Sprout Social
Sprout SocialExternal reviews
6,223 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Does what we need!
What do you like best about the product?
I like the smart inbox set up. It allows me to stay organized when going from platform to platform.
What do you dislike about the product?
There's still not an intuitive distinction between paid and organic analytics in a way that's easily toggleable.
What problems is the product solving and how is that benefiting you?
Community management and analytics reporting. I'm able to see what content works and why. P
Choosy agencies choose Sprout
What do you like best about the product?
We love having all the comments and messages from our many clients come into one consolidated inbox. It saves us time when we're doing Community Management and the tagging function allows us to accurately track sentiment as well as types of messages.
What do you dislike about the product?
We'd love to be able to schedule Instagram videos and Reels through Sprout but we understand the API doesn't allow that. It makes posting videos and Reels pretty "clunky."
What problems is the product solving and how is that benefiting you?
Sprout saves us time and makes it easy to manage many social media accounts at once. We have more than a dozen clients and it can be quite unwieldy to manage them all.
Makes Social Planning a Breeze
What do you like best about the product?
I enjoy the schedule ahead feature as well as the "optimal posting time" feature.
What do you dislike about the product?
The customer service has been subpar and the features were somewhat limited for the price.
What problems is the product solving and how is that benefiting you?
I am solving the problem of going in and manually posting to socials each day/week. It has helped the company whose social media I run reach more people and gain new followers each month.
Sprout Social has been the tool vital to my growth and learning in my position.
What do you like best about the product?
Publishing Tools & Profile Reports/Analytics
What do you dislike about the product?
Not being able to schedule IG Reels & TikTok
What problems is the product solving and how is that benefiting you?
I am solving my time management issues and organization. I have realized many benefits such as being more productive, and increased performance in my work.
Nice tool for scheduling and analyzing social media campaigns
What do you like best about the product?
Sprout's U/I is really nice and it is pretty easy to navigate. I like that you can add campaigns and tags to posts. I also love the optimal post times that they suggest.
What do you dislike about the product?
I wish that you could do different copy on the different networks in one pane and not have to use the schedule and duplicate feature. It would be awesome if you could also @ mention personal accounts on LinkedIn.
What problems is the product solving and how is that benefiting you?
Social listening, scheduling posts for an international audience, and reporting out on social campaigns. We have customers and followers worldwide and it's important to be able to schedule posts out across several time zones.
Sprout Review
What do you like best about the product?
I like the scheduling platform with best times the best
What do you dislike about the product?
I disline not having access to schedule tiktoks
What problems is the product solving and how is that benefiting you?
Benefits include gaining insights with social listening
High-Powered Social Management Tool With A Wonderful Customer Care Team!
What do you like best about the product?
Sprout is great in so many ways - the scheduling is easy and efficient, analytics are powerful, and the customer service is speedy. Also love the webinars!
What do you dislike about the product?
There can be the occassional glitch or issue, but overall I don't run into many problems.
What problems is the product solving and how is that benefiting you?
I'm able to quickly and easily monitor, schedule and analyze social for several clients. The simplicity for agency work definitely is a benefit.
Great service! Really simplifies and streamlines the process of maintaining many social channels.
What do you like best about the product?
The unification of communications across our many social channels.
What do you dislike about the product?
The UI is not the best -- seems antiquated and cumbersome.
What problems is the product solving and how is that benefiting you?
Consistent communication without any DMs or posts slipping through the cracks.
Recommendations to others considering the product:
Take advantage of its integration capabilities!
Great for smaller teams who need an everything-in-one platform
What do you like best about the product?
Everything that's available through the platform, especially glassdoor and gmb reviews
What do you dislike about the product?
The price per account + pricing packages
What problems is the product solving and how is that benefiting you?
Centralized review responding, scheduling and reporting
Recommendations to others considering the product:
A great starter platform if this is your first time investing in a tool
Loving Sprout!
What do you like best about the product?
The easy navigation, and reporting.Easy!
What do you dislike about the product?
I don't think anything is missing. Great
What problems is the product solving and how is that benefiting you?
Reporting - it helps our clients view the worth of social
Recommendations to others considering the product:
attend the webinars!
showing 4,791 - 4,800