Sprout Social
Sprout SocialExternal reviews
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All-in-One Social Media Solution with Customizable Insights
What do you like best about the product?
I use Sprout Social because it's the most comprehensive, all-in-one package for all of our platforms. I love the ease of customizing analytics views, which allows me to sort by different priorities like engagement and reach. This helps me tell a more specific, insightful story by drilling down to the specifics my team cares about. Additionally, the initial setup of Sprout Social was very easy.
What do you dislike about the product?
I wish Social Listening was less expensive.
What problems is the product solving and how is that benefiting you?
Sprout Social eases access to multiple accounts, offers analytics and scheduling, and allows customizing views to drill down into specifics, which helps in storytelling.
Recommendations to others considering the product:
Dive right in. Don't try to ease your way in while still using other tools - you'll find the best value the fastest if you start using it fully.
All in one
What do you like best about the product?
I love that I can make as many calendars as I like. I can separate clients and what social platforms we oversee. The results page is very detailed and easy to follow.
What do you dislike about the product?
One thing i do dislike is the short amount of accounts you are allowed to add. I wish there were more packages that you can add a pack of 3 or 5 accounts. I also with that it had recommended times for posting by KPI (likes, comments and shares) HeyOrca has that feature
What problems is the product solving and how is that benefiting you?
I am solving many things. One is time management, I can pull graphics right from canva over to a post and cross post. I can look at the data In two clicks to review all the data and game plan.
Recommendations to others considering the product:
Try it out and you will never want to leave
Sprout has a lot of roboust features but I only learned that after training with a SS employee.
What do you like best about the product?
I love the analytics and data that sprout offers
What do you dislike about the product?
Not being able to schedule reels seamlessly
What problems is the product solving and how is that benefiting you?
Seeing where my target audience is and how we can reach them better!
Recommendations to others considering the product:
Connect with your Sprout Social expert on training. It is incredibly useful
Sprout is the most user friendly social media platform around!
What do you like best about the product?
The user-friendly interface and ability to send reports.
What do you dislike about the product?
The only thing I dislike is the API limitations with Instagram.
What problems is the product solving and how is that benefiting you?
Audience listening segments, and understanding our fans more.
Recommendations to others considering the product:
It is a one-stop shop for all your social media needs!
Love working with sprout
What do you like best about the product?
Sprout makes it so easy to manage and share social media assets. Its reporting and listening functions are thorough and easy to use.
What do you dislike about the product?
There are a few things I wish they would add like tweet threads, tiktok analytics and liking comments on Instagram
What problems is the product solving and how is that benefiting you?
Reporting and Listening are essential and easy to use for our clients. I love being able to provide quick feedback and look at social conversation in realtime.
Recommendations to others considering the product:
This platform is constantly updating in the same ways that social media itself is updating. Sprout is leading the way in how companies can tell stories and gage success
Great insghts
What do you like best about the product?
This service gives great insights into your posts and profiles. I love being able to easily see what my top posts were, what hashtags work, and how my competitors are doing.
What do you dislike about the product?
I wish it was a little more affordable for small businesses, and to edit individual platforms at once (instead of needing to submit, then redo)
What problems is the product solving and how is that benefiting you?
Insights are crucial to running a successful platform. Other software I've used left a lot to be desired, but Sprout makes it easy!
Sprout is handy, yet we experience issues frequently.
What do you like best about the product?
Sprout connects with all of the platforms we need. We also really like the competitor feature and the reporting features are great. Social listening is also a great concept.
What do you dislike about the product?
We constantly have bugs with Sprout. We have had a lot of issues with profiles disconnecting and issues linking with Ads Manager. We would like to see a more seamless transition there.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us streamline our approval processes internally and with the client. It allows us to plan calendars in advance so we aren't scrambling for approval at the last minute.
Recommendations to others considering the product:
I would still consider it, but understand that you may experience connection issues. There are other features though that may make it worth it.
Great Tool for Social Media Managers — You Get Out of It What You Put In!
What do you like best about the product?
The user experience design is well-thought-out when it comes to streamlining workflows, whether it be scheduling posts across multiple channels, setting up keywords for social listening, or creating automated weekly reports to share with team members.
What do you dislike about the product?
Not necessarily specific to Sprout Social, but a pain point for social media, in general, is having the content itself to distribute. While this is more of a customer-facing problem and is by no fault something Sprout Social should be accountable for, it would be nice to have a content suggestion generator or a plug-in to assist in creating the actual content to be scheduled days, weeks, or months in advance.
What problems is the product solving and how is that benefiting you?
For us, it's the automated reporting, mainly. But the scheduler has helped think in terms of longer-term post scheduling and building out a content creation and distribution strategy that supports that.
User friendly tool for posting and reporting
What do you like best about the product?
I like the user-friendly interface for reporting/analytics and convenient mobile app for posting
What do you dislike about the product?
that you cannot schedule Instagram stories or Facebook stories
What problems is the product solving and how is that benefiting you?
Scheduling social posts in advance, easy reporting and tracking
Easy to manage, good support, some missing features
What do you like best about the product?
Scheduling and reporting, ease of use. Team work
What do you dislike about the product?
Video uploading, not able to customize per client. Not having clients be able to make notes in calendars
What problems is the product solving and how is that benefiting you?
Video uploading. Reporting has been our largest benefit.
Recommendations to others considering the product:
It's mostly to stand apart from reporting
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