Sprout Social
Sprout SocialExternal reviews
6,225 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Posting to Instagram, FB and Linkedin for clients and agency
What do you like best about the product?
Sprout listening, calendar view, scheduling to multiple platforms at the same time. The analytic reports sent through and the community and resources.
What do you dislike about the product?
I dislike having to push reels and videos through to my mobile to publish. It would be great if this was automated.
What problems is the product solving and how is that benefiting you?
Insight into my clients competitors and what topics are getting the most interaction with in the social sphere.
Recommendations to others considering the product:
Use the learning resources - alot of topics are covered here and they are easy to follow.
Sprout Social is Excellent
What do you like best about the product?
Sprout is very intuitive, it really makes it easy to understand how to schedule posts and see everything in one easy place to look at and see how the engagement was.
What do you dislike about the product?
The fact that the more expensive plan still only allows 10 connected profiles and that each profile after is still $25. It would be nice if the higher plan offers more connected profiles.
What problems is the product solving and how is that benefiting you?
I have driven engagement on social platforms that do not usually get engagements. The benefit is having all of the statistics in one area and being able to strategize.
Truly not worth the money
What do you like best about the product?
Really there is nothing about sprout that works well. We were told it could post stories and carousels and that is not true. The approval process is clunky and our posts cannot be edited once approved. I'd recommend agorapulse over sprout any day.
What do you dislike about the product?
Really there is nothing about sprout that works well. We were told it could post stories and carousels and that is not true. The approval process is clunky and our posts cannot be edited once approved. I'd recommend agorapulse over sprout any day.
What problems is the product solving and how is that benefiting you?
It has only created problems and truly has not solved any of the prior problems that we've had. Our previous software worked way more easily for nearly the exact same results.
Organized and Timely Social Platform
What do you like best about the product?
Sprout is great because of how neatly the platform is organized and I love the notifications feature!
What do you dislike about the product?
The backend metrics, data, and analytics could be easier to read and compare.
What problems is the product solving and how is that benefiting you?
Sprout helps my social team stay organized and timely in approvals.
Sprout Social organizes all of our social accounts into one platform
What do you like best about the product?
Sprout makes it easy to copy posts across multiple social platforms and make quick edits to each. It also makes it easy to respond to comments, messages, etc.
What do you dislike about the product?
The reporting feature does not account for reach with Instagram (I think maybe others), so we have to go directly to the platform to pull those numbers.
What problems is the product solving and how is that benefiting you?
Keeping track of the social calendar and having all platforms in one place.
It’s easy to use and works great.
What do you like best about the product?
The basic user interface, that means I can link my clients social accounts easily.
What do you dislike about the product?
That the updates change where things are which means I have to re-learn every few weeks.
What problems is the product solving and how is that benefiting you?
It makes it easier for me to post content with one tool rather then do a post on Insta then on Facebook then on twitter and so on.
Everything you can ask for and more
What do you like best about the product?
I like that Sprout Social is such a great foundation to build off your brand building and social media marketing capabilities. No matter the size of your team, big or small, if you can dream it you can build it! You will get the most bang for your buck. The work flow approvals are great too!
What do you dislike about the product?
I really dislike that some of the more premium features are behind a paywall. This is expected of course with any content management program but it would be nice to see something that sets Sprout apart from competitors besides the price point.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me manage my digital/social media marketing activities flawlessly as well as manage my team's activities on the the platform. One of the undervalued benefits we've found with the program is the keyword monitoring in the smart inbox.
Recommendations to others considering the product:
Consider the price points and how much value you're getting out of the program.
Sprout Social Review
What do you like best about the product?
Sprout is an extremeley robust platform. Easy to reporting and the Smart Inbox are two of my favorite features.
What do you dislike about the product?
I dislike the fact that there isn't a client approval option in which clients cannot see internal comments.
What problems is the product solving and how is that benefiting you?
Keeping all of our team on one platform is a huge benefit. We can tag copywriters, designers, and social media managers all in one place. Very little training is required.
Easy to use and organized well.
What do you like best about the product?
The way you can group the accounts makes it easy to manage so many clients. I also like that there are multiple ways to view the publishing calendar.
What do you dislike about the product?
I wish there was story scheduling capability. This is a huge problem for me. The option to upload reels would also be extremely helpful.
What problems is the product solving and how is that benefiting you?
Mostly the limits in capability. The main benefits are having all platforms in one spot - that's super helpful to toggle between clients.
Recommendations to others considering the product:
It feels expensive but it's absolutely worth the money for the convenience and ease of use. Get to know your account manager and use them as a resource. They're there to help you and they will if you ask for help.
Spout Social is EASY to use
What do you like best about the product?
That it is app and web based! Very easy to navigate
What do you dislike about the product?
I do not like how i cant approve and reschedule expired posts
What problems is the product solving and how is that benefiting you?
Easier to communicate with our marketing team. Cuts down on back and forth prior to post approval
showing 4,721 - 4,730