Sprout Social
Sprout SocialExternal reviews
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Great tool, needs a little work in organization
What do you like best about the product?
I like that you can assign an approver, but analytics are a little inconsistent when comparing to the platform analytics
What do you dislike about the product?
social listening and advance analtyics being packaged separately is inconvenient and not cost effective
What problems is the product solving and how is that benefiting you?
It's great for making sure our team isn't double dipping on responding or outreaching via our social channels. I like the assignment option and the mark as complete option.
Recommendations to others considering the product:
I would test out a few management systems and see what is the most feasible and ease of use.
Schnucks & Sprout
What do you like best about the product?
Very user friendly, quick and easy, stays on top of new roll-outs
What do you dislike about the product?
There isn't much I dislike, there are some items I would like to see enhanced or brought to the tool but so far I love Sprout.
What problems is the product solving and how is that benefiting you?
Quick feedback on customer insights and internal publishing data.
Sprout Social Review
What do you like best about the product?
I like how easy to learn and how intuitive the software is. I like how they are constantly updating the software to stay aligned with current market trends. I also like how you can choose different profiles to work within.
What do you dislike about the product?
There is not much that I dislike about the software. I recently had trouble with my account and reached out to Sprout Support and they took two weeks to respond to me. I would like to see real-time responses.
What problems is the product solving and how is that benefiting you?
The main problem that is being solved is our response time to our customers; whether it is questions, complaints, or compliments, it is nice to have everything in one spot to interact with our guests.
I love how easy Sprout Social makes it to plan and schedule posts across all social platforms.
What do you like best about the product?
The thing I like the best is the ability to plan and schedule posts across all platforms. I really like the Sprout link in bio tool as well.
What do you dislike about the product?
I dislike that posting to Instagram requires a mobile publisher.
What problems is the product solving and how is that benefiting you?
I am solving the need to have multiple tabs open when posting. There are many benefits such as the analytics tools.
Sprout Social Review
What do you like best about the product?
The ease of building and collaborating with a team. It makes scheduling and reviewing co-workers' content incredibly easy, and our clients love how easy it is to learn and teach to their team.
What do you dislike about the product?
The most challenging aspect I've dealt with is setting up permissions for each team user. Ensuring that they have the proper permissions while setting up clients is sometimes confusing.
What problems is the product solving and how is that benefiting you?
The main problems we are solving are working and collaborating as a team. Reviewing work before it sends out to social media accounts has made me realize how often work needs to be checked and approved.
Spout Social is a great platform for scheduling content.
What do you like best about the product?
It makes scheduling content and moderating posts a breeze.
What do you dislike about the product?
I wish it was easier to draft up and schedule carousel posts. The team is also hoping for TikTok posting.
What problems is the product solving and how is that benefiting you?
The biggest benefit of Sprout Social is showing the content schedule to clients.
Phenomenal!!
What do you like best about the product?
Sprout saves our team so much time and energy. Being able to schedule out posts and see all incoming comments via push notifications are features that I adore & use daily.
What do you dislike about the product?
The only thing I dislike about Sprout is not being able to schedule Instgram reels & stories; however, I know this is not Sprout's fault and that the features are currently being worked on (which I am grateful for!).
What problems is the product solving and how is that benefiting you?
Before using Sprout, we missed a lot of innapropriate/negative comments on our pages, but now we are able to monitor much more effectively through push notifications that Sprout supplies.
Sprout Social is easy to use and user friendly. It takes some time to get used to the interface
What do you like best about the product?
The ability to schedule posts - it is also reliable, all scheduled posts will post.
What do you dislike about the product?
The interface is busy and some functions like selecting frames for an instagram video are missing
What problems is the product solving and how is that benefiting you?
Content planning and scheduling
Easy to use but has some bugs
What do you like best about the product?
Easy to schedule post ahead of time, I particurly like you can you add posts to be published or just as drafts in cae you forget to go in and make changes.
What do you dislike about the product?
- Can't tag individuals / people in the platform so have to manually go and change posts once they have been published
- Sometimes the platform can't find the correct company tag, even if you know you are typing it correctly
- Sometimes the platform can't find the correct company tag, even if you know you are typing it correctly
What problems is the product solving and how is that benefiting you?
Ability for multiple users to work across one platform and have full visibility
Sprout Social review
What do you like best about the product?
The interface is clean and accessible. There are enough integrations to make working with Sprout fast and easy.
What do you dislike about the product?
The integration with comments on instagram and linkedin is sometimes not reliable. The direct messaging integration is also lacking and could use more capabilities.
What problems is the product solving and how is that benefiting you?
Having multiple users who need to manage the same social accounts is a tedious process, and Sprout social gives everyone the ability to create and manage posts from one platform.
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