before, it has changed the game with social media management and effeciency.
Recommended Social Media management tool
What do you like best about the product?
One of the best parts of Sprout Social is the reporting tool
What do you dislike about the product?
with more users the tool increases its price which makes it impossible to pay
What problems is the product solving and how is that benefiting you?
Drag and drop option
Scheduling upcoming events
Timely message spike alerts when there is an increased message activity
You can create custom workflows for two or more approvers and steps
Scheduling upcoming events
Timely message spike alerts when there is an increased message activity
You can create custom workflows for two or more approvers and steps
Came for the analytics, stayed for the ability to queue posts
What do you like best about the product?
I like having all my social media accounts centralized; other team members also had access to the sprout suite and could check out what was going on.
What do you dislike about the product?
I feel like technically, if you didn't want to pay for this, you could monitor each account individually and use the social media site's business analytics and queue posts via each social media.
What problems is the product solving and how is that benefiting you?
Being able to queue posts through this helped me get through projects quickly and helped me not worry about whether I remembered to post something. The more you post, the more favorable the algorithm, so it's been nice getting everything out that I've intended.
Recommendations to others considering the product:
Include everyone on your team and show how to look at the analytics so that everyone has a part in evaluating social media
A great tool to manage all your social media profiles in one place with a lot of options to measure.
What do you like best about the product?
I like that I can centralize all the social media platforms in one place, to get insights easily about my social media efforts, what are the competitors doing, and tag conversations to get better reports.
What do you dislike about the product?
I need support for tools like Tik Tok or Twitch that today are part of our digital marketing strategy. I know that today the APIs are limited but I hope this could be solved soon.
What problems is the product solving and how is that benefiting you?
We have only one point of contact for our social media platforms. So we can trust in the reports about conversation, tag content and see the performance in one plance.
Recommendations to others considering the product:
If you don't have any social media tool to integrate all your platforms, this is a great choice to start with.
Sprout Social Review
What do you like best about the product?
Sprout makes it incredibly easy to see your content calendar for the month, day, or week at a glance and schedule content based on best posting times. It's UI is intuitive and easy to use and requires little learning to get up to speed.
What do you dislike about the product?
The last time I used it, they didn't have an option to create or schedule social media campaigns, which is something that other platforms like Hootsuite offer even in their lower pricing packages.
What problems is the product solving and how is that benefiting you?
Sprout helped us streamline our social media content schedule and reporting on key findings and insights related to our organization. It saved us countless hours of manually reporting numbers and was a huge help in taking our social media game to the next level.
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